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Setting up password recovery information

On the Change Password page, in the Password Recovery Information section, you can specify information (also called a password hint) that can help you remember a forgotten password.

The first time that you change your password you are also required to provide password hint information.

Note: The password recovery feature is available only if your study has been configured to allow it.

To specify information for a password hint:

  1. In the upper-right corner of the main user interface window, click the picture or user name.

    The Change Password page appears.

  2. In the Change Password section, do either of the following:
  3. Complete the Password Recovery Information section as follows, and click Submit.

    Field

    Description

    E-mail address

    Your email address. The InForm application sends a message that contains a temporary password to this address.

    Confirmation question

    A question that only you can answer. This information is used by password recovery to confirm your identity.

    Confirmation question response

    The answer to the confirmation question.

Note: You must provide the answer to the confirmation question in order to receive the email message with the temporary password.

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