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# A Dashboards and Reports

This section describes predefined dashboards and reports delivered with Oracle Argus Analytics:

- Oracle Argus Analytics Dashboards

- Oracle Argus Analytics Reports

See Also:

- Chapter 2, "Using Oracle Argus Analytics"

- Chapter 3, "Working with Reports"

## Oracle Argus Analytics Dashboards

Oracle Argus Analytics is delivered with six dashboards. These dashboards can be accessed by users with a specific job responsibility and security privileges. Each dashboard has tabbed pages that display reports.

Oracle Argus Analytics includes the following dashboards:

- Case Processing History

- Case Processing Management

- Personal User Dashboard

- Expedited Report History

- Expedited Report Management

- Case Work History

Log in to Oracle Argus Analytics, and select the dashboard you want to view. For more information, refer to Accessing Oracle Argus Analytics.

### Case Processing History

This section describes the Case Processing History dashboard in Oracle Argus Analytics.

This dashboard of retrospective metrics (or trailing KPIs) can be accessed by an Executive Manager or Team Leader. It provides reports on completed case versions, that is case versions that are already locked.

This dashboard includes the following prompt, which is common to all its pages:

- Enterprise ID: Lists the unique identifier for the enterprise.

#### Case Processing History Dashboard Pages

This dashboard includes the following tabbed pages:

- Case Processing Volume History

- Case Processing Compliance History

- Workflow State Repetition History

##### Case Processing Volume History

This page displays reports on the volume of completed cases and case versions.

This page includes the following prompts, which are common to all its reports:

- Deleted Case: Lists whether the case is a deleted case.

- Case Processing Site: Lists the name of the case processing site.

- Country of Incidence: Lists the country of incidence.

- Case Seriousness: Lists the seriousness level for the case.

- Gender: Lists the gender of the patient reported in the case.

- Age Group: Lists the age group of the patient reported in the case.

- Case Type: Lists the type of case.

- Study ID: Lists the unique identifier for the study.

- Product Group: Lists the product group in the case.

- Product Family: Lists product family in the case.

- Product Name: Lists the product name in the case.

- Version Receipt Month Between: Lists the month range for the version receipt.

This page includes the following reports:

- Completed Case Versions - Volume Overview

- Completed Case Versions – Volume Trend

- Completed Case Versions – Line Listing

- Completed Cases – Statistical Overview

- Completed Cases – Volume Overview

- Completed Cases – Volume Trend

- Completed Cases – Line Listing

##### Case Processing Compliance History

This page displays reports on the lock compliance of completed case versions, that is whether cases have been locked on time or not.

This page includes the following prompts, which are common to all its reports:

- Deleted Case: Lists whether the case is a deleted case.

- Case Processing Site: Lists the name of the case processing site.

- Country of Incidence: Lists the country of incidence.

- Case Seriousness: Lists the seriousness level for the case.

- Gender: Lists the gender of the patient reported in the case.

- Age Group: Lists the age group of the patient reported in the case.

- Case Type: Lists the type of case.

- Study ID: Lists the unique identifier for the study.

- Product Group: Lists the product group in the case.

- Product Family: Lists product family in the case.

- Product Name: Lists the product name in the case.

- Version Receipt Month Between: Lists the month range for the version receipt.

This page includes the following reports:

- Completed Case Versions – Lock Compliance Overview

- Completed Case Versions – Lock Compliance Proportion

- Completed Case Versions – Lock Compliance Trend

- Completed Case Versions – Line Listing

##### Workflow State Repetition History

This page displays reports on the workflow state repetition of completed case versions, that is, whether workflow states in the same case version have been repeated or not.

This page includes the following prompts, which are common to all its reports:

- Case Processing Site: Lists the name of the case processing site.

- Study ID: Lists the unique identifier for the study.

- Product Group: Lists the product group in the case.

- Product Family: Lists product family in the case.

- Product Name: Lists the product name in the case.

- State Name: Lists the name of the state in the case.

- State Finalization User ID: Lists the state finalization User ID in the case.

- State Finalization User Group: Lists the state fina in the case.

- State Start Date Between: Lists the start date for the state.

- State End Date Between: Lists the end date for the state.

This page includes the following reports:

- Repeated Workflow States – Volume Overview

- Repeated Workflow States – Volume Proportion

- Completed Workflow States – Line Listing

### Case Processing Management

This section describes the Case Processing Management dashboard in Oracle Argus Analytics.

This dashboard of current metrics (or effective KPIs) can be accessed by a Workflow Manager or Team Leader. It provides reports on pending case versions, that is case versions currently being processed in the workflow and not yet locked.

This dashboard includes the following prompt, which is common to all its pages:

- Enterprise ID: Lists the unique identifier for the enterprise.

#### Case Processing Management Dashboard Pages

This dashboard includes the following tabbed pages:

- Case Processing Volume Management

- Case Processing Compliance Management

- Workflow State Compliance Management

##### Case Processing Volume Management

This page displays reports on the volume of pending case versions.

This page includes the following prompts, which are common to all its reports:

- Case Processing Site: Lists the name of the case processing site.

- Country of Incidence: Lists the country of incidence.

- Case Seriousness: Lists the seriousness level for the case.

- Gender: Lists the gender of the patient reported in the case.

- Age Group: Lists the age group of the patient reported in the case.

- Product Name: Lists the product name in the case.

- State Name: Lists the state name in the case.

- Routing User Group: Lists the name of the routing user group in the case.

- Lock Due Date Between: Lists the date range for the due date for case lock.

This page includes the following reports:

- Pending Cases – Volume Overview

- Pending Cases – Line Listing

##### Case Processing Compliance Management

This page displays reports on the lock compliance of pending case versions, that is whether cases can still be locked on time or not.

This page includes the following prompts, which are common to all its reports:

- Case Processing Site: Lists the name of the case processing site.

- Country of Incidence: Lists the country of incidence.

- Case Seriousness: Lists the seriousness level for the case.

- Gender: Lists the gender of the patient reported in the case.

- Age Group: Lists the age group of the patient reported in the case.

- Product Name: Lists the product name in the case.

- State Name: Lists the state name in the case.

- Routing User Group: Lists the name of the routing user group in the case.

- Lock Due Date Between: Lists the date range for the due date for case lock.

This page includes the following reports:

- Pending Cases – Lock Compliance Overview

- Pending Cases – Lock Compliance In Days

- Pending Cases – Line Listing

##### Workflow State Compliance Management

This page displays reports on the workflow state compliance of pending case versions, that is whether workflow states can still be completed on time or not.

This page includes the following prompts, which are common to all its reports:

- Case Processing Site: Lists the name of the case processing site.

- Country of Incidence: Lists the country of incidence.

- Case Seriousness: Lists the seriousness level for the case.

- Gender: Lists the gender of the patient reported in the case.

- Age Group: Lists the age group of the patient reported in the case.

- Product Name: Lists the product name in the case.

- State Name: Lists the state name in the case.

- Routing User Group: Lists the name of the routing user group in the case.

- Lock Due Date Between: Lists the date range for the due date for case lock.

This page includes the following reports:

- Pending Workflow States – Compliance Overview

- Pending Cases – Line Listing

### Personal User Dashboard

This section describes the dashboard called Personal User Dashboard in Oracle Argus Analytics.

This dashboard of both retrospective and current metrics (trailing and effective KPIs) can be accessed by an individual Case Processor. It provides reports on cases that the Case Processor has worked on in the past, as well as cases that are currently assigned to the Case Processor and his/her user group(s).

This dashboard includes the following prompt, which is common to all its pages:

- Enterprise ID: Lists the unique identifier for the enterprise.

#### Personal User Dashboard Pages

This dashboard includes the following tabbed pages:

- Personal User Case History

- Personal User Case Management

- Personal User Case Work History

- Personal User Expedited Report History

- Personal User Expedited Report Management

##### Personal User Case History

This page displays reports on the locked case versions that have been worked on (in any workflow state prior to case lock) by the user who is viewing this page.

This page includes the following prompt, which is common to all its reports:

- Product Name: Lists the product name in the case.

This page includes the following reports:

- My Completed Workflow States – Volume Trend

- My Repeated Workflow States – Volume Overview

- My Completed Case Versions – Line Listing

- My Completed Workflow States – Line Listing

- My Completed Case Version Routing – Line Listing

##### Personal User Case Management

This page displays reports on the cases that are currently assigned to the user who is viewing this page, as well as cases assigned to the group(s) to which that user belongs.

This page includes the following prompts, which are common to all its reports:

- Product Name: Lists the product name in the case.

- Routing User Group: Lists the names of the routing user groups in the case.

This page includes the following reports:

- My Pending Cases – Overview

- My Assigned Cases – Line Listing

- My Unassigned Cases – Line Listing

- Other Assigned Cases – Line Listing

##### Personal User Case Work History

This page displays reports on the case work that has been performed by the user who is viewing this page. Case work is measured using the timestamps recorded when the user opened and closed cases.

This page includes the following prompts, which are common to all its reports:

- Case Processing Site: Lists the name of the case processing site.

- Case Type: Lists the type of the case.

- Study ID: Lists the Study ID used in the case.

- Product Name: Lists the product name in the case.

- Case Seriousness: Lists the seriousness of the case.

This page includes the following reports:

- My Case Modified Duration Per State – Statistical Overview

- My Case Unmodified Duration Per State – Statistical Overview

- My Case Read Duration Per State – Statistical Overview

- My Case Idle Duration Per State – Statistical Overview

- My Completed Workflow States – Line Listing

##### Personal User Expedited Report History

This page displays reports on the expedited reports that have been submitted by the user who is viewing this page.

This page includes the following prompts, which are common to all its reports:

- Report Destination: Lists the reporting destination for the case.

- Report Assigned User Group: Lists the names of the user group to which the report has been assigned.

- Report Submission/MDN Timestamp Between: Lists the period of report submission/MDN timestamp for the case.

This page includes the following reports:

- My Submitted Expedited Reports – Volume Trend

- My Submitted Expedited Reports – Submission Compliance Trend

- Completed Expedited Reports – Line Listing

- Completed Expedited Report Routing – Line Listing

##### Personal User Expedited Report Management

This page displays reports on the expedited reports that are currently assigned to the user who is viewing this page, as well as expedited reports assigned to the group(s) to which that user belongs.

This page includes the following prompts, which are common to all its reports:

- Report Destination: Lists the reporting destination for the case.

- Report Assigned User Group: Lists the names of the user group to which the report has been assigned.

This page includes the following reports:

- My Pending Expedited Reports – Overview

- My Assigned Expedited Reports – Line Listing

- My Unassigned Expedited Reports – Line Listing

- Other Assigned Expedited Reports – Line Listing

### Expedited Report History

This section describes the dashboard called Expedited Report History in Oracle Argus Analytics.

#### Expedted Report History Dashboard Pages

This dashboard includes the following tabbed pages:

- Expedited Submission Volume History

- Expedited Non-Submission Volume History

- Expedited Submission Compliance History

##### Expedited Submission Volume History

This page displays reports on the volume of submitted expedited reports.

This page includes the following prompts, which are common to all its reports:

- Report Destination: Lists the reporting destination for the case.

- Report Assigned User Group: Lists the names of the user group to which the report has been assigned.

- Report Submission/MDN Month Between: Lists the period of report submission/MDN month for the case.

This page includes the following reports:

- Submitted Expedited Reports – Volume Overview

- Submitted Expedited Reports – Volume Trend

- Completed Expedited Reports – Line Listing

- Completed Expedited Report Routing – Line Listing

##### Expedited Non-Submission Volume History

This page displays reports on the volume of expedited reports that have been deleted or marked as 'No Submission Required'.

This page includes the following prompts, which are common to all its reports:

- Product Name: Lists the product name in the case.

- Routing User Group: Lists the names of the routing user groups in the case.

This page includes the following reports:

- Expedited Reports Never Submitted – Volume Trend

- Completed Expedited Reports – Line Listing

- Completed Expedited Report Routing – Line Listing

##### Expedited Submission Compliance History

This page displays reports on the submission compliance of expedited reports, that is, whether expedited reports have been submitted on time or not.

This page includes the following prompts, which are common to all its reports:

- Product Name: Lists the product name in the case.

- Routing User Group: Lists the names of the routing user groups in the case.

This page includes the following reports:

- Submitted Expedited Reports – Submission Compliance By User Group

- Submitted Expedited Reports – Submission Compliance By Destination

- Submitted Expedited Reports – Submission Compliance Trend

- Completed Expedited Reports – Line Listing

- Completed Expedited Report Routing – Line Listing

### Expedited Report Management

This dashboard includes the following tabbed pages:

This dashboard of current metrics (or effective KPIs) can be accessed by a Workflow Manager or Team Leader. It provides reports on pending expedited reports, that is expedited reports currently being processed and not yet submitted, deleted or marked as 'No Submission Required'.

#### Expedited Report Management Dashboard Pages

This dashboard includes the following tabbed pages:

- Expedited Submission Volume Management

- Expedited Submission Compliance Management

- Expedited Failed/Pending ACK Volume Management

##### Expedited Submission Volume Management

This page displays reports on the volume of pending expedited reports.

This page includes the following prompts, which are common to all its reports:

- Report Destination: Lists the reporting destination for the case.

- Report Assigned User Group: Lists the names of the user group to which the report has been assigned.

- Report Assigned User ID: Lists the User ID for the report assigned to the case.

- Report Generation Date: Lists the time period of report generation for the case.

This page includes the following reports:

- Pending Expedited Reports – Volume Overview

- Pending Expedited Reports – Line Listing

##### Expedited Submission Compliance Management

This page displays reports on the submission compliance of pending expedited reports, i.e. whether expedited reports can still be submitted on time or not.

This page includes the following prompts, which are common to all its reports:

- Report Destination: Lists the reporting destination for the case.

- Report Assigned User Group: Lists the names of the user group to which the report has been assigned.

- Report Assigned User ID: Lists the User ID for the report assigned to the case.

- Report Generation Date: Lists the time period of report generation for the case.

This page includes the following reports:

- Pending Expedited Reports – Submission Compliance Overview

- Pending Expedited Reports – Submission Compliance In Days

- Pending Expedited Reports – Line Listing

##### Expedited Failed/Pending ACK Volume Management

This page displays reports on the volume of E2B reports that have been submitted but have received an ACK with a 'Failed' status, or for which the ACK is still pending.

