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Recovering your password

  1. In the User Name field on the InForm Login page, type your user name.
  2. At the bottom of the page, click Forgot Your Password?.

    The Reset Your Password page appears, displaying your hint question.

  3. In the Answer field, type the information that you provided in the Confirmation question response field in the Password Recovery Information section on the Password Settings for User page.

    For more information, see Setting up password recovery information.

  4. Click Reset Password.

    A confirmation message appears, informing you that your password has been reset and emailed to you.

  5. Click Return to Log In screen.

    Note: The email has the subject Reset Password Notification. The message text contains your temporary password.

  6. Use the temporary password to log in to the InForm application.

    Note: The temporary password is case-sensitive.

  7. Change the temporary password, and use the new password for subsequent logins.
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