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Oracle® Key Manager 3 Systems Assurance Guide
Release 3.0
E48394-01
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C Obtaining Support and Using Worksheets

This appendix contains information that can help prepare for the installation of an Oracle encryption solution.

Make copies as necessary.

Site Log

Account Name:


KMA
Site Location: KMA S/N: KMA Name: KMA Firmware Level:
KMA Number: Number of KMAs in Cluster:
KMA IP Address: Service Network IP:
Oracle Manager IP: ELOM / ILOM IP:
IPv6 | __Yes __No:
DR Site | __Yes __No:
NTP | __Yes __No: DHCP | __Yes __No:
Gateway | __Yes __No: DNS | __Yes __No:
KMA Location:
Oracle Manager Location:
Configuration Types: __ SL8500 library

__ SL3000 library

__ SL500 library

__ SL150 library

__ 9310 library

__ L-Series

__ SL24/SL48

__ Oracle Database

Tape Drive Types:

How many? ________

Database Type: __________________

__ T10000A tape drive

__ T10000B tape drive

__ T10000C tape drive

__ T10000D tape drive

__ T9840D tape drive

__ HP LTO tape drive

__ IBM LTO tape drive

__ Standalone

KMA
Site Location: KMA S/N: KMA Name: KMA Firmware Level:
KMA Number: Number of KMAs in Cluster:
KMA IP Address: Service Network IP:
Oracle Manager IP: ELOM / ILOM IP:
IPv6 | __Yes __No:
DR Site | __Yes __No:
NTP | __Yes __No: DHCP | __Yes __No:
Gateway | __Yes __No: DNS | __Yes __No:
KMA Location:
Oracle Manager Location:
Configuration Types: __SL8500 library

__SL3000 library

__SL500 library

__SL150 library

__9310 library

__L-Series

__SL24/SL48

__Oracle Database

Tape Drive Types:

How many? ________

Database Type: __________________

__T10000A tape drive

__T10000B tape drive

__T10000C tape drive

__T10000D tape drive

__T9840D tape drive

__HP LTO tape drive

__IBM LTO tape drive

__Standalone


Obtaining Support

Technical support is available 24 hours a day, seven days a week and begins with a telephone call from you to Oracle Support. You will receive immediate attention from qualified personnel, who record problem information and respond with the appropriate level of support.

To contact Oracle about a problem:

  1. Use the telephone and call:

  2. Describe the problem to the call taker. The call taker will ask several questions then:

    • Route your call to the appropriate level of support or

    • Dispatch a service representative.

If you have the following information when you place a service call, the process will be much easier. Complete as much information as possible—if known.

Account name
Site location number
Contact name
Telephone number
Equipment model number
  • __KMA (Appliance)
  • __OKM Manager (GUI)

  • __SL8500 library

  • __SL3000 library

  • __SL500 library

  • __SL150 library

  • __Oracle Database

__9310 library

__L700/1400 library

__SL24 and SL48

__Standalone

__Network/switch

__T10000A tape drive

__T10000B tape drive

__T10000C tape drive

__T10000D tape drive

__T9840D tape drive

__HP LTO drive

__IBM LTO drive

Device addresses


IP Addresses


Error Codes


Urgency of problem
Problem description







Initial Configuration Work Sheet

Description First KMA Second KMA
Hostname IP Address / Netmask DHCP?Foot 1  Hostname IP Address / Netmask DHCP?
LAN 0/NET 0= Management

Yes__No__

Yes__ No__
LAN 1/NET MGT= ELOM/ILOM

Yes__No__

Yes__ No__
LAN 2/NET 2= Service

Yes__No__

Yes__ No__
LAN 3/NET 3= Aggregated

Yes__ No__

Yes__ No__
Using IPv6 addressing Yes__ No__
Yes__ No__
KMA Name

Gateway

DNS Server Hostname: IP address: Hostname: IP address:
Security Officer Login: Passphrase: Login: Passphrase:
Root account Passphrase Login: Passphrase: Login: Passphrase:
ELOM Passphrase Login: Passphrase: Login: Passphrase:
Key Split CredentialsFoot 2 

Autonomous Unlocking Foot 3 

Keyboard Type


Footnote 1 Addresses assigned using DHCP must be static. The system cannot handle the DHCP server changing the IP addresses once assigned.

Footnote 2 Configuration: M of N, where M is minimum threshold and N is the size of key split configuration. List key split users (and passphrases).

Footnote 3 Autonomous Unlocking allows the KMA to enter a fully operational state after a hard or soft reset without requiring the entry of a quorum of passphrases using the OKM Manager. This information should not be written down and should be entered by the person to which they belong. These entries can be changed in the OKM Manager; so it may be desirable to enter something simple during the configuration, then change it later using the OKM GUI immediately after the KMA is configured.

User Roles Work Sheet

User ID Description Passphrase (Confidential Password) Roles



Security Officer Compliance Officer Operator Backup Operator Auditor Quorum Member


























































































Note: The Passphrase should not be recorded here for security reasons. This column is provided as a reminder that as User IDs are entered, the person with that ID will be required to enter a passphrase.

Drive Work Sheet

Site Name: Site Number:
SDP IP Address: File Pathname: Location:
Serial Number / DMOD (Last 8 digits) Drive Type Crypto Serial Number (6 hexadecimal characters) Drive IP Address Location

























































































































Agent Enrollment Work Sheet

KMA ___ Hostname:



KMA ___ Hostname:

KMA IP Address:


KMA IP Address:
Drive Address Drive Type Drive IP Address Agent ID Passphrase Tokens? Permanent? Set FIPS






Yes__ No__ Yes__ No__ Yes__ No__






Yes__ No__ Yes__ No__ Yes__ No__






Yes__ No__ Yes__ No__ Yes__ No__






Yes__ No__ Yes__ No__ Yes__ No__






Yes__ No__ Yes__ No__ Yes__ No__






Yes__ No__ Yes__ No__ Yes__ No__






Yes__ No__ Yes__ No__ Yes__ No__






Yes__ No__ Yes__ No__ Yes__ No__






Yes__ No__ Yes__ No__ Yes__ No__






Yes__ No__ Yes__ No__ Yes__ No__






Yes__ No__ Yes__ No__ Yes__ No__






Yes__ No__ Yes__ No__ Yes__ No__






Yes__ No__ Yes__ No__ Yes__ No__






Yes__ No__ Yes__ No__ Yes__ No__






Yes__ No__ Yes__ No__ Yes__ No__






Yes__ No__ Yes__ No__ Yes__ No__






Yes__ No__ Yes__ No__ Yes__ No__






Yes__ No__ Yes__ No__ Yes__ No__






Yes__ No__ Yes__ No__ Yes__ No__






Yes__ No__ Yes__ No__ Yes__ No__