This page includes the following prompts, which are common to all its reports:

- Report Destination: Lists the reporting destination for the case.

- Report Assigned User Group: Lists the names of the user group to which the report has been assigned.

- Report Generation Date: Lists the time period of report generation for the case.

This page includes the following reports:

- Failed/Pending ACK Expedited Reports – Volume Overview

- Failed/Pending ACK Expedited Reports – Volume Trend

- Completed Expedited Reports – Line Listing

- Completed Expedited Report Routing – Line Listing

### Case Work History

This dashboard includes the following tabbed pages:

- Case Modified History

- Case Unmodified History

- Case Read History

- Case Idle History

#### Case Work History Dashboard Pages

This dashboard includes the following tabbed pages:

##### Case Modified History

This page displays reports on the durations cases were modified, meaning opened in edit mode and then saved.

This page includes the following prompts, which are common to all its reports:

- Case Processing Site: Lists the name of the case processing site.

- Case Type: Lists the type of the case.

- Study ID: Lists the Study ID used in the case.

- Product Name: Lists the product name in the case.

- Case Seriousness: Lists the seriousness of the case.

- Initial Receipt Month Between: Lists the initial time period of the initial receipt month.

This page includes the following reports:

- Duration Case Modified Per Version and Case – Statistical Overview

- Duration Case Modified Per State – Statistical Overview

- Duration Case Modified Per User/State – Statistical Overview

- Completed Cases – Line Listing

- Completed Case Versions – Line Listing

- Completed Workflow States – Line Listing

- Completed Case Version Routing – Line Listing

##### Case Unmodified History

This page displays reports on the durations cases were unmodified, meaning opened in edit mode but not saved.

This page includes the following prompts, which are common to all its reports:

- Case Processing Site: Lists the name of the case processing site.

- Case Type: Lists the type of the case.

- Study ID: Lists the Study ID used in the case.

- Product Name: Lists the product name in the case.

- Case Seriousness: Lists the seriousness of the case.

- Initial Receipt Month Between: Lists the initial time period of the initial receipt month.

This page includes the following reports:

- Duration Case Unmodified Per Version and Case – Statistical Overview

- Duration Case Unmodified Per State – Statistical Overview

- Duration Case Unmodified Per User/State – Statistical Overview

- Completed Cases – Line Listing

- Completed Case Versions – Line Listing

- Completed Workflow States – Line Listing

- Completed Case Version Routing – Line Listing

##### Case Read History

This page displays reports on the durations cases were read, meaning opened in read-only mode.

This page includes the following prompts, which are common to all its reports:

- Case Processing Site: Lists the name of the case processing site.

- Case Type: Lists the type of the case.

- Study ID: Lists the Study ID used in the case.

- Product Name: Lists the product name in the case.

- Case Seriousness: Lists the seriousness of the case.

- Initial Receipt Month Between: Lists the initial time period of the initial receipt month.

This page includes the following reports:

- Duration Case Read Per Version and Case – Statistical Overview

- Duration Case Read Per State – Statistical Overview

- Duration Case Read Per User/State – Statistical Overview

- Completed Cases – Line Listing

- Completed Case Versions – Line Listing

- Completed Workflow States – Line Listing

- Completed Case Version Routing – Line Listing

##### Case Idle History

This page displays reports on the durations cases were idle, meaning the time between a workflow state routing and the first time the case is opened after the routing.

This page includes the following prompts, which are common to all its reports:

- Case Processing Site: Lists the name of the case processing site.

- Case Type: Lists the type of the case.

- Study ID: Lists the Study ID used in the case.

- Product Name: Lists the product name in the case.

- Case Seriousness: Lists the seriousness of the case.

- Initial Receipt Month Between: Lists the initial time period of the initial receipt month.

This page includes the following reports:

- Duration Case Idle – Statistical Overview

- Duration Case Idle Per State – Statistical Overview

- Completed Cases – Line Listing

- Completed Case Versions – Line Listing

- Completed Workflow States – Line Listing

- Completed Case Version Routing – Line Listing

## Oracle Argus Analytics Reports

Oracle Argus Analytics includes the following reports:

- Enterprise Incremental ETL Status

- Completed Case Versions - Volume Overview

- Completed Case Versions – Volume Trend

- Completed Case Versions – Line Listing

- Completed Cases – Statistical Overview

- Completed Cases – Volume Overview

- Completed Cases – Volume Trend

- Completed Cases – Line Listing

- Completed Case Versions – Lock Compliance Overview

- Completed Case Versions – Lock Compliance Proportion

- Completed Case Versions – Lock Compliance Trend

- Completed Workflow States – Line Listing

- Completed Case Version Routing – Line Listing

- Repeated Workflow States – Volume Overview

- Repeated Workflow States – Volume Proportion

- Pending Cases – Volume Overview

- Pending Cases – Line Listing

- Pending Cases – Lock Compliance Overview

- Pending Cases – Lock Compliance In Days

- Pending Workflow States – Compliance Overview

- My Completed Workflow States – Volume Trend

- My Repeated Workflow States – Volume Overview

- My Completed Case Versions – Line Listing

- My Completed Workflow States – Line Listing

- My Pending Cases – Overview

- My Assigned Cases – Line Listing

- My Unassigned Cases – Line Listing

- Other Assigned Cases – Line Listing

- My Completed Case Version Routing – Line Listing

- My Case Modified Duration Per State – Statistical Overview

- My Case Unmodified Duration Per State – Statistical Overview

- My Case Read Duration Per State – Statistical Overview

- My Case Idle Duration Per State – Statistical Overview

- My Submitted Expedited Reports – Volume Trend

- My Submitted Expedited Reports – Submission Compliance Trend

- Completed Expedited Reports – Line Listing

- Completed Expedited Report Routing – Line Listing

- My Pending Expedited Reports – Overview

- My Assigned Expedited Reports – Line Listing

- My Unassigned Expedited Reports – Line Listing

- Other Assigned Expedited Reports – Line Listing

- Submitted Expedited Reports – Volume Overview

- Submitted Expedited Reports – Volume Trend

- Expedited Reports Never Submitted – Volume Trend

- Submitted Expedited Reports – Submission Compliance By User Group

- Submitted Expedited Reports – Submission Compliance By Destination

- Submitted Expedited Reports – Submission Compliance Trend

- Pending Expedited Reports – Volume Overview

- Pending Expedited Reports – Line Listing

- Pending Expedited Reports – Submission Compliance Overview

- Pending Expedited Reports – Submission Compliance In Days

- Failed/Pending ACK Expedited Reports – Volume Overview

- Failed/Pending ACK Expedited Reports – Volume Trend

- Duration Case Modified Per Version and Case – Statistical Overview

- Duration Case Modified Per State – Statistical Overview

- Duration Case Modified Per User/State – Statistical Overview

- Completed Case Version Routing – Line Listing

- Duration Case Unmodified Per Version and Case – Statistical Overview

- Duration Case Unmodified Per State – Statistical Overview

- Duration Case Unmodified Per User/State – Statistical Overview

- Duration Case Read Per Version and Case – Statistical Overview

- Duration Case Read Per State – Statistical Overview

- Duration Case Read Per User/State – Statistical Overview

- Duration Case Idle – Statistical Overview

- Duration Case Idle Per State – Statistical Overview

To locate a report, you need to select a dashboard and access a page that contains the report.

### Enterprise Incremental ETL Status

This section describes the ETL Incremental Status per enterprise on every dashboard page and returns results which convey the last refresh date per Enterprise and if the ETL is currently executing or completed.

#### Audience

Case Processor

(All Users)

#### Report Type

- Table

#### Location

- All Dashboard pages

Note:

This report is common to all the dashboards listed below.

#### Dimensions

Enterprise

#### Reports Referenced

None

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Enterprise Incremental ETL Status report:

Table A-1 Enterprise Incremental ETL Status

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Enterprise | Enterprise Name | Enterprise.Enterprise Name
Enterprise | ETL Incremental Status | Enterprise.ETL Incremental Status

### Completed Case Versions - Volume Overview

This section describes the Completed Case Versions - Volume Overview report.

This report displays an overview of the volume of completed case versions by product group.

This report can be used to compare the number of cases by product group, and to drill down into product families and products. This indicates which products are creating the greatest case processing workload.

#### Audience

Executive Manager

Team Leader

#### Report Type

- 2-D Vertical Bar Graph

- Group by Table

#### Location

- Case Processing History dashboard > Case Processing Volume History page

#### Dimensions

Product.Product Group

#### Supplementary Prompts

None

#### Reports Referenced

Completed Case Versions – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Completed Case Versions – Volume Overview report:

Table A-2 Completed Case Versions – Volume Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Product | Product Group | Product.ProductGroup
Case Version | #Versions Locked Once | Case Version.# Locked Once

### Completed Case Versions – Volume Trend

This section describes the Completed Case Versions - Volume Trend report.

This report displays the trend over time of the volume of completed cases by product group.

This report can be used to compare the case volume trend over the last three months by product group, and to drill down into months, weeks and days as well as product families and products. This indicates if the case processing workload for certain products is increasing, decreasing, or remaining constant over time.

#### Audience

Executive Manager

Team Leader

#### Report Type

- 2-D Line Graph

- Group by Table

#### Location

- Case Processing History dashboard > Case Processing Volume History page

#### Dimensions

Product.Product Group

Period.Case Version - Version Receipt Date

#### Supplementary Prompts

None

#### Reports Referenced

Completed Case Versions – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Completed Case Versions – Volume Trend report:

Table A-3 Completed Case Versions – Volume Trend

Table Heading | Column Heading | Measure
--- | --- | ---
Product | Product Group | Product.ProductGroup
Case Version | # Versions Locked Once | Case Version.# Versions Locked Once
Case Version - Version Receipt Date | Year | Product.Case Version - Version Receipt Date

### Completed Case Versions – Line Listing

This section describes the Completed Case Versions - Line Listing report.

This report lists the completed case versions by Case ID including data from key case fields.

This report can be used to drill down to the case details of the completed case versions. This indicates which cases can be targeted for a root cause analysis, such as an investigation of cases that were locked late.

#### Audience

Executive Manager

Team Leader

#### Report Type

- Narrative Table

#### Location

- Case Work History dashboard > Case Modified History page

- Case Work History dashboard > Case Unmodified History page

- Case Work History dashboard > Case Read History page

- Case Work History dashboard > Case Idle History page

#### Dimensions

Enterprise.EnterpriseID

#### Supplementary Prompts

None

#### Reports Referenced

Completed Workflow States – Line Listing

#### Reports Referencing This Report

Completed Cases – Line Listing

#### Column Descriptions

The following table describes the columns in the Completed Case Versions – Line Listing report:

Table A-4 Completed Case Versions – Line Listing

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | ID | Case.ID
Case | Version ID | Case.Version ID
Case Version | Version Type | Case Version.Version Type
Case Version | Case Processing Site | Case Version.Case Processing Site
Case Version | Case Type | Case Version.Case Type
Case Version | Case Seriousness | Case Version.Case Seriousness
Case Version | Case Listedness | Case Version.Case Listedness
Case Version | Case Causality | Case Version.Case Causality
Case Version | SUSAR | Case Version.SUSAR
Case Version | Initial Receipt Date | Case Version.Initial Receipt Date
Case Version | Clock Start Date | Case Version.Clock Start Date
Case Version | Lock Timestamp | Case Version.Lock Timestamp
Case Version | Lock Due Date | Case Version.Lock Due Date

### Completed Cases – Statistical Overview

This section describes the Completed Cases - Statistical Overview report.

This report displays an overview of statistics at the case level.

This report can be used to view the average, minimum, and maximum number of products, events, and follow-ups per case.

#### Audience

Executive Manager

Team Leader

#### Report Type

- Table

#### Location

- Case Processing History dashboard > Case Processing Volume History page

#### Dimensions

Enterprise.EnterpriseID

#### Supplementary Prompts

None

#### Reports Referenced

Completed Cases – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Completed Cases – Statistical Overview report:

Table A-5 Completed Cases – Statistical Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Case | Avg # Suspect Products Per Case | Case.Avg # Suspect Products Per Case
Case | Min # Suspect Products Per Case | Case.Min # Suspect Products Per Case
Case | Min # Suspect Products Per Case | Case.Max # Suspect Products Per Case
Case | Avg # Events Per Case | Case.Avg # Events Per Case
Case | Min # Events Per Case | Case.Min # Events Per Case
Case | Max # Events Per Case | Case.Max # Events Per Case
Case | Avg # F/U Versions Per Case | Case.Avg # F/U Versions Per Case
Case | Min # F/U Versions Per Case | Case.Min # F/U Versions Per Case
Case | Max # F/U Versions Per Case | Case.Max # F/U Versions Per Case
Case | Avg # Sig F/U Versions Per Case | Case.Avg # Sig F/U Versions Per Case
Case | Min # Sig F/U Versions Per Case | Case.Min # Sig F/U Versions Per Case
Case | Max # Sig F/U Versions Per Case | Case.Max # Sig F/U Versions Per Case
Case | Avg # F/U Received Per Case | Case.Avg # F/U Received Per Case
Case | Min # F/U Received Per Case | Case.Min # F/U Received Per Case
Case | Max # F/U Received Per Case | Case.Max # F/U Received Per Case
Case | Avg # Sig F/U Received Per Case | Case.Avg # Sig F/U Received Per Case
Case | Min # Sig F/U Received Per Case | Case.Min # Sig F/U Received Per Case
Case | Max # Sig F/U Received Per Case | Case.Max # Sig F/U Received Per Case

### Completed Cases – Volume Overview

This section describes the Completed Cases - Volume Overview report.

This report displays an overview of the volume of completed cases by product group.

This report can be used to compare the number of cases by product group, and to drill down into product families and products. This indicates which products are creating the greatest case processing workload.

#### Audience

Executive Manager

Team Leader

#### Report Type

- Group By Table

- 2-D Bar Graph

#### Location

- Case Processing History dashboard > Case Processing Volume History page

#### Dimensions

Enterprise.EnterpriseID

#### Supplementary Prompts

None

#### Reports Referenced

Completed Cases – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Completed Cases – Volume Overview report:

Table A-6 Completed Cases – Volume Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Product | Product Group | Product.Product Group
Case | # Cases Locked Once | Case.# Cases Locked Once

### Completed Cases – Volume Trend

This section describes the Completed Cases - Volume Trend report.

This report displays the trend over time of the volume of completed cases by product group.

