# Overriding an enrollment failure due to incomplete data

If your study allows enrollment with incomplete data, you must have an approval from a sponsor representative in order to complete the enrollment.

1. Obtain approval from the appropriate sponsor representative to override the enrollment failure.
2. In the navigation toolbar, click Enroll.

   The Screening Log appears.

3. Locate the candidate that you want to enroll.
4. In the Enrolled column, click the Enrollment failed icon ().

   The Enrollment form appears.

5. Click Submit.

   The Enrollment Override page appears.

6. Complete the information on the Enrollment Override page.

   You must provide information that documents your discussion with the sponsor representative and give the reason for the override.

7. Click Enroll.

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