This appendix contains information that can help prepare for the installation of an Oracle encryption solution.
"Drive Work Sheet" (tape drives or database)
Make copies as necessary.
Account Name: | |||
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KMA | |||
Site Location: | KMA S/N: | KMA Name: | KMA Firmware Level: |
KMA Number: | Number of KMAs in Cluster: | ||
KMA IP Address: | Service Network IP: | ||
Oracle Manager IP: | ELOM / ILOM IP: | ||
IPv6 | __Yes __No: | DR Site | __Yes __No: | ||
NTP | __Yes __No: | DHCP | __Yes __No: | ||
Gateway | __Yes __No: | DNS | __Yes __No: | ||
KMA Location: | |||
Oracle Manager Location: | |||
Configuration Types: | __ SL8500 library
__ SL3000 library __ SL500 library __ SL150 library __ 9310 library __ L-Series __ SL24/SL48 __ Oracle Database |
Tape Drive Types:
How many? ________ Database Type: __________________ |
__ T10000A tape drive
__ T10000B tape drive __ T10000C tape drive __ T10000D tape drive __ T9840D tape drive __ HP LTO tape drive __ IBM LTO tape drive __ Standalone |
KMA | |||
Site Location: | KMA S/N: | KMA Name: | KMA Firmware Level: |
KMA Number: | Number of KMAs in Cluster: | ||
KMA IP Address: | Service Network IP: | ||
Oracle Manager IP: | ELOM / ILOM IP: | ||
IPv6 | __Yes __No: | DR Site | __Yes __No: | ||
NTP | __Yes __No: | DHCP | __Yes __No: | ||
Gateway | __Yes __No: | DNS | __Yes __No: | ||
KMA Location: | |||
Oracle Manager Location: | |||
Configuration Types: | __SL8500 library
__SL3000 library __SL500 library __SL150 library __9310 library __L-Series __SL24/SL48 __Oracle Database |
Tape Drive Types:
How many? ________ Database Type: __________________ |
__T10000A tape drive
__T10000B tape drive __T10000C tape drive __T10000D tape drive __T9840D tape drive __HP LTO tape drive __IBM LTO tape drive __Standalone |
Technical support is available 24 hours a day, seven days a week and begins with a telephone call from you to Oracle Support. You will receive immediate attention from qualified personnel, who record problem information and respond with the appropriate level of support.
To contact Oracle about a problem:
Use the telephone and call:
800.525.0369 (inside the United States) or
Contact any of Sun's worldwide offices to discuss support solutions for your organization. You can find address and telephone number information at:
http://www.oracle.com/us/corporate/index.htm
or
Describe the problem to the call taker. The call taker will ask several questions then:
Route your call to the appropriate level of support or
Dispatch a service representative.
If you have the following information when you place a service call, the process will be much easier. Complete as much information as possible—if known.
Account name | |||
Site location number | |||
Contact name | |||
Telephone number | |||
Equipment model number |
|
__9310 library
__L700/1400 library __SL24 and SL48 __Standalone __Network/switch |
__T10000A tape drive
__T10000B tape drive __T10000C tape drive __T10000D tape drive __T9840D tape drive __HP LTO drive __IBM LTO drive |
Device addresses | |||
IP Addresses | |||
Error Codes | |||
Urgency of problem | |||
Problem description | |||
Description | First KMA | Second KMA | ||||
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Hostname | IP Address / Netmask | DHCP?Foot 1 | Hostname | IP Address / Netmask | DHCP? | |
LAN 0/NET 0= Management | Yes__No__ | Yes__ No__ | ||||
LAN 1/NET MGT= ELOM/ILOM | Yes__No__ | Yes__ No__ | ||||
LAN 2/NET 2= Service | Yes__No__ | Yes__ No__ | ||||
LAN 3/NET 3= Aggregated | Yes__ No__ | Yes__ No__ | ||||
Using IPv6 addressing | Yes__ No__ | Yes__ No__ | ||||
KMA Name | ||||||
Gateway | ||||||
DNS Server | Hostname: IP address: | Hostname: IP address: | ||||
Security Officer | Login: Passphrase: | Login: Passphrase: | ||||
Root account Passphrase | Login: Passphrase: | Login: Passphrase: | ||||
ELOM Passphrase | Login: Passphrase: | Login: Passphrase: | ||||
Key Split CredentialsFoot 2 | ||||||
Autonomous Unlocking Foot 3 | ||||||
Keyboard Type |
Footnote 1 Addresses assigned using DHCP must be static. The system cannot handle the DHCP server changing the IP addresses once assigned.
Footnote 2 Configuration: M of N, where M is minimum threshold and N is the size of key split configuration. List key split users (and passphrases).
Footnote 3 Autonomous Unlocking allows the KMA to enter a fully operational state after a hard or soft reset without requiring the entry of a quorum of passphrases using the OKM Manager. This information should not be written down and should be entered by the person to which they belong. These entries can be changed in the OKM Manager; so it may be desirable to enter something simple during the configuration, then change it later using the OKM GUI immediately after the KMA is configured.
User ID | Description | Passphrase (Confidential Password) | Roles | |||||
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Security Officer | Compliance Officer | Operator | Backup Operator | Auditor | Quorum Member | |||
Note: The Passphrase should not be recorded here for security reasons. This column is provided as a reminder that as User IDs are entered, the person with that ID will be required to enter a passphrase. |
Site Name: | Site Number: | ||||
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SDP IP Address: | File Pathname: | Location: | |||
Serial Number / DMOD (Last 8 digits) | Drive Type | Crypto Serial Number (6 hexadecimal characters) | Drive IP Address | Location | |
KMA ___ Hostname: | KMA ___ Hostname: | |||||||||||
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KMA IP Address: | KMA IP Address: | |||||||||||
Drive Address | Drive Type | Drive IP Address | Agent ID | Passphrase | Tokens? | Permanent? | Set FIPS | |||||
Yes__ No__ | Yes__ No__ | Yes__ No__ | ||||||||||
Yes__ No__ | Yes__ No__ | Yes__ No__ | ||||||||||
Yes__ No__ | Yes__ No__ | Yes__ No__ | ||||||||||
Yes__ No__ | Yes__ No__ | Yes__ No__ | ||||||||||
Yes__ No__ | Yes__ No__ | Yes__ No__ | ||||||||||
Yes__ No__ | Yes__ No__ | Yes__ No__ | ||||||||||
Yes__ No__ | Yes__ No__ | Yes__ No__ | ||||||||||
Yes__ No__ | Yes__ No__ | Yes__ No__ | ||||||||||
Yes__ No__ | Yes__ No__ | Yes__ No__ | ||||||||||
Yes__ No__ | Yes__ No__ | Yes__ No__ | ||||||||||
Yes__ No__ | Yes__ No__ | Yes__ No__ | ||||||||||
Yes__ No__ | Yes__ No__ | Yes__ No__ | ||||||||||
Yes__ No__ | Yes__ No__ | Yes__ No__ | ||||||||||
Yes__ No__ | Yes__ No__ | Yes__ No__ | ||||||||||
Yes__ No__ | Yes__ No__ | Yes__ No__ | ||||||||||
Yes__ No__ | Yes__ No__ | Yes__ No__ | ||||||||||
Yes__ No__ | Yes__ No__ | Yes__ No__ | ||||||||||
Yes__ No__ | Yes__ No__ | Yes__ No__ | ||||||||||
Yes__ No__ | Yes__ No__ | Yes__ No__ | ||||||||||
Yes__ No__ | Yes__ No__ | Yes__ No__ |