This report can be used to compare the case volume trend over the last three months by product group, and to drill down into months, weeks and days as well as product families and products. This indicates if the case processing workload for certain products is increasing, decreasing, or remaining constant over time.

#### Audience

Executive Manager

Team Leader

#### Report Type

- Group By Table

- 2-D Line Graph

#### Location

- Case Processing History dashboard > Case Processing Volume History page

#### Dimensions

Period.Initial Receipt Date.Year

#### Supplementary Prompts

None

#### Reports Referenced

Completed Cases – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Completed Cases – Volume Trend report:

Table A-7 Completed Cases – Volume Trend

Table Heading | Column Heading | Measure
--- | --- | ---
Product | Product Group | Product.Product Group
Initial Receipt Date | Year | Period.Initial Receipt Date.Year
Case | # Cases Locked Once | Case.# Cases Locked Once

### Completed Cases – Line Listing

This section describes the Completed Cases - Line Listing report.

This report lists the completed cases by Case ID including data from key case fields.

This report can be used to drill down to the case details of the completed cases. This indicates which cases can be targeted for a root cause analysis, e.g. an investigation of cases that were locked late.

#### Audience

Executive Manager

Team Leader

#### Report Type

- Narrative Table

#### Location

- Case Work History dashboard > Case Modified History page

- Case Work History dashboard > Case Unmodified History page

- Case Work History dashboard > Case Read History page

- Case Work History dashboard > Case Idle History page

#### Dimensions

Enterprise.EnterpriseID

#### Supplementary Prompts

None

#### Reports Referenced

Completed Case Versions – Line Listing

#### Reports Referencing This Report

Completed Cases – Statistical Overview

Completed Cases – Volume Overview

Completed Cases – Volume Trend

#### Column Descriptions

The following table describes the columns in the Completed Cases – Line Listing report:

Table A-8 Completed Cases – Line Listing

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Case | Case Processing Site | Case.Case Processing Site
Case | Country Of Incidence | Case.Country Of Incidence
Case | Case Type | Case.Case Type
Case | Study ID | Case.Study ID
Case | Case Seriousness | Case.Case Seriousness
Case | Case Listedness | Case.Case Listedness
Case | Case Causality | Case.Case Causality
Case | Case Outcome | Case.Case Outcome
Case | Primary Reporter Type | Case.Primary Reporter Type
Case | HCP | Case.HCP
Case | SUSAR | Case.SUSAR
Case | Initial Receipt Date | Case.Initial Receipt Date
Case | Primary Indication | Case.Primary Indication
Case | Primary Event | Case.Primary Event
Case | Primary Suspect Product | Case.Primary Suspect Product

### Completed Case Versions – Lock Compliance Overview

This section describes the Completed Case Versions - Lock Compliance Overview report.

This report displays an overview of the lock compliance of completed cases by case processing site.

This report can be used to compare the retrospective lock compliance of case processing sites. This indicates which case processing sites might be having difficulties locking cases on time.

#### Audience

Executive Manager

Team Leader

#### Report Type

- 2-D Stacked Bar Graph

- Group by Table

#### Location

- Case Processing History dashboard > Case Processing Compliance History page

#### Dimensions

Case Processing Site.Case Processing Site

#### Supplementary Prompts

None

#### Reports Referenced

Completed Case Versions – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Completed Case Versions - Lock Compliance Overview report:

Table A-9 Completed Case Versions - Lock Compliance Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Case Processing Site | Case Processing Site | Case Processing Site.Case Processing Site
Case Version | # Versions Locked On-Time | Case Version.# Versions Locked On-Time
Case Version | # Versions Locked Late | Case Version.# Versions Locked Late

### Completed Case Versions – Lock Compliance Proportion

This section describes the Completed Case Versions - Lock Compliance Proportion report.

This report displays the lock compliance of completed cases by percentage. This report can be used to compare the ratio of cases locked late to those locked on time.

#### Audience

Executive Manager

Team Leader

#### Report Type

- 2-D Pie Graph

- Group by Table

#### Location

- Case Processing History dashboard > Case Processing Compliance History page

#### Dimensions

Case Processing Site.Case Processing Site

#### Supplementary Prompts

None

#### Reports Referenced

Completed Case Versions – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Completed Case Versions - Lock Compliance Proportion report:

Table A-10 Completed Case Versions - Lock Compliance Proportion

Table Heading | Column Heading | Measure
--- | --- | ---
Case Processing Site | Case Processing Site | Case Processing Site.Case Processing Site
Case Version | % Versions Locked On-Time | Case Version.% Versions Locked On-Time
Case Version | % Versions Locked Late | Case Version.% Versions Locked Late

### Completed Case Versions – Lock Compliance Trend

This section describes the Completed Case Versions - Lock Compliance Trend report.

This report displays the trend over time of the lock compliance of completed cases.

This report can be used to view the lock compliance trend over the last three months and to drill down into months, weeks and days. This indicates if lock compliance is increasing, decreasing, or remaining constant over time.

#### Audience

Executive Manager

Team Leader

#### Report Type

- 2-D Line Graph

- Group by Table

#### Location

- Case Processing History dashboard > Case Processing Compliance History page

#### Dimensions

Period.Case Version - Version Receipt Date

#### Supplementary Prompts

None

#### Reports Referenced

Completed Case Versions – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Completed Case Versions - Lock Compliance Trend report:

Table A-11 Completed Case Versions - Lock Compliance Trend

Table Heading | Column Heading | Measure
--- | --- | ---
Case Version - Version Receipt Date | Year | Period.Case Version - Version Receipt Date.Year
Case Version | # Versions Locked On-Time | Case Version.# Versions Locked On-Time
Case Version | # Versions Locked Late | Case Version.# Versions Locked Late

### Completed Workflow States – Line Listing

This section describes the Completed Workflow States - Line Listing report.

This report lists the completed cases by Case ID including workflow states that were completed in each version of each case.

This report can be used to drill down to the workflow states of the completed cases. This indicates which workflow states can be targeted for a root cause analysis, such as an investigation of cases that were locked late.

#### Audience

Executive Manager

Team Leader

#### Report Type

- Narrative Table

#### Location

- Case Work History dashboard > Case Modified History page

- Case Work History dashboard > Case Unmodified History page

- Case Work History dashboard > Case Read History page

- Case Work History dashboard > Case Idle History page

#### Dimensions

Enterprise.Enterprise ID

State.Case Workflow - State

#### Supplementary Prompts

None

#### Reports Referenced

Completed Case Version Routing – Line Listing

#### Reports Referencing This Report

You can also navigate to this report from the following report:

- Completed Case Versions – Line Listing

- Duration Case Modified Per State – Statistical Overview

- Duration Case Modified Per User/State – Statistical Overview

- Duration Case Unmodified Per State – Statistical Overview

- Duration Case Unmodified Per User/State – Statistical Overview

- Duration Case Read Per State – Statistical Overview

- Duration Case Read Per User/State – Statistical Overview

#### Column Descriptions

The following table describes the columns in the Completed Workflow States - Line Listing report:

Table A-12 Completed Workflow States - Line Listing

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | ID | Case.ID
Case | Version ID | Case.Version ID
State.Case Workflow - State | State Name | State.Case Workflow - State.State Name
Case Workflow - State | Duration State-Start-To-End | Case Workflow - State.Duration State-Start-To-End
Case Workflow - State | Duration Within State | Case Workflow - State.Duration Within State
Case Workflow - State | # Times State Repeated | # Repeated States

### Completed Case Version Routing – Line Listing

This section describes the Completed Case Version Routing - Line Listing report.

This report lists the completed cases by Case ID including routing between workflow states that were completed in each version of each case.

This report can be used to drill down to the workflow state routing information of the completed cases. This indicates which routings can be targeted for a root cause analysis, such as an investigation of cases that were locked late.

#### Audience

Executive Manager

Team Leader

#### Report Type

- Narrative Table

#### Location

- Case Work History dashboard > Case Modified History page

- Case Work History dashboard > Case Unmodified History page

- Case Work History dashboard > Case Read History page

- Case Work History dashboard > Case Idle History page

#### Dimensions

Enterprise.Enterprise ID

State.Case Routing - State

User Group.Case Routing - Routing User Group

User.Case Routing - Routing User

#### Supplementary Prompts

None

#### Reports Referenced

None

#### Reports Referencing This Report

You can also navigate to this report from the following report:

- Duration Case Idle Per State – Statistical Overview

#### Column Descriptions

The following table describes the columns in the Completed Case Version Routing - Line Listing report:

Table A-13 Completed Case Version Routing - Line Listing

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | ID | Case.ID
Case | Version ID | Case.Version ID
State.Case Routing - State | State Routed From | State.Case Routing - State.State Routed From
State.Case Routing - State | State Routed To | State.Case Routing - State.State Routed To
Case Routing | Routing Timestamp From State | Case Routing.Routing Timestamp From State
Case Routing | Routing Timestamp To State | Case Routing.Routing Timestamp To State
Case Routing | Routing Justification | Case Routing.Routing Justification
User Group.Case Routing - Routing User Group | Routing User Group | User Group.Case Routing - Routing User Group.Routing User Group
User.Case Routing - Routing User | Routing User ID | User.Case Routing - Routing User.Routing User ID

### Repeated Workflow States – Volume Overview

This section describes the Repeated Workflow States - Volume Overview report.

This report displays an overview of the workflow state repetition of completed case versions.

This report can be used to highlight which workflow states have been repeated within a single case version. Repetition can be an indicator of case quality (returned for rework) as well as new follow-up information being added to a case version (returned for additional data entry).

#### Audience

Executive Manager

Team Leader

#### Report Type

- 2-D Bar Graph

- Group by Table

#### Location

- Case Processing History dashboard > Workflow State Repetition History page

#### Dimensions

State.Case Workflow - State

#### Supplementary Prompts

None

#### Reports Referenced

Completed Workflow States – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Repeated Workflow States - Volume Overview report:

Table A-14 Repeated Workflow States - Volume Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Case Workflow - State | State Name | State.Case Workflow - State.State Name
Case Workflow State | # Times State Repeated | Case Workflow State.# Times State Repeated

### Repeated Workflow States – Volume Proportion

This section describes the Repeated Workflow States - Volume Proportion report.

This report displays the workflow state repetition of completed case versions by percentage.

This report can be used to compare the ratio of workflow states have been repeated within a single case version. Repetition can be an indicator of case quality (returned for rework) as well as new follow-up information being added to a case version (returned for additional data entry).

#### Audience

Executive Manager

Team Leader

#### Report Type

- 2-D Pie Graph

- Group by Table

#### Location

- Case Processing History dashboard > Workflow State Repetition History page

#### Dimensions

State.Case Workflow - State

#### Supplementary Prompts

None

#### Reports Referenced

Completed Workflow States – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Repeated Workflow States - Volume Proportion report:

Table A-15 Repeated Workflow States - Volume Proportion

Table Heading | Column Heading | Measure
--- | --- | ---
Case Workflow - State | State Name | State.Case Workflow - State.State Name
Case Workflow State | % Times State Repeated | Case Workflow State.% Times State Repeated

### Pending Cases – Volume Overview

This section describes the Pending Cases - Volume Overview report.

This report displays an overview of the volume of pending cases by user group.This report can be used to compare the current, real-time workloads of the user groups that are processing cases. This indicates where immediate action could be taken to balance the workload among the groups, if necessary.

#### Audience

Wotkflow Manager

Team Leader

#### Report Type

- 2-D Bar Graph

- Group by Table

#### Location

- Case Processing Management dashboard > Case Processing Volume Management page

#### Dimensions

User Group.Pending Cases - Routing User Group

#### Supplementary Prompts

None

#### Reports Referenced

Pending Cases – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Pending Cases - Volume Overview report:

Table A-16 Pending Cases - Volume Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Pending Cases - Routing User Group | Routing User Group | User Group.Pending Cases - Routing User Group.Routing User Group
Pending Cases | # Unlocked Cases | Pending Cases.# Unlocked Cases

### Pending Cases – Line Listing

This section describes the Pending Cases - Line Listing report.

This report lists the pending cases by Case ID, including data from key case fields.

This report can be used to drill down to the case details of the pending cases. This indicates which cases can be reassigned, if workflow balancing is necessary.

#### Audience

Workflow Manager

Team Leader

#### Report Type

- Narrative Table

#### Location

- Case Processing Management dashboard > Case Processing Volume Management page

- Case Processing Management dashboard > Case Processing Compliance Management page

- Case Processing Management dashboard > Workflow State Compliance Management page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

None

#### Reports Referencing This Report

Pending Cases – Volume Overview

Pending Cases – Lock Compliance Overview

Pending Workflow States – Compliance Overview

#### Column Descriptions

The following table describes the columns in the Pending Cases - Line Listing report:

Table A-17 Pending Cases - Line Listing

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Cases | Follow-Up ID | Pending Cases.Follow-up ID
Pending Cases | Follow-Up Type | Pending Cases.Follow-up Type
Pending Cases | Case Processing Site | Pending Cases.Case Processing Site
Pending Cases | Case Type | Pending Cases.Case Type
Pending Cases | Study ID | Pending Cases.Study ID
Pending Cases | Case Seriousness | Pending Cases.Case Seriousness
Pending Cases | Case Listedness | Pending Cases.Case Listedness
Pending Cases | Case Causality | Pending Cases.Case Causality
Pending Cases | Case Outcome | Pending Cases.Case Outcome
Pending Cases | SUSAR | Pending Cases.SUSAR
Pending Cases | Lock Due Soon Date | Pending Cases.Lock Due Soon Date
Pending Cases | Lock Due Date | Pending Cases.Lock Due Date
User.Pending Cases - Assigned User | Assigned User ID | User.Pending Cases - Assigned Cases.Assigned User ID
Pending Cases | User with Case Open ID | Pending Cases.User with Case Open ID
Pending Cases | State Name | Pending Cases.State Name
Pending Cases | Routing ID | Pending Cases.Routing ID
UserGroup.Pending Cases - Routing User Group | Routing User Group | UserGroup.Pending Cases - Routing User Group.Routing User Group
Pending Cases | Routing Timestamp | Pending Cases.Routing Timestamp
Pending Cases | Routing Justification | Pending Cases.Routing Justification

### Pending Cases – Lock Compliance Overview

This section describes the Pending Cases - Lock Compliance Overview report.

This report displays an overview of the lock compliance of pending cases by user group. This report can be used to compare the current, real-time lock compliance of the user groups that are processing cases. This indicates where immediate action could be taken to balance the workload among the groups, if necessary.

#### Audience

Workflow Manager

Team Leader

#### Report Type

- 2-D Stacked Bar Graph

- Group by Table

#### Location

- Case Processing Management dashboard > Case Processing Compliance Management page

#### Dimensions

User Group.Pending Cases - Routing User Group

#### Supplementary Prompts

None

#### Reports Referenced

Pending Cases – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Pending Cases - Lock Compliance Overview report:

Table A-18 Pending Cases - Lock Compliance Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Pending Cases - Routing User Group | Routing User Group | User Group.Pending Cases - Routing User Group.Routing User Group
Pending Cases | # Unlocked Cases On-Time | Pending Cases.# Unlocked Cases On-Time
Pending Cases | # Unlocked Cases Due Soon | Pending Cases.# Unlocked Cases Due Soon
Pending Cases | # Unlocked Cases Overdue | Pending Cases.# Unlocked Cases Overdue

### Pending Cases – Lock Compliance In Days

This section describes the Pending Cases - Lock Compliance In Days report.

This report displays an overview of the lock compliance of pending cases by number of days until case lock is due and number of days that case lock is overdue.

This report can be used to compare the volumes of cases due on each day. This indicates where to focus resources in order to lock cases on time.

#### Audience

Workflow Manager

Team Leader

#### Report Type

- 2-D Bar Graph

- Group by Table

#### Location

- Case Processing Management dashboard > Case Processing Compliance Management page

#### Dimensions

None

#### Supplementary Prompts

None

#### Reports Referenced

None

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Pending Cases - Lock Compliance In Days report:

Table A-19 Pending Cases - Lock Compliance In Days

Table Heading | Column Heading | Measure
--- | --- | ---
Pending Cases | > +5 Days | Pending Cases.Lock Due Date
Pending Cases | +5 Days | Pending Cases.Lock Due Date
Pending Cases | +4 Days | Pending Cases.Lock Due Date
Pending Cases | +3 Days | Pending Cases.Lock Due Date
Pending Cases | +2 Days | Pending Cases.Lock Due Date
Pending Cases | +1 Day | Pending Cases.Lock Due Date
Pending Cases | 0 Day | Pending Cases.Lock Due Date
Pending Cases | -1 Day | Pending Cases.Lock Due Date
Pending Cases | -2 Days | Pending Cases.Lock Due Date
Pending Cases | -3 Days | Pending Cases.Lock Due Date
Pending Cases | -4 Days | Pending Cases.Lock Due Date
Pending Cases | -5 Days | Pending Cases.Lock Due Date
Pending Cases | > -5 Days | Pending Cases.Lock Due Date

### Pending Workflow States – Compliance Overview

This section describes the Pending Workflow States - Compliance Overview report.

This report displays an overview of the compliance of pending cases by workflow state.

This report can be used to highlight the current, real-time workflow state compliance of pending cases. This indicates where to focus resources in order to complete workflow states on time, which in turn can help to ensure that cases are later locked on time.

#### Audience

Workflow Manager

Team Leader

#### Report Type

- 2-D Stacked Bar Graph

- Group by Table

#### Location

- Case Processing Management dashboard > Workflow State Compliance Management page

#### Dimensions

None

#### Supplementary Prompts

None

#### Reports Referenced

Pending Cases – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Pending Workflow States - Compliance Overview report:

Table A-20 Pending Workflow States - Compliance Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Pending Cases | State Name | Pending Cases.State Name
Pending Cases | # Unlocked Cases On-Time | Pending Cases.# Unlocked Cases On-Time
Pending Cases | # Unlocked Cases Due Soon | Pending Cases.# Unlocked Cases Due Soon
Pending Cases | # Unlocked Cases Overdue | Pending Cases.# Unlocked Cases Overdue

### My Completed Workflow States – Volume Trend

This section describes the My Completed Workflow States – Volume Trend report.

This report displays the trend over time of the volume of workflow states that have been completed by the user who is viewing this report.

This report can be used to highlight the user's personal workflow state volume trend over the last three months. This indicates if the user's personal workload is increasing, decreasing, or remaining constant over time.

#### Audience

Case Processor

#### Report Type

- 2-D Line Graph

- Group by Table

#### Location

- Personal User dashboard > Personal User Case History page

#### Dimensions

State.Case Workflow - State

#### Supplementary Prompts

Routing Date

#### Reports Referenced

My Completed Case Versions – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the My Completed Workflow States – Volume Trend report:

Table A-21 My Completed Workflow States – Volume Trend

Table Heading | Column Heading | Measure
--- | --- | ---
Case Workflow - State | Workflow State | State.Case Workflow - State.State Name
Case Routing | Routing Date | Case Routing.Routing Timestamp To State
Case | # Case Versions | Case.Case Internal ID

### My Repeated Workflow States – Volume Overview

This section describes the My Repeated Workflow States – Volume Overview report.

This report displays an overview of the workflow states that have been repeated by the user who is viewing this report.

This report can be used to highlight which workflow states have been repeated by the viewing user within a single case version. Repetition can be an indicator of case quality (returned for rework) as well as new follow-up information being added to a case version (returned for additional data entry).

#### Audience

Case Processor

#### Report Type

- 2-D Bar Graph

- Group by Table

#### Location

- Personal User dashboard > Personal User Case History page

#### Dimensions

State.Case Workflow - State

#### Supplementary Prompts

State End Date

#### Reports Referenced

My Completed Case Versions – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the My Repeated Workflow States – Volume Overview report:

Table A-22 My Repeated Workflow States – Volume Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Case Workflow - State | State Name | State.Case Workflow - State.State Name
Case Workflow State | # Times State Repeated | Case Workflow State.# Times State Repeated

### My Completed Case Versions – Line Listing

This section describes the My Completed Case Versions – Line Listing report.

This report lists the locked case versions that have been worked on (in any workflow state prior to case lock) by the user who is viewing this report.

#### Audience

Case Processor

#### Report Type

- Narrative Table

#### Location

- Personal User dashboard > Personal User Case History page

#### Dimensions

Enterprise.Enterprise ID

#### Supplementary Prompts

Routing Date

Start End Date

#### Reports Referenced

My Completed Workflow States – Line Listing

#### Reports Referencing This Report

My Completed Workflow States – Volume Trend

My Repeated Workflow States – Volume Overview

#### Column Descriptions

The following table describes the columns in the My Completed Case Versions – Line Listing report:

Table A-23 My Completed Case Versions – Line Listing

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | ID | Case.ID
Case | Version ID | Case.Version ID
Case Version | Version Type | Case Version.Version Type
Case Version | Case Processing Site | Case Version.Case Processing Site
Case Version | Case Type | Case Version.Case Type
Case Version | Case Seriousness | Case Version.Case Seriousness
Case Version | Case Listedness | Case Version.Case Listedness
Case Version | Case Causality | Case Version.Case Causality
Case Version | SUSAR | Case Version.SUSAR
Case Version | Initial Receipt Date | Case Version.Initial Receipt Date
Case Version | Clock Start Date | Case Version.Clock Start Date
Case Version | Lock Timestamp | Case Version.Lock Timestamp
Case Version | Lock Due Date | Case Version.Lock Due Date

### My Completed Workflow States – Line Listing

This section describes the My Completed Workflow States – Line Listing report.

This report lists the completed workflow states of the locked case versions that have been worked on (in any workflow state prior to case lock) by the user who is viewing this report.

#### Audience

Case Processor

#### Report Type

- Narrative Table

#### Location

- Personal User dashboard > Personal User Case Work History page

#### Dimensions

Enterprise.Enterprise ID

State.Case Workflow - State

#### Supplementary Prompts

None

#### Reports Referenced

My Completed Case Version Routing – Line Listing

#### Reports Referencing This Report

My Completed Case Versions – Line Listing

#### Column Descriptions

The following table describes the columns in the My Completed Workflow States – Line Listing report:

Table A-24 My Completed Workflow States - Line Listing

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | ID | Case.ID
Case | Version ID | Case.Version ID
State.Case Workflow - State | State Name | State.Case Workflow - State.State Name
Case Workflow - State | Duration State-Start-To-End | Case Workflow - State.Duration State-Start-To-End
Case Workflow - State | Duration Within State | Case Workflow - State.Duration Within State
Case Workflow - State | # Times State Repeated | # Repeated States

### My Pending Cases – Overview

This section describes the My Pending Cases - Overview report.

The report displays an overview of the volume of cases that are currently assigned to the user who is viewing this report (My Assigned Cases), the cases that are assigned to the group(s) to which that user belongs but not to any individual users (My Unassigned Cases), and the cases that are assigned to other users in the group(s) to which the viewing user belongs (Other Assigned Cases).

This report can be used to highlight the current, real-time workload of the user viewing this report, the pool of cases that need to be worked on next (upcoming workload), and the workload of the viewing user's colleagues (potential workload if cases are reassigned). Therefore the user has a complete overview of his/her current, upcoming and potential workloads.

#### Audience

Case Processor

#### Report Type

- 2-D Bar Graph

- Count Table

#### Location

- Personal User dashboard > Personal User Case Management page

#### Dimensions

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

My Assigned Cases – Line Listing

My Unassigned Cases – Line Listing

Other Assigned Cases – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the My Pending Cases - Overview report:

Table A-25 My Pending Cases - Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Pending Cases | # My Assigned Cases | User.Pending Cases - Assigned User.Assigned User ID
Pending Cases | # My Unassigned Cases | User.Pending Cases - Assigned User.Assigned User ID
Pending Cases | # Other Assigned Cases | User.Pending Cases - Assigned User.Assigned User ID
Pending Cases | Total Cases | Cases.Case ID

### My Assigned Cases – Line Listing

This section describes the My Assigned Cases - Line Listing report.

This report lists the cases that are currently assigned to the user who is viewing this report.

#### Audience

Case Processor

#### Report Type

- Narrative Table

#### Location

- Personal User dashboard > Personal User Case Management page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

None

#### Reports Referencing This Report

My Pending Cases – Overview

#### Column Descriptions

The following table describes the columns in the My Assigned Cases - Line Listing report:

Table A-26 My Assigned Cases - Line Listing

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Cases | Follow-Up ID | Pending Cases.Follow-up ID
Pending Cases | Follow-Up Type | Pending Cases.Follow-up Type
Pending Cases | Case Processing Site | Pending Cases.Case Processing Site
Pending Cases | Case Type | Pending Cases.Case Type
Pending Cases | Study ID | Pending Cases.Study ID
Pending Cases | Case Seriousness | Pending Cases.Case Seriousness
Pending Cases | Case Listedness | Pending Cases.Case Listedness
Pending Cases | Case Causality | Pending Cases.Case Causality
Pending Cases | Case Outcome | Pending Cases.Case Outcome
Pending Cases | SUSAR | Pending Cases.SUSAR
Pending Cases | Lock Due Soon Date | Pending Cases.Lock Due Soon Date
Pending Cases | Lock Due Date | Pending Cases.Lock Due Date
User.Pending Cases - Assigned User | Assigned User ID | User.Pending Cases - Assigned Cases.Assigned User ID
Pending Cases | User with Case Open ID | Pending Cases.User with Case Open ID
Pending Cases | State Name | Pending Cases.State Name
UserGroup.Pending Cases - Routing User Group | Routing User Group | UserGroup.Pending Cases - Routing User Group.Routing User Group
Pending Cases | Routing Timestamp | Pending Cases.Routing Timestamp
Pending Cases | Routing Justification | Pending Cases.Routing Justification

### My Unassigned Cases – Line Listing

This section describes the My Unassigned Cases - Line Listing report.

This report lists the cases that are assigned to the group(s) to which the viewing user belongs but not to any individual users.

#### Audience

Case Processor

#### Report Type

- Narrative Table

#### Location

- Personal User dashboard > Personal User Case Management page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

None

#### Reports Referencing This Report

My Pending Cases – Overview

#### Column Descriptions

The following table describes the columns in the My Unassigned Cases - Line Listing report:

Table A-27 My Unassigned Cases - Line Listing

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Cases | Follow-Up ID | Pending Cases.Follow-up ID
Pending Cases | Follow-Up Type | Pending Cases.Follow-up Type
Pending Cases | Case Processing Site | Pending Cases.Case Processing Site
Pending Cases | Case Type | Pending Cases.Case Type
Pending Cases | Study ID | Pending Cases.Study ID
Pending Cases | Case Seriousness | Pending Cases.Case Seriousness
Pending Cases | Case Listedness | Pending Cases.Case Listedness
Pending Cases | Case Causality | Pending Cases.Case Causality
Pending Cases | Case Outcome | Pending Cases.Case Outcome
Pending Cases | SUSAR | Pending Cases.SUSAR
Pending Cases | Lock Due Soon Date | Pending Cases.Lock Due Soon Date
Pending Cases | Lock Due Date | Pending Cases.Lock Due Date
User.Pending Cases - Assigned User | Assigned User ID | User.Pending Cases - Assigned Cases.Assigned User ID
Pending Cases | User with Case Open ID | Pending Cases.User with Case Open ID
Pending Cases | State Name | Pending Cases.State Name
UserGroup.Pending Cases - Routing User Group | Routing User Group | UserGroup.Pending Cases - Routing User Group.Routing User Group
Pending Cases | Routing Timestamp | Pending Cases.Routing Timestamp
Pending Cases | Routing Justification | Pending Cases.Routing Justification

### Other Assigned Cases – Line Listing

This section describes the Other Assigned Cases - Line Listing report.

This report lists the cases that are assigned to other users in the group(s) to which the viewing user belongs.

#### Audience

Case Processor

#### Report Type

- Narrative Table

#### Location

- Personal User dashboard > Personal User Case Management page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

None

#### Reports Referencing This Report

My Pending Cases – Overview

#### Column Descriptions

The following table describes the columns in the Other Assigned Cases - Line Listing report:

Table A-28 Other Assigned Cases - Line Listing

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Cases | Follow-Up ID | Pending Cases.Follow-up ID
Pending Cases | Follow-Up Type | Pending Cases.Follow-up Type
Pending Cases | Case Processing Site | Pending Cases.Case Processing Site
Pending Cases | Case Type | Pending Cases.Case Type
Pending Cases | Study ID | Pending Cases.Study ID
Pending Cases | Case Seriousness | Pending Cases.Case Seriousness
Pending Cases | Case Listedness | Pending Cases.Case Listedness
Pending Cases | Case Causality | Pending Cases.Case Causality
Pending Cases | Case Outcome | Pending Cases.Case Outcome
Pending Cases | SUSAR | Pending Cases.SUSAR
Pending Cases | Lock Due Soon Date | Pending Cases.Lock Due Soon Date
Pending Cases | Lock Due Date | Pending Cases.Lock Due Date
User.Pending Cases - Assigned User | Assigned User ID | User.Pending Cases - Assigned Cases.Assigned User ID
Pending Cases | User with Case Open ID | Pending Cases.User with Case Open ID
Pending Cases | State Name | Pending Cases.State Name
UserGroup.Pending Cases - Routing User Group | Routing User Group | UserGroup.Pending Cases - Routing User Group.Routing User Group
Pending Cases | Routing Timestamp | Pending Cases.Routing Timestamp
Pending Cases | Routing Justification | Pending Cases.Routing Justification

### My Completed Case Version Routing – Line Listing

This section describes the My Completed Case Version Routing – Line Listing report.

This report lists the workflow state routing information of the locked case versions that have been worked on (in any workflow state prior to case lock) by the user who is viewing this report.

#### Audience

Case Processor

#### Report Type

- Narrative Table

#### Location

- Personal User dashboard > Personal User Case History page

#### Dimensions

Enterprise.Enterprise ID

State.Case Routing - State

User Group.Case Routing - Routing User Group

User.Case Routing - Routing User

#### Supplementary Prompts

None

#### Reports Referenced

None

#### Reports Referencing This Report

My Completed Workflow States – Line Listing

#### Column Descriptions

The following table describes the columns in the My Completed Case Version Routing – Line Listing report:

Table A-29 My Completed Case Version Routing - Line Listing

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | ID | Case.ID
Case | Version ID | Case.Version ID
State.Case Routing - State | State Routed From | State.Case Routing - State.State Routed From
State.Case Routing - State | State Routed To | State.Case Routing - State.State Routed To
Case Routing | Routing Timestamp From State | Case Routing.Routing Timestamp From State
Case Routing | Routing Timestamp To State | Case Routing.Routing Timestamp To State
Case Routing | Routing Justification | Case Routing.Routing Justification
User Group.Case Routing - Routing User Group | Routing User Group | User Group.Case Routing - Routing User Group.Routing User Group
User.Case Routing - Routing User | Routing User ID | User.Case Routing - Routing User.Routing User ID

### My Case Modified Duration Per State – Statistical Overview

This section describes the My Case Modified Duration Per State – Statistical Overview report.

This report displays an overview of statistics on the duration for which the cases were modified by the user who is viewing the report.

This report can be used to highlight the personal duration case modified statistics of the user. Modified refers to cases that are opened in Edit mode and the saved.

#### Audience

Case Processor

#### Report Type

- Table

- 2-D Bar Graph

#### Location

- Personal User dashboard > Personal User Case Work History page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

My Completed Workflow States – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the My Case Modified Duration Per State – Statistical Overview report:

Table A-30 My Case Modified Duration Per State – Statistical Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Case Workflow State | State Name | Case Workflow State.State Name
Case Workflow State | Avg Duration Case Modified Per State | Case Workflow State.Avg Duration Case Modified Per State
Case Workflow State | Min Duration Case Modified Per State | Case Workflow State.Min Duration Case Modified Per State
Case Workflow State | Max Duration Case Modified Per State | Case Workflow State.Max Duration Case Modified Per State

### My Case Unmodified Duration Per State – Statistical Overview

This section describes the My Case Unmodified Duration Per State – Statistical Overview report.

This report displays an overview of statistics on the durations cases were unmodified by the user who is viewing this report.

This report can be used to highlight the personal duration case unmodified statistics of the user. Unmodified refers to cases that are opened in Edit mode but not saved.

#### Audience

Case Processor

#### Report Type

- Table

- 2-D Bar Graph

#### Location

- Personal User dashboard > Personal User Case Work History page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

My Completed Workflow States – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the My Case Unmodified Duration Per State – Statistical Overview report:

Table A-31 My Case Unmodified Duration Per State – Statistical Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Case Workflow State | State Name | Case Workflow State.State Name
Case Workflow State | Avg Duration Case Unmodified Per State | Case Workflow State.Avg Duration Case Unmodified Per State
Case Workflow State | Min Duration Case Unmodified Per State | Case Workflow State.Min Duration Case Unmodified Per State
Case Workflow State | Max Duration Case Unmodified Per State | Case Workflow State.Max Duration Case Unmodified Per State

### My Case Read Duration Per State – Statistical Overview

This section describes the My Case Read Duration Per State – Statistical Overview report.

This report displays an overview of statistics on the durations cases were read by the user who is viewing this report.

This report can be used to highlight the user's personal duration case read statistics. Read means cases opened in read-only mode.

#### Audience

Case Processor

#### Report Type

- Table

- 2-D Bar Graph

#### Location

- Personal User dashboard > Personal User Case Work History page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

My Completed Workflow States – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the My Case Read Duration Per State – Statistical Overview report:

Table A-32 My Case Read Duration Per State – Statistical Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Case Workflow State | State Name | Case Workflow State.State Name
Case Workflow State | Avg Duration Case Read Per State | Case Workflow State.Avg Duration Case Read Per State
Case Workflow State | Min Duration Case Read Per State | Case Workflow State.Min Duration Case Read Per State
Case Workflow State | Max Duration Case Read Per State | Case Workflow State.Max Duration Case Read Per State

### My Case Idle Duration Per State – Statistical Overview

This section describes the My Case Idle Duration Per State – Statistical Overview report.

This report displays an overview of statistics on the durations cases were idle before being opened by the user who is viewing this report.

This report can be used to highlight the user's personal duration case idle statistics. Idle means the time between a workflow state routing and the first time the case is opened after the routing.

#### Audience

Case Processor

#### Report Type

- Table

- 2-D Bar Graph

#### Location

- Personal User dashboard > Personal User Case Work History page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

My Completed Workflow States – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the My Case Idle Duration Per State – Statistical Overview report:

Table A-33 My Case Idle Duration Per State – Statistical Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Case Routing | State Routed From | Case Routing.State Routed From
Case Routing | Avg Duration Case Idle Per Routing | Case Routing.Avg Duration Case Idle Per Routing
Case Routing | Min Duration Case Idle | Case Routing.Min Duration Case Idle
Case Routing | Max Duration Case Idle | Case Routing.Max Duration Case Idle

### My Submitted Expedited Reports – Volume Trend

This section describes the My Submitted Expedited Reports – Volume Trend report.

This report displays the trend over time of the volume of expedited reports that have been submitted by the user who is viewing this report.

This report can be used to highlight the user's personal submitted expedited report volume trend over the last three months. This indicates if the user's personal workload is increasing, decreasing, or remaining constant over time.

#### Audience

Case Processor

#### Report Type

- Group By Pivot

- 2-D Line Graph

#### Location

- Personal User dashboard > Personal User Expedited Report History page

#### Dimensions

Expedited Submission Dimensions.Report Destination.Report Destination

Expedited Submission Dimensions.Report Submission Or MDN Date.Month

#### Supplementary Prompts

None

#### Reports Referenced

Completed Expedited Reports – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the My Submitted Expedited Reports – Volume Trend report:

Table A-34 My Submitted Expedited Reports – Volume Trend

Table Heading | Column Heading | Measure
--- | --- | ---
Report Destination | Report Destination | Expedited Submission Dimensions.Report Destination.Report Destination
Expedited Submission | # Reports Submitted | Expedited Submission.# Reports Submitted
Report Submission Or MDN Date | Month | Report Submission Or MDN Date.Month

### My Submitted Expedited Reports – Submission Compliance Trend

This section describes the My Submitted Expedited Reports – Submission Compliance Trend report.

This report displays the trend over time of the submission compliance of expedited reports that have been submitted by the user who is viewing this report.

This report can be used to highlight the user's personal submission compliance trend over the last three months. This indicates if the user's personal submission compliance is increasing, decreasing, or remaining constant over time.

#### Audience

Case Processor

#### Report Type

- Group By Pivot

- 2-D Line Graph

#### Location

- Personal User dashboard > Personal User Expedited Report History page

#### Dimensions

Expedited Submission Dimensions.Report Submission Or MDN Date.Month

#### Supplementary Prompts

None

#### Reports Referenced

Completed Expedited Reports – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the My Submitted Expedited Reports – Submission Compliance report:

Table A-35 My Submitted Expedited Reports – Submission Compliance Trend

Table Heading | Column Heading | Measure
--- | --- | ---
Expedited Submission | Report Assigned User Group | Expedited Submission.Report Assigned User Group
Report Submission Or MDN Date | Month | Expedited Submission Dimensions.Report Submission Or MDN Date.Month
Expedited Submission | # Reports Submitted On-Time | Expedited Submission.# Reports Submitted On-Time
Expedited Submission | # Reports Submitted Late | Expedited Submission.# Reports Submitted Late

### Completed Expedited Reports – Line Listing

This section describes the Completed Expedited Reports – Line Listing report.

This report lists the completed expedited reports by Case ID, including data from key report fields.

This report can be used to drill down to the details of the completed expedited reports. This indicates which expedited reports can be targeted for a root cause analysis, such as, for an investigation of expedited reports that were submitted late.

#### Audience

Workflow Manager

Team Leader

#### Report Type

- Narrative Table

#### Location

- Expedited Report History dashboard > Expedited Submission Volume History page

- Expedited Report History dashboard > Expedited Submission Compliance History page

- Expedited Report History dashboard > Expedited Non-Submission on Volume History page

#### Dimensions

Enterprise.Enterprise ID

Expedited Submission Dimensions.Report Destination.Report Destination

Expedited Submission Dimensions.Report Destination.Report Destination Country

Expedited Submission Dimensions.License.Product Name

#### Supplementary Prompts

None

#### Reports Referenced

Completed Expedited Report Routing – Line Listing

#### Reports Referencing This Report

Submitted Expedited Reports – Volume Overview

Submitted Expedited Reports – Volume Trend

Submitted Expedited Reports – Submission Compliance By User Group

Submitted Expedited Reports – Submission Compliance By Destination

Submitted Expedited Reports – Submission Compliance Trend

Expedited Reports Never Submitted – Volume Trend

Failed/Pending ACK Expedited Reports – Volume Overview

Failed/Pending ACK Expedited Reports – Volume Trend

My Submitted Expedited Reports – Volume Trend

My Submitted Expedited Reports – Submission Compliance Trend

#### Column Descriptions

The following table describes the columns in the Completed Expedited Reports – Line Listing report:

Table A-36 Completed Expedited Reports – Line Listing

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Expedited Submission | Version ID | Expedited Submission.Version ID
Expedited Submission | Report ID | Expedited Submission.Report ID
Expedited Submission | Report Initial / Follow-Up ID | Expedited Submission.Report Initial / Follow-Up ID
Expedited Submission | Report Completion Type | Expedited Submission.Report Completion Type
Expedited Submission | Regulatory Report Type | Expedited Submission.Regulatory Report Type
Report Destination | Report Destination | Expedited Submission Dimensions.Report Destination.Report Destination
Expedited Submission | Report Timeframe | Expedited Submission.Report Timeframe
Report Destination | Report Destination Country | Expedited Submission Dimensions.Report Destination.Report Destination Country
License | Product Name | Expedited Submission Dimensions.License.Product Name
Expedited Submission | Report Due Date | Expedited Submission.Report Due Date
Expedited Submission | Report Submission/MDN Timestamp | Expedited Submission.Report Submission/MDN Timestamp
Expedited Submission | ACK Timestamp | Expedited Submission.ACK Timestamp
Expedited Submission | Report Submission User | Expedited Submission.Report Submission User
Expedited Submission | Report Submission Comments | Expedited Submission.Report Submission Comments
Expedited Submission | Report No Submission Required Reason | Expedited Submission.Report No Submission Required Reason

### Completed Expedited Report Routing – Line Listing

This section describes the Completed Expedited Report Routing – Line Listing report.

This report lists the completed expedited reports by Case ID, including routing between report states.

This report can be used to drill down to the report routing information of the completed expedited reports. This indicates which routings can be targeted for a root cause analysis, such as, for an investigation of expedited reports that were submitted late.

#### Audience

Workflow Manager

Team Leader

#### Report Type

- Narrative Table

#### Location

- Expedited Report History dashboard > Expedited Submission Volume History page

- Expedited Report History dashboard > Expedited Submission Compliance History page

- Expedited Report History dashboard > Expedited Non-Submission on Volume History page

#### Dimensions

Enterprise.Enterprise ID

#### Supplementary Prompts

None

#### Reports Referenced

None

#### Reports Referencing This Report

Completed Expedited Report Routing – Line Listing

#### Column Descriptions

The following table describes the columns in the Completed Expedited Report Routing – Line Listing report:

Table A-37 Completed Expedited Report Routing – Line Listing

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Report Routing | Report ID | Report Routing.Report ID
Report Routing | Report Routing Justification | Report Routing.Report Routing Justification
Report Routing | Report Routing ID | Report Routing.Report Routing ID
Report Routing | Report State Routed From | Report Routing.Report State Routed From
Report Routing | Report State Routed To | Report Routing.Report State Routed To
Report Routing | Report Routing Timestamp From State | Report Routing.Report Routing Timestamp From State
Report Routing | Report Routing Timestamp To State | Report Routing.Report Routing Timestamp To State
Report Routing | Report Routing User | Report Routing.Report Routing User
Report Routing | Report Comments | Report Routing.Report Comments

### My Pending Expedited Reports – Overview

This section describes the My Pending Expedited Reports - Overview report.

This report displays an overview of the volume of expedited reports that are currently assigned to the user who is viewing this report (My Assigned Expedited Reports), the expedited reports that are assigned to the group(s) to which that user belongs but not to any individual users (My Unassigned Expedited Reports), and the expedited reports that are assigned to other users in the group(s) to which the viewing user belongs (Other Assigned Expedited Reports).

This report can be used to highlight the current, real-time workload of the user viewing this report, the pool of expedited reports that need to be worked on next (upcoming workload), and the workload of the viewing user's colleagues (potential workload if expedited reports are reassigned). Therefore the user has a complete overview of his/her current, upcoming and potential workloads.

