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Oracle Argus Safety Installation Guide Release 7.0.3 E40575-02 |
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# 10 Configuring E-mail

This section provides information about configuring e-mail and includes the following sections:

- About E-mail Configuration

- Configuring SMTP

## About E-mail Configuration

Argus Safety supports the following e-mail methods:

- SMTP

Argus Safety Service and Interchange Service use these e-mail methods in the following priority order:

1. SMTP

   SMTP is used as an e-mail method if it has been enabled and configured in Argus using Argus Console => System Configuration => SMTP Configuration. Case Letters are also sent using SMTP.

## Configuring SMTP

This section provides information about configuring SMTP and includes the following:

- Using the SMTP Configuration Utility

- Functions Affected by SMTP

### Using the SMTP Configuration Utility

Use the SMTP Configuration utility to send e-mails using the SMTP protocol from Argus Safety Service to the e-mail server. The following table lists and describes the fields in the SMTP Configuration dialog box.

Field Name | Description
--- | ---
Enable SMTP? | Selecting this check box ensures that the AG Service uses SMTP to send e-mail messages.
Server IP or Name | This field contains the SMTP server IP address or name
Port | This field contains the port number. The default port number is 25.
Authentication | This field enables you to select the authentication type. There are three types of authentication: No Authentication In No Authentication, the Username and Password fields are disabled. Basic Authentication The user is required to enter the Username and Password fields. This is the default authentication. NTLM Authentication The authentication of the OS user logged into the system is automatically passed. The Username and Password fields are disabled in this authentication.
SMTP Username | This field contains the SMTP username.
SMTP Password | This field contains the SMTP password.
Custom SMTP Header | Selecting this check box will allow you to pass a custom header into the SMTP Header when sending e-mails. This is used if you have a SMTP Solution that is depending on specific header information for routing.
Custom SMTP Header Textbox | Enter the customer Header to insert into the SMTP Header.

Use the following procedure to configure SMTP:

1. Navigate to Argus Safety Console => System Configuration => SMTP.

2. When the SMTP Configuration dialog opens:

   - Enter the SMTP server IP address or name.

   - Enter the port number

   - Enter the user name.

   - Enable SMTP.

   - Click OK.

### Functions Affected by SMTP

This section provides information about affected by the use of SMTP and includes discussions of the following:

- Bulk Report Transmit E-mail

- Autosignal E-mail

- Fax E-mail

- Fax Status E-mail

- Priority E-mail

- Dossier Notification E-mail

- E-mail Sent by Interchange Service

#### Bulk Report Transmit E-mail

1. Navigate to Argus Console => Code Lists.

2. Select Reporting Destination.

3. Enter the e-mail address in the E-mail Address text box under Agent Information.

   The Bulk Report Transmit e-mail is sent to this e-mail address.

#### Autosignal E-mail

1. Navigate to Argus Console => Code Lists.

2. Select Autosignals.

3. Enter the e-mail address in the Send E-mail Notification To: text box.

   The autosignal e-mail is sent to the specified e-mail address.

#### Fax E-mail

1. On the system where Argus Safety Service is installed, select Start=> All Programs => Oracle => Argus Safety Service Configuration.

2. The Argus Safety Service dialog box opens. Double-click the E-mail process.

3. You can enter an e-mail address for Failure E-mail or Notify E-mail.

4. The Notify E-mail field or the Failure E-mail field in the Argus Safety Service Process window indicates the e-mail address of the person receiving the e-mail message.

#### Fax Status E-mail

1. On the system where Argus Safety Service is installed, select Start=> All Programs => Oracle => Argus Safety Service Configuration.

2. The Argus Safety Service dialog box opens. Double-click the E-mail Status process.

3. You can enter an e-mail address for Failure E-mail or Notify E-mail.

4. The Notify E-mail field or the Failure E-mail field in the Argus Safety Service Process window indicates the e-mail address of the person receiving the e-mail message.

#### Priority E-mail

From Argus Console => Access Management => Argus => Groups. The E-mail field on the Group Information screen contains the e-mail address of the person receiving the e-mail message.

#### Dossier Notification E-mail

For Dossier notification, the E-mail Address on the Groups and Users screen field contains both the sender e-mail address and the receiver e-mail address. However, the sender e-mail address represents the normal AG user and the receiver e-mail address is the owner of the Dossier template. Configure the owner of the Dossier template in Argus Web=> Reports=> ICH PSUR Reports=> Configuration Screen=> Template tab.

#### E-mail Sent by Interchange Service

1. Log in to ESM Mapping.

2. Select Administrator => Setup INI File.

3. For the e-mail sent by Interchange Service, the IT E-mail, Business E-mail, and User E-mail fields in the Service INI File Setup window contains the e-mail addresses of those receiving the e-mail message.

Note: Interchange Service sends e-mail messages to IT, Business, or User e-mail addresses depending on the type of alert/error/warning/information the system encounters.