PeopleSoft Customer Relationship Management 9.2 PeopleBooks Documentation
Core Functionality
PeopleSoft 9.2: Active Analytics Framework
PeopleSoft 9.2: Application Integration Framework
PeopleSoft 9.2: Approval Framework
PeopleSoft 9.2: Data Transformer
PeopleSoft 9.2: Enterprise Components
PeopleSoft 9.2: Events and Notifications Framework
PeopleSoft 9.2: Integration Interfaces
PeopleSoft CRM 9.2 Application Fundamentals PeopleBook
PeopleSoft CRM 9.2: Automation and Configuration Tools
PeopleSoft CRM 9.2: Business Object Management
PeopleSoft CRM 9.2: Business Object Management Reports
PeopleSoft CRM 9.2: Product and Item Management
Industry Solutions
PeopleSoft CRM for Higher Education 9.2
Marketing
PeopleSoft CRM for Marketing Applications 9.2
PeopleSoft CRM for Marketing Applications 9.2 Reports
PeopleSoft CRM 9.2: Event Management
PeopleSoft CRM for Online Marketing 9.2
PeopleSoft CRM 9.2: Workforce Communications
Order Capture
PeopleSoft CRM 9.2: Order Capture Applications
PeopleSoft CRM 9.2: Enterprise Pricer
Service/Sales
PeopleSoft CRM 9.2: Call Center Applications
PeopleSoft CRM 9.2: Call Center Applications Reports
PeopleSoft CRM 9.2: Multichannel Applications
PeopleSoft CRM 9.2: Multichannel Applications Reports
PeopleSoft CRM 9.2: Services Foundation
PeopleSoft CRM 9.2: Services Foundation Reports
PeopleSoft CRM 9.2: Integrated FieldService
PeopleSoft CRM 9.2: Integrated FieldService Reports
PeopleSoft CRM 9.2: Sales
PeopleSoft CRM 9.2: Sales Reports
Portal Pack/Mobile
PeopleSoft CRM 9.2: Portal Pack