#### Audience

Case Processor

#### Report Type

- Table

- 2-D Bar Graph

#### Location

- Personal User dashboard > Personal User Expedited Report Management page

#### Dimensions

Enterprise.Enterprise ID

#### Supplementary Prompts

None

#### Reports Referenced

None

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the My Pending Expedited Reports - Overview report:

Table A-38 My Pending Expedited Reports - Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Pending Reports | # My Assigned Reports | Pending Reports.Report Assigned User ID
Pending Reports | # My Unassigned Reports | Pending Reports.Report Assigned User GroupPending Reports.Report Assigned User ID
Pending Reports | # Other Assigned Reports | Pending Reports.Report Assigned User ID
Pending Reports | # Total Reports | Enterprise.Enterprise IDPending Reports.Report ID

### My Assigned Expedited Reports – Line Listing

This section describes the My Assigned Expedited Reports - Line Listing report.

This report lists the expedited reports that are currently assigned to the user who is viewing this report.

#### Audience

Case Processor

#### Report Type

- Narrative Table

#### Location

- Personal User dashboard > Personal User Expedited Report Management page

#### Dimensions

Enterprise.Enterprise ID

Expedited Submission Dimensions.Report Destination.Report Destination

Expedited Submission Dimensions.License.Product Name

Expedited Submission Dimensions.Report Destination.Report Destination Country

#### Supplementary Prompts

None

#### Reports Referenced

None

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the My Assigned Expedited Reports - Line Listing report:

Table A-39 My Assigned Expedited Reports - Line Listing

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Reports | Report ID | Pending Reports.Report ID
Pending Reports | Regulatory Report Type | Pending Reports.Regulatory Report Type
Pending Reports | Report Assigned User Group | Pending Reports.Report Assigned User Group
Pending Reports | Report Due Date | Pending Reports.Report Due Date
Report Destination | Report Destination | Expedited Submission Dimensions.Report Destination.Report Destination
Pending Reports | Foreign / Domestic | Pending Reports.Foreign / Domestic
Pending Reports | Report 7/15 Timeframe | Pending Reports.Report 7/15 Timeframe
Pending Reports | Report Initial / Follow-Up ID | Pending Reports.Report Initial / Follow-Up ID
Report Destination | Report Destination Country | Expedited Submission Dimensions.Report Destination.Report Destination Country
License | Product Name | Expedited Submission Dimensions.License.Product Name
License | License ID | Expedited Submission Dimensions.License.License ID
Case | Clock Start Date | Case.Clock Start Date
Pending Reports | Report Generation Timestamp | Pending Reports.Report Generation Timestamp
Pending Reports | Report Assigned User | Pending Reports.Report Assigned User
Pending Reports | Report Downgrade Indicator | Pending Reports.Report Downgrade Indicator
Pending Reports | # Days Report Late | Pending Reports.# Days Report Late
Pending Reports | # Days Report Open | Pending Reports.# Days Report Open
Case | Case Workflow State | Case.State Name

### My Unassigned Expedited Reports – Line Listing

This section describes the My Unassigned Expedited Reports - Line Listing report.

This report lists the expedited reports that are assigned to the group(s) to which the viewing user belongs but not to any individual users.

#### Audience

Case Processor

#### Report Type

- Narrative Table

#### Location

- Personal User dashboard > Personal User Expedited Report Management page

#### Dimensions

Enterprise.Enterprise ID

Expedited Submission Dimensions.Report Destination.Report Destination Country

Expedited Submission Dimensions.Report Destination.Report Destination

Expedited Submission Dimensions.License.Product Name

#### Supplementary Prompts

None

#### Reports Referenced

None

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the My Unassigned Expedited Reports - Line Listing report:

Table A-40 My Unassigned Expedited Reports - Line Listing

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Reports | Report ID | Pending Reports.Report ID
Pending Reports | Regulatory Report Type | Pending Reports.Regulatory Report Type
Pending Reports | Report Assigned User Group | Pending Reports.Report Assigned User Group
Pending Reports | Report Due Date | Pending Reports.Report Due Date
Report Destination | Report Destination | Expedited Submission Dimensions.Report Destination.Report Destination
Pending Reports | Foreign / Domestic | Pending Reports.Foreign / Domestic
Pending Reports | Report 7/15 Timeframe | Pending Reports.Report 7/15 Timeframe
Pending Reports | Report Initial / Follow-Up ID | Pending Reports.Report Initial / Follow-Up ID
Report Destination | Report Destination Country | Expedited Submission Dimensions.Report Destination.Report Destination Country
License | Product Name | Expedited Submission Dimensions.License.Product Name
License | License ID | Expedited Submission Dimensions.License.License ID
Case | Clock Start Date | Case.Clock Start Date
Pending Reports | Report Generation Timestamp | Pending Reports.Report Generation Timestamp
Pending Reports | Report Assigned User | Pending Reports.Report Assigned User
Pending Reports | Report Downgrade Indicator | Pending Reports.Report Downgrade Indicator
Pending Reports | # Days Report Late | Pending Reports.# Days Report Late
Pending Reports | # Days Report Open | Pending Reports.# Days Report Open
Case | Case Workflow State | Case.State Name

### Other Assigned Expedited Reports – Line Listing

This section describes the Other Assigned Expedited Reports - Line Listing report.

This report lists the expedited reports that are assigned to other users in the group(s) to which the viewing user belongs.

#### Audience

Case Processor

#### Report Type

- Narrative Table

#### Location

- Personal User dashboard > Personal User Expedited Report Management page

#### Dimensions

Enterprise.Enterprise ID

Expedited Submission Dimensions.Report Destination.Report Destination

Expedited Submission Dimensions.Report Destination.Report Destination Country

Expedited Submission Dimensions.License.Product Name

#### Supplementary Prompts

None

#### Reports Referenced

None

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Other Assigned Expedited Reports - Line Listing report:

Table A-41 Other Assigned Expedited Reports - Line Listing

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Reports | Report ID | Pending Reports.Report ID
Pending Reports | Regulatory Report Type | Pending Reports.Regulatory Report Type
Pending Reports | Report Assigned User Group | Pending Reports.Report Assigned User Group
Pending Reports | Report Due Date | Pending Reports.Report Due Date
Report Destination | Report Destination | Expedited Submission Dimensions.Report Destination.Report Destination
Pending Reports | Foreign / Domestic | Pending Reports.Foreign / Domestic
Pending Reports | Report 7/15 Timeframe | Pending Reports.Report 7/15 Timeframe
Pending Reports | Report Initial / Follow-Up ID | Pending Reports.Report Initial / Follow-Up ID
Report Destination | Report Destination Country | Expedited Submission Dimensions.Report Destination.Report Destination Country
License | Product Name | Expedited Submission Dimensions.License.Product Name
License | License ID | Expedited Submission Dimensions.License.License ID
Case | Clock Start Date | Case.Clock Start Date
Pending Reports | Report Generation Timestamp | Pending Reports.Report Generation Timestamp
Pending Reports | Report Assigned User | Pending Reports.Report Assigned User
Pending Reports | Report Downgrade Indicator | Pending Reports.Report Downgrade Indicator
Pending Reports | # Days Report Late | Pending Reports.# Days Report Late
Pending Reports | # Days Report Open | Pending Reports.# Days Report Open
Case | Case Workflow State | Case.State Name

### Submitted Expedited Reports – Volume Overview

This section describes the Submitted Expedited Reports – Volume Overview report.

This report displays an overview of the volume of submitted expedited reports by destination.

This report can be used to compare the number of expedited reports by destination. This indicates which destinations are creating the greatest reporting workload.

#### Audience

Executive Manager

Team Leader

#### Report Type

- Group By Table

- 2-D Bar Graph

#### Location

- Expedited Report History dashboard > Expedited Submission Volume History page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

Completed Expedited Reports – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Submitted Expedited Reports – Volume Overview report:

Table A-42 Submitted Expedited Reports – Volume Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Cases | Follow-Up ID | Pending Cases.Follow-up ID
Pending Cases | Follow-Up Type | Pending Cases.Follow-up Type
Pending Cases | Case Processing Site | Pending Cases.Case Processing Site
Pending Cases | Case Type | Pending Cases.Case Type
Pending Cases | Study ID | Pending Cases.Study ID
Pending Cases | Case Seriousness | Pending Cases.Case Seriousness
Pending Cases | Case Listedness | Pending Cases.Case Listedness
Pending Cases | Case Causality | Pending Cases.Case Causality
Pending Cases | Case Outcome | Pending Cases.Case Outcome
Pending Cases | SUSAR | Pending Cases.SUSAR
Pending Cases | Lock Due Soon Date | Pending Cases.Lock Due Soon Date
Pending Cases | Lock Due Date | Pending Cases.Lock Due Date
User.Pending Cases - Assigned User | Assigned User ID | User.Pending Cases - Assigned Cases.Assigned User ID
Pending Cases | User with Case Open ID | Pending Cases.User with Case Open ID
Pending Cases | State Name | Pending Cases.State Name
UserGroup.Pending Cases - Routing User Group | Routing User Group | UserGroup.Pending Cases - Routing User Group.Routing User Group
Pending Cases | Routing Timestamp | Pending Cases.Routing Timestamp
Pending Cases | Routing Justification | Pending Cases.Routing Justification

### Submitted Expedited Reports – Volume Trend

This section describes the Submitted Expedited Reports – Volume Trend report.

This report displays the trend over time of the volume of submitted expedited reports by destination.

This report can be used to compare the expedited report volume trend over the last three months by destination, and to drill down into months, weeks and days. This indicates if the reporting workload for certain destinations is increasing, decreasing, or remaining constant over time.

#### Audience

Executive Manager

Team Leader

#### Report Type

- Group By Table

- 2-D Line Graph

#### Location

- Expedited Report History dashboard > Expedited Submission Volume History page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

Completed Expedited Reports – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Submitted Expedited Reports – Volume Trend report:

Table A-43 Submitted Expedited Reports – Volume Trend

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Cases | Follow-Up ID | Pending Cases.Follow-up ID
Pending Cases | Follow-Up Type | Pending Cases.Follow-up Type
Pending Cases | Case Processing Site | Pending Cases.Case Processing Site
Pending Cases | Case Type | Pending Cases.Case Type
Pending Cases | Study ID | Pending Cases.Study ID
Pending Cases | Case Seriousness | Pending Cases.Case Seriousness
Pending Cases | Case Listedness | Pending Cases.Case Listedness
Pending Cases | Case Causality | Pending Cases.Case Causality
Pending Cases | Case Outcome | Pending Cases.Case Outcome
Pending Cases | SUSAR | Pending Cases.SUSAR
Pending Cases | Lock Due Soon Date | Pending Cases.Lock Due Soon Date
Pending Cases | Lock Due Date | Pending Cases.Lock Due Date
User.Pending Cases - Assigned User | Assigned User ID | User.Pending Cases - Assigned Cases.Assigned User ID
Pending Cases | User with Case Open ID | Pending Cases.User with Case Open ID
Pending Cases | State Name | Pending Cases.State Name
UserGroup.Pending Cases - Routing User Group | Routing User Group | UserGroup.Pending Cases - Routing User Group.Routing User Group
Pending Cases | Routing Timestamp | Pending Cases.Routing Timestamp
Pending Cases | Routing Justification | Pending Cases.Routing Justification

### Expedited Reports Never Submitted – Volume Trend

This section describes the Expedited Reports Never Submitted – Volume Trend report.

This report displays an overview of the volume of expedited reports that have been deleted or marked as 'No Submission Required'.

This report can be used to view how many expedited reports are not submitted at the end of the reporting process. This indicates how accurately the configured reporting rules reflect real business rules.

#### Audience

Executive Manager

Team Leader

#### Report Type

- Group By Pivot

- 2-D Line Graph

#### Location

- Expedited Report History dashboard > Expedited Non-Submission Volume History page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

Completed Expedited Reports – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Expedited Reports Never Submitted – Volume Trend report:

Table A-44 Expedited Reports Never Submitted – Volume Trend

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Cases | Follow-Up ID | Pending Cases.Follow-up ID
Pending Cases | Follow-Up Type | Pending Cases.Follow-up Type
Pending Cases | Case Processing Site | Pending Cases.Case Processing Site
Pending Cases | Case Type | Pending Cases.Case Type
Pending Cases | Study ID | Pending Cases.Study ID
Pending Cases | Case Seriousness | Pending Cases.Case Seriousness
Pending Cases | Case Listedness | Pending Cases.Case Listedness
Pending Cases | Case Causality | Pending Cases.Case Causality
Pending Cases | Case Outcome | Pending Cases.Case Outcome
Pending Cases | SUSAR | Pending Cases.SUSAR
Pending Cases | Lock Due Soon Date | Pending Cases.Lock Due Soon Date
Pending Cases | Lock Due Date | Pending Cases.Lock Due Date
User.Pending Cases - Assigned User | Assigned User ID | User.Pending Cases - Assigned Cases.Assigned User ID
Pending Cases | User with Case Open ID | Pending Cases.User with Case Open ID
Pending Cases | State Name | Pending Cases.State Name
UserGroup.Pending Cases - Routing User Group | Routing User Group | UserGroup.Pending Cases - Routing User Group.Routing User Group
Pending Cases | Routing Timestamp | Pending Cases.Routing Timestamp
Pending Cases | Routing Justification | Pending Cases.Routing Justification

### Submitted Expedited Reports – Submission Compliance By User Group

This section describes the Submitted Expedited Reports – Submission Compliance By User Group report.

This report displays an overview of the submission compliance of expedited reports by user group.

This report can be used to compare retrospective submission compliance by user group. This indicates which user groups might be having difficulties submitting expedited reports on time.

