Previous Topic

Next Topic

Book Contents

Book Index

Task statuses

Tasks appear in the Home Page and the Tasks Browser.

Note: If a task is overdue, the status displayed in the status field is Overdue—[Current status], such as Overdue—Accepted.

Description of the workflow for tasks

Procedure

Task status

Description

Creating a task.

Open

When you create a task, you assign it to one or more individuals or teams.

Accepting a task.

Accepted

When you accept a task, you take responsibility for completing the task. Only one person can accept a task, and you can only accept tasks that are assigned to you.

After you accept a task, you can:

  • Mark it as Complete after you finish all required work.
  • Unaccept it if you will no longer work on the task.

Unaccepting a task.

Open

You can unaccept a task that you have accepted but will no longer work on. An unaccepted task is assigned to the team to whom it was originally assigned. If no default team was selected, you are prompted to assign the task to a team or individual.

Completing a task.

Completed

You can mark as Complete only those tasks that you have accepted. A completed task is assigned to the task creator.

The task creator can do the following to a completed task:

  • Close it if work is complete.
  • Reopen it if work is not complete.

Closing a task.

Closed

You can close completed tasks that you created. You close a task after you verify that all work has been completed. A closed task is assigned to the task creator.

Reopening a task.

Open

Two people can reopen a task, the person who created it and the person who completed it. A reopened task is assigned to the individual or team to whom it was assigned by default. If no default team was selected, you are prompted to assign the task to a team or individual.

Copyright © 2013 Oracle and/or its affiliates. All rights reserved.