#### Audience

Executive Manager

Team Leader

#### Report Type

- Group By Table

- 2-D Bar Graph

#### Location

- Expedited Report History dashboard > Expedited Submission Compliance History page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

Completed Expedited Reports – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Submitted Expedited Reports – Submission Compliance By User Group report:

Table A-45 Submitted Expedited Reports – Submission Compliance By User Group

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Cases | Follow-Up ID | Pending Cases.Follow-up ID
Pending Cases | Follow-Up Type | Pending Cases.Follow-up Type
Pending Cases | Case Processing Site | Pending Cases.Case Processing Site
Pending Cases | Case Type | Pending Cases.Case Type
Pending Cases | Study ID | Pending Cases.Study ID
Pending Cases | Case Seriousness | Pending Cases.Case Seriousness
Pending Cases | Case Listedness | Pending Cases.Case Listedness
Pending Cases | Case Causality | Pending Cases.Case Causality
Pending Cases | Case Outcome | Pending Cases.Case Outcome
Pending Cases | SUSAR | Pending Cases.SUSAR
Pending Cases | Lock Due Soon Date | Pending Cases.Lock Due Soon Date
Pending Cases | Lock Due Date | Pending Cases.Lock Due Date
User.Pending Cases - Assigned User | Assigned User ID | User.Pending Cases - Assigned Cases.Assigned User ID
Pending Cases | User with Case Open ID | Pending Cases.User with Case Open ID
Pending Cases | State Name | Pending Cases.State Name
UserGroup.Pending Cases - Routing User Group | Routing User Group | UserGroup.Pending Cases - Routing User Group.Routing User Group
Pending Cases | Routing Timestamp | Pending Cases.Routing Timestamp
Pending Cases | Routing Justification | Pending Cases.Routing Justification

### Submitted Expedited Reports – Submission Compliance By Destination

This section describes the Submitted Expedited Reports – Submission Compliance By Destination report.

This report displays an overview of the submission compliance of expedited reports by destination.

This report can be used to compare retrospective submission compliance by destination. This indicates which destinations are receiving reports on time and late.

#### Audience

Executive Manager

Team Leader

#### Report Type

- Group By Table

- 2-D Bar Graph

#### Location

- Expedited Report History dashboard > Expedited Submission Compliance History page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

Completed Expedited Reports – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Submitted Expedited Reports – Submission Compliance By Destination report:

Table A-46 Submitted Expedited Reports – Submission Compliance By Destination

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Cases | Follow-Up ID | Pending Cases.Follow-up ID
Pending Cases | Follow-Up Type | Pending Cases.Follow-up Type
Pending Cases | Case Processing Site | Pending Cases.Case Processing Site
Pending Cases | Case Type | Pending Cases.Case Type
Pending Cases | Study ID | Pending Cases.Study ID
Pending Cases | Case Seriousness | Pending Cases.Case Seriousness
Pending Cases | Case Listedness | Pending Cases.Case Listedness
Pending Cases | Case Causality | Pending Cases.Case Causality
Pending Cases | Case Outcome | Pending Cases.Case Outcome
Pending Cases | SUSAR | Pending Cases.SUSAR
Pending Cases | Lock Due Soon Date | Pending Cases.Lock Due Soon Date
Pending Cases | Lock Due Date | Pending Cases.Lock Due Date
User.Pending Cases - Assigned User | Assigned User ID | User.Pending Cases - Assigned Cases.Assigned User ID
Pending Cases | User with Case Open ID | Pending Cases.User with Case Open ID
Pending Cases | State Name | Pending Cases.State Name
UserGroup.Pending Cases - Routing User Group | Routing User Group | UserGroup.Pending Cases - Routing User Group.Routing User Group
Pending Cases | Routing Timestamp | Pending Cases.Routing Timestamp
Pending Cases | Routing Justification | Pending Cases.Routing Justification

### Submitted Expedited Reports – Submission Compliance Trend

This section describes the Submitted Expedited Reports – Submission Compliance Trend report.

This report displays the trend over time of the submission compliance of expedited reports.

This report can be used to view the submission compliance trend over the last three months and to drill down into months, weeks and days. This indicates if submission compliance is increasing, decreasing, or remaining constant over time.

#### Audience

Executive Manager

Team Leader

#### Report Type

- Group By Pivot

- 2-D Line Graph

#### Location

- Expedited Report History dashboard > Expedited Submission Compliance History page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

Completed Expedited Reports – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Submitted Expedited Reports – Submission Compliance Trend report:

Table A-47 Submitted Expedited Reports – Submission Compliance Trend

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Cases | Follow-Up ID | Pending Cases.Follow-up ID
Pending Cases | Follow-Up Type | Pending Cases.Follow-up Type
Pending Cases | Case Processing Site | Pending Cases.Case Processing Site
Pending Cases | Case Type | Pending Cases.Case Type
Pending Cases | Study ID | Pending Cases.Study ID
Pending Cases | Case Seriousness | Pending Cases.Case Seriousness
Pending Cases | Case Listedness | Pending Cases.Case Listedness
Pending Cases | Case Causality | Pending Cases.Case Causality
Pending Cases | Case Outcome | Pending Cases.Case Outcome
Pending Cases | SUSAR | Pending Cases.SUSAR
Pending Cases | Lock Due Soon Date | Pending Cases.Lock Due Soon Date
Pending Cases | Lock Due Date | Pending Cases.Lock Due Date
User.Pending Cases - Assigned User | Assigned User ID | User.Pending Cases - Assigned Cases.Assigned User ID
Pending Cases | User with Case Open ID | Pending Cases.User with Case Open ID
Pending Cases | State Name | Pending Cases.State Name
UserGroup.Pending Cases - Routing User Group | Routing User Group | UserGroup.Pending Cases - Routing User Group.Routing User Group
Pending Cases | Routing Timestamp | Pending Cases.Routing Timestamp
Pending Cases | Routing Justification | Pending Cases.Routing Justification

### Pending Expedited Reports – Volume Overview

This section describes the Pending Expedited Reports – Volume Overview report.

This report displays an overview of the volume of pending expedited reports by user group. This report can be used to compare the current, real-time workloads of the user groups that are submitting expedited reports. This indicates where immediate action could be taken to balance the workload among the groups, if necessary.

#### Audience

Workflow Manager

Team Leader

#### Report Type

- Group By Table

- 2-D Bar Graph

#### Location

- Expedited Report Management dashboard > Expedited Submission Volume Management page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

Pending Expedited Reports – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Pending Expedited Reports – Volume Overview report:

Table A-48 Pending Expedited Reports – Volume Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Cases | Follow-Up ID | Pending Cases.Follow-up ID
Pending Cases | Follow-Up Type | Pending Cases.Follow-up Type
Pending Cases | Case Processing Site | Pending Cases.Case Processing Site
Pending Cases | Case Type | Pending Cases.Case Type
Pending Cases | Study ID | Pending Cases.Study ID
Pending Cases | Case Seriousness | Pending Cases.Case Seriousness
Pending Cases | Case Listedness | Pending Cases.Case Listedness
Pending Cases | Case Causality | Pending Cases.Case Causality
Pending Cases | Case Outcome | Pending Cases.Case Outcome
Pending Cases | SUSAR | Pending Cases.SUSAR
Pending Cases | Lock Due Soon Date | Pending Cases.Lock Due Soon Date
Pending Cases | Lock Due Date | Pending Cases.Lock Due Date
User.Pending Cases - Assigned User | Assigned User ID | User.Pending Cases - Assigned Cases.Assigned User ID
Pending Cases | User with Case Open ID | Pending Cases.User with Case Open ID
Pending Cases | State Name | Pending Cases.State Name
UserGroup.Pending Cases - Routing User Group | Routing User Group | UserGroup.Pending Cases - Routing User Group.Routing User Group
Pending Cases | Routing Timestamp | Pending Cases.Routing Timestamp
Pending Cases | Routing Justification | Pending Cases.Routing Justification

### Pending Expedited Reports – Line Listing

This section describes the Pending Expedited Reports – Line Listing report.

This report lists the pending expedited reports by Case ID, including data from key report fields.

This report can be used to drill down to the details of the pending expedited reports. This indicates which expedited reports can be reassigned, if workload balancing is necessary.

#### Audience

Workflow Manager

Team Leader

#### Report Type

- Narrative Table

#### Location

- Expedited Report Management dashboard > Expedited Submission Volume Management page

- Expedited Report Management dashboard > Expedited Submission Compliance Management page

#### Dimensions

Enterprise.Enterprise ID

Expedited Submission Dimensions.Report Destination.Report Destination

Expedited Submission Dimensions.License.Product Name

Expedited Submission Dimensions.Report Destination.Report Destination Country

#### Supplementary Prompts

None

#### Reports Referenced

None

#### Reports Referencing This Report

Pending Expedited Reports – Volume Overview

Pending Expedited Reports – Submission Compliance Overview

Pending Expedited Reports – Submission Compliance In Days

#### Column Descriptions

The following table describes the columns in the Pending Expedited Reports – Line Listing report:

Table A-49 Pending Expedited Reports – Line Listing

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Reports | Report ID | Pending Reports.Report ID
Pending Reports | Regulatory Report Type | Pending Reports.Regulatory Report Type
Pending Reports | Report Assigned User Group | Pending Reports.Report Assigned User Group
Pending Reports | Report Due Date | Pending Reports.Report Due Date
Report Destination | Report Destination | Expedited Submission Dimensions.Report Destination.Report Destination
Pending Reports | Foreign / Domestic | Pending Reports.Foreign / Domestic
Pending Reports | Report 7/15 Timeframe | Pending Reports.Report 7/15 Timeframe
Pending Reports | Report Initial / Follow-Up ID | Pending Reports.Report Initial / Follow-Up ID
Report Destination | Report Destination Country | Expedited Submission Dimensions.Report Destination.Report Destination Country
License | Product Name | Expedited Submission Dimensions.License.Product Name
License | License ID | Expedited Submission Dimensions.License.License ID
Case | Clock Start Date | Case.Clock Start Date
Pending Reports | Report Generation Timestamp | Pending Reports.Report Generation Timestamp
Pending Reports | Report Assigned User | Pending Reports.Report Assigned User
Pending Reports | Report Downgrade Indicator | Pending Reports.Report Downgrade Indicator
Pending Reports | # Days Report Late | Pending Reports.# Days Report Late
Pending Reports | # Days Report Open | Pending Reports.# Days Report Open
Case | Case Workflow State | Case.State Name

### Pending Expedited Reports – Submission Compliance Overview

This section describes the Pending Expedited Reports – Submission Compliance Overview report.

This report displays an overview of the submission compliance of pending expedited reports by user group.

This report can be used to compare the current, real-time submission compliance of the user groups that are processing expedited reports. This indicates where immediate action could be taken to balance the workload among the groups, if necessary.

#### Audience

Workflow Manager

Team Leader

#### Report Type

- Group By Table

- 2-D Bar Graph

#### Location

- Expedited Report Management dashboard > Expedited Submission Compliance Management page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

Pending Expedited Reports – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Pending Expedited Reports – Submission Compliance Overview report:

Table A-50 Pending Expedited Reports – Submission Compliance Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Cases | Follow-Up ID | Pending Cases.Follow-up ID
Pending Cases | Follow-Up Type | Pending Cases.Follow-up Type
Pending Cases | Case Processing Site | Pending Cases.Case Processing Site
Pending Cases | Case Type | Pending Cases.Case Type
Pending Cases | Study ID | Pending Cases.Study ID
Pending Cases | Case Seriousness | Pending Cases.Case Seriousness
Pending Cases | Case Listedness | Pending Cases.Case Listedness
Pending Cases | Case Causality | Pending Cases.Case Causality
Pending Cases | Case Outcome | Pending Cases.Case Outcome
Pending Cases | SUSAR | Pending Cases.SUSAR
Pending Cases | Lock Due Soon Date | Pending Cases.Lock Due Soon Date
Pending Cases | Lock Due Date | Pending Cases.Lock Due Date
User.Pending Cases - Assigned User | Assigned User ID | User.Pending Cases - Assigned Cases.Assigned User ID
Pending Cases | User with Case Open ID | Pending Cases.User with Case Open ID
Pending Cases | State Name | Pending Cases.State Name
UserGroup.Pending Cases - Routing User Group | Routing User Group | UserGroup.Pending Cases - Routing User Group.Routing User Group
Pending Cases | Routing Timestamp | Pending Cases.Routing Timestamp
Pending Cases | Routing Justification | Pending Cases.Routing Justification

### Pending Expedited Reports – Submission Compliance In Days

This section describes the Pending Expedited Reports – Submission Compliance In Days report.

This report displays an overview of the submission compliance of pending expedited reports by number of days until submission is due and number of days that submission is overdue.

This report can be used to compare the volumes of expedited reports due on each day. This indicates where to focus resources, in order to submit expedited reports on time.

#### Audience

Workflow Manager

Team Leader

#### Report Type

- Group By Table

- 2-D Bar Graph

#### Location

- Expedited Report Management dashboard > Expedited Submission Compliance Management page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

Pending Expedited Reports – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Pending Expedited Reports – Submission Compliance In Days report:

Table A-51 Pending Expedited Reports – Submission Compliance In Days

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Cases | Follow-Up ID | Pending Cases.Follow-up ID
Pending Cases | Follow-Up Type | Pending Cases.Follow-up Type
Pending Cases | Case Processing Site | Pending Cases.Case Processing Site
Pending Cases | Case Type | Pending Cases.Case Type
Pending Cases | Study ID | Pending Cases.Study ID
Pending Cases | Case Seriousness | Pending Cases.Case Seriousness
Pending Cases | Case Listedness | Pending Cases.Case Listedness
Pending Cases | Case Causality | Pending Cases.Case Causality
Pending Cases | Case Outcome | Pending Cases.Case Outcome
Pending Cases | SUSAR | Pending Cases.SUSAR
Pending Cases | Lock Due Soon Date | Pending Cases.Lock Due Soon Date
Pending Cases | Lock Due Date | Pending Cases.Lock Due Date
User.Pending Cases - Assigned User | Assigned User ID | User.Pending Cases - Assigned Cases.Assigned User ID
Pending Cases | User with Case Open ID | Pending Cases.User with Case Open ID
Pending Cases | State Name | Pending Cases.State Name
UserGroup.Pending Cases - Routing User Group | Routing User Group | UserGroup.Pending Cases - Routing User Group.Routing User Group
Pending Cases | Routing Timestamp | Pending Cases.Routing Timestamp
Pending Cases | Routing Justification | Pending Cases.Routing Justification

### Failed/Pending ACK Expedited Reports – Volume Overview

This section describes the Failed/Pending ACK Expedited Reports – Volume Overview report.

This report displays an overview of the volume of E2B reports that may have been submitted but have received an ACK with a 'Failed' status, or for which the ACK is still pending. Even though E2B reports these have been submitted, they are not considered completed till they receive a successful ACK.

This report can be used to keep track of E2B reports that are submitted but not yet completed, perhaps due to technical or content issues. This indicates where immediate action could be taken to fix such issues, if necessary.

#### Audience

Workflow Manager

Team Leader

#### Report Type

- Group By Table

- 2-D Bar Graph

#### Location

- Expedited Report Management dashboard > Expedited Failed/Pending ACK Volume Management page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

Completed Expedited Reports – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Failed/Pending ACK Expedited Reports – Volume Overview report:

Table A-52 Failed/Pending ACK Expedited Reports – Volume Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Cases | Follow-Up ID | Pending Cases.Follow-up ID
Pending Cases | Follow-Up Type | Pending Cases.Follow-up Type
Pending Cases | Case Processing Site | Pending Cases.Case Processing Site
Pending Cases | Case Type | Pending Cases.Case Type
Pending Cases | Study ID | Pending Cases.Study ID
Pending Cases | Case Seriousness | Pending Cases.Case Seriousness
Pending Cases | Case Listedness | Pending Cases.Case Listedness
Pending Cases | Case Causality | Pending Cases.Case Causality
Pending Cases | Case Outcome | Pending Cases.Case Outcome
Pending Cases | SUSAR | Pending Cases.SUSAR
Pending Cases | Lock Due Soon Date | Pending Cases.Lock Due Soon Date
Pending Cases | Lock Due Date | Pending Cases.Lock Due Date
User.Pending Cases - Assigned User | Assigned User ID | User.Pending Cases - Assigned Cases.Assigned User ID
Pending Cases | User with Case Open ID | Pending Cases.User with Case Open ID
Pending Cases | State Name | Pending Cases.State Name
UserGroup.Pending Cases - Routing User Group | Routing User Group | UserGroup.Pending Cases - Routing User Group.Routing User Group
Pending Cases | Routing Timestamp | Pending Cases.Routing Timestamp
Pending Cases | Routing Justification | Pending Cases.Routing Justification

### Failed/Pending ACK Expedited Reports – Volume Trend

This section describes the Failed/Pending ACK Expedited Reports – Volume Trend report.

This report displays the trend over time of the volume of E2B reports that may have been submitted but have received an ACK with a 'Failed' status, or for which the ACK is still pending.

This report can be used to indicate if the number of reports with failed ACKs is increasing, decreasing, or remaining constant over time.

#### Audience

Workflow Manager

Team Leader

#### Report Type

- Group By Pivot

- 2-D Line Graph

#### Location

- Expedited Report Management dashboard > Expedited Failed/Pending ACK Volume Management page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

Completed Expedited Reports – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Failed/Pending ACK Expedited Reports – Volume Trend report:

Table A-53 Failed/Pending ACK Expedited Reports – Volume Trend

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Cases | Follow-Up ID | Pending Cases.Follow-up ID
Pending Cases | Follow-Up Type | Pending Cases.Follow-up Type
Pending Cases | Case Processing Site | Pending Cases.Case Processing Site
Pending Cases | Case Type | Pending Cases.Case Type
Pending Cases | Study ID | Pending Cases.Study ID
Pending Cases | Case Seriousness | Pending Cases.Case Seriousness
Pending Cases | Case Listedness | Pending Cases.Case Listedness
Pending Cases | Case Causality | Pending Cases.Case Causality
Pending Cases | Case Outcome | Pending Cases.Case Outcome
Pending Cases | SUSAR | Pending Cases.SUSAR
Pending Cases | Lock Due Soon Date | Pending Cases.Lock Due Soon Date
Pending Cases | Lock Due Date | Pending Cases.Lock Due Date
User.Pending Cases - Assigned User | Assigned User ID | User.Pending Cases - Assigned Cases.Assigned User ID
Pending Cases | User with Case Open ID | Pending Cases.User with Case Open ID
Pending Cases | State Name | Pending Cases.State Name
UserGroup.Pending Cases - Routing User Group | Routing User Group | UserGroup.Pending Cases - Routing User Group.Routing User Group
Pending Cases | Routing Timestamp | Pending Cases.Routing Timestamp
Pending Cases | Routing Justification | Pending Cases.Routing Justification

### Duration Case Modified Per Version and Case – Statistical Overview

This section describes the Duration Case Modified Per Version and Case - Statistical Overview report.

This report displays an overview of statistics on the durations cases were modified, meaning opened in edit mode and then saved. These statistics are shown at the case and case version level.

This report can be used to view the average, minimum, and maximum durations cases were modified per case, and case version.

#### Audience

Executive Manager

Team Leader

#### Report Type

- Table

#### Location

- Case Work History dashboard > Case Modified History page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

None

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Duration Case Modified Per Version and Case - Statistical Overview report:

Table A-54 Duration Case Modified Per Version and Case - Statistical Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Cases | Follow-Up ID | Pending Cases.Follow-up ID
Pending Cases | Follow-Up Type | Pending Cases.Follow-up Type
Pending Cases | Case Processing Site | Pending Cases.Case Processing Site
Pending Cases | Case Type | Pending Cases.Case Type
Pending Cases | Study ID | Pending Cases.Study ID
Pending Cases | Case Seriousness | Pending Cases.Case Seriousness
Pending Cases | Case Listedness | Pending Cases.Case Listedness
Pending Cases | Case Causality | Pending Cases.Case Causality
Pending Cases | Case Outcome | Pending Cases.Case Outcome
Pending Cases | SUSAR | Pending Cases.SUSAR
Pending Cases | Lock Due Soon Date | Pending Cases.Lock Due Soon Date
Pending Cases | Lock Due Date | Pending Cases.Lock Due Date
User.Pending Cases - Assigned User | Assigned User ID | User.Pending Cases - Assigned Cases.Assigned User ID
Pending Cases | User with Case Open ID | Pending Cases.User with Case Open ID
Pending Cases | State Name | Pending Cases.State Name
UserGroup.Pending Cases - Routing User Group | Routing User Group | UserGroup.Pending Cases - Routing User Group.Routing User Group
Pending Cases | Routing Timestamp | Pending Cases.Routing Timestamp
Pending Cases | Routing Justification | Pending Cases.Routing Justification

### Duration Case Modified Per State – Statistical Overview

This section describes the Duration Case Modified Per State - Statistical Overview report.

This report displays an overview of statistics on the durations cases were modified, meaning opened in edit mode and then saved. These statistics are shown at the workflow state level.

This report can be used to view the average, minimum, and maximum durations cases were modified per workflow state.

#### Audience

Executive Manager

Team Leader

#### Report Type

- Table

- 2-D Bar Graph

#### Location

- Case Work History dashboard > Case Modified History page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

Completed Workflow States – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Duration Case Modified Per State - Statistical Overview report:

Table A-55 Duration Case Modified Per State - Statistical Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Cases | Follow-Up ID | Pending Cases.Follow-up ID
Pending Cases | Follow-Up Type | Pending Cases.Follow-up Type
Pending Cases | Case Processing Site | Pending Cases.Case Processing Site
Pending Cases | Case Type | Pending Cases.Case Type
Pending Cases | Study ID | Pending Cases.Study ID
Pending Cases | Case Seriousness | Pending Cases.Case Seriousness
Pending Cases | Case Listedness | Pending Cases.Case Listedness
Pending Cases | Case Causality | Pending Cases.Case Causality
Pending Cases | Case Outcome | Pending Cases.Case Outcome
Pending Cases | SUSAR | Pending Cases.SUSAR
Pending Cases | Lock Due Soon Date | Pending Cases.Lock Due Soon Date
Pending Cases | Lock Due Date | Pending Cases.Lock Due Date
User.Pending Cases - Assigned User | Assigned User ID | User.Pending Cases - Assigned Cases.Assigned User ID
Pending Cases | User with Case Open ID | Pending Cases.User with Case Open ID
Pending Cases | State Name | Pending Cases.State Name
UserGroup.Pending Cases - Routing User Group | Routing User Group | UserGroup.Pending Cases - Routing User Group.Routing User Group
Pending Cases | Routing Timestamp | Pending Cases.Routing Timestamp
Pending Cases | Routing Justification | Pending Cases.Routing Justification

### Duration Case Modified Per User/State – Statistical Overview

This section describes the Duration Case Modified Per User/State - Statistical Overview report.

This report displays an overview of statistics on the durations cases were modified, meaning opened in edit mode and then saved. These statistics are shown at the user per workflow state level.

This report can be used to view the average, minimum, and maximum durations cases were modified per workflow state.

#### Audience

Executive Manager

Team Leader

#### Report Type

- Group By Pivot

- 2-D Line Graph

#### Location

- Case Work History dashboard > Case Modified History page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

Completed Workflow States – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Duration Case Modified Per User/State - Statistical Overview report:

Table A-56 Duration Case Modified Per User/State - Statistical Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Cases | Follow-Up ID | Pending Cases.Follow-up ID
Pending Cases | Follow-Up Type | Pending Cases.Follow-up Type
Pending Cases | Case Processing Site | Pending Cases.Case Processing Site
Pending Cases | Case Type | Pending Cases.Case Type
Pending Cases | Study ID | Pending Cases.Study ID
Pending Cases | Case Seriousness | Pending Cases.Case Seriousness
Pending Cases | Case Listedness | Pending Cases.Case Listedness
Pending Cases | Case Causality | Pending Cases.Case Causality
Pending Cases | Case Outcome | Pending Cases.Case Outcome
Pending Cases | SUSAR | Pending Cases.SUSAR
Pending Cases | Lock Due Soon Date | Pending Cases.Lock Due Soon Date
Pending Cases | Lock Due Date | Pending Cases.Lock Due Date
User.Pending Cases - Assigned User | Assigned User ID | User.Pending Cases - Assigned Cases.Assigned User ID
Pending Cases | User with Case Open ID | Pending Cases.User with Case Open ID
Pending Cases | State Name | Pending Cases.State Name
UserGroup.Pending Cases - Routing User Group | Routing User Group | UserGroup.Pending Cases - Routing User Group.Routing User Group
Pending Cases | Routing Timestamp | Pending Cases.Routing Timestamp
Pending Cases | Routing Justification | Pending Cases.Routing Justification

### Completed Case Version Routing – Line Listing

This section describes the Completed Case Version Routing – Line Listing report.

This report lists the cases that are assigned to other users in the group(s) to which the viewing user belongs.

#### Audience

Drug Safety Data Entry Personnel

Drug Safety Medical Assessment Physician

Drug Safety Quality Reviewer

Drug Safety and Surveillance Specialist

#### Report Type

- Narrative Table

#### Location

- Case Work History dashboard > Case Modified History page

- Case Work History dashboard > Case Unmodified History page

- Case Work History dashboard > Case Read History page

- Case Work History dashboard > Case Idle History page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

None

#### Reports Referencing This Report

My Pending Cases – Overview

#### Column Descriptions

The following table describes the columns in the Completed Case Version Routing – Line Listing report:

Table A-57 Completed Case Version Routing – Line Listing

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Cases | Follow-Up ID | Pending Cases.Follow-up ID
Pending Cases | Follow-Up Type | Pending Cases.Follow-up Type
Pending Cases | Case Processing Site | Pending Cases.Case Processing Site
Pending Cases | Case Type | Pending Cases.Case Type
Pending Cases | Study ID | Pending Cases.Study ID
Pending Cases | Case Seriousness | Pending Cases.Case Seriousness
Pending Cases | Case Listedness | Pending Cases.Case Listedness
Pending Cases | Case Causality | Pending Cases.Case Causality
Pending Cases | Case Outcome | Pending Cases.Case Outcome
Pending Cases | SUSAR | Pending Cases.SUSAR
Pending Cases | Lock Due Soon Date | Pending Cases.Lock Due Soon Date
Pending Cases | Lock Due Date | Pending Cases.Lock Due Date
User.Pending Cases - Assigned User | Assigned User ID | User.Pending Cases - Assigned Cases.Assigned User ID
Pending Cases | User with Case Open ID | Pending Cases.User with Case Open ID
Pending Cases | State Name | Pending Cases.State Name
UserGroup.Pending Cases - Routing User Group | Routing User Group | UserGroup.Pending Cases - Routing User Group.Routing User Group
Pending Cases | Routing Timestamp | Pending Cases.Routing Timestamp
Pending Cases | Routing Justification | Pending Cases.Routing Justification

### Duration Case Unmodified Per Version and Case – Statistical Overview

This section describes the Duration Case Unmodified Per Version and Case - Statistical Overview report.

This report displays an overview of statistics on the durations cases were unmodified, meaning opened in edit mode but not saved. These statistics are shown at the case and case version level.

This report can be used to view the average, minimum and maximum durations cases were unmodified per case and case version.

#### Audience

Executive Manager

Team Leader

#### Report Type

- Group By Table

#### Location

- Case Work History dashboard > Case Unmodified History page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

None

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Duration Case Unmodified Per Version and Case - Statistical Overview report:

Table A-58 Duration Case Unmodified Per Version and Case - Statistical Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Cases | Follow-Up ID | Pending Cases.Follow-up ID
Pending Cases | Follow-Up Type | Pending Cases.Follow-up Type
Pending Cases | Case Processing Site | Pending Cases.Case Processing Site
Pending Cases | Case Type | Pending Cases.Case Type
Pending Cases | Study ID | Pending Cases.Study ID
Pending Cases | Case Seriousness | Pending Cases.Case Seriousness
Pending Cases | Case Listedness | Pending Cases.Case Listedness
Pending Cases | Case Causality | Pending Cases.Case Causality
Pending Cases | Case Outcome | Pending Cases.Case Outcome
Pending Cases | SUSAR | Pending Cases.SUSAR
Pending Cases | Lock Due Soon Date | Pending Cases.Lock Due Soon Date
Pending Cases | Lock Due Date | Pending Cases.Lock Due Date
User.Pending Cases - Assigned User | Assigned User ID | User.Pending Cases - Assigned Cases.Assigned User ID
Pending Cases | User with Case Open ID | Pending Cases.User with Case Open ID
Pending Cases | State Name | Pending Cases.State Name
UserGroup.Pending Cases - Routing User Group | Routing User Group | UserGroup.Pending Cases - Routing User Group.Routing User Group
Pending Cases | Routing Timestamp | Pending Cases.Routing Timestamp
Pending Cases | Routing Justification | Pending Cases.Routing Justification

### Duration Case Unmodified Per State – Statistical Overview

This section describes the Duration Case Unmodified Per State - Statistical Overview report.

This report displays an overview of statistics on the durations cases were unmodified, meaning opened in edit mode but not saved. These statistics are shown at the workflow state level.

This report can be used to view the average, minimum, and maximum durations cases were unmodified per workflow state.

#### Audience

Executive Manager

Team Leader

#### Report Type

- Table

- 2-D Bar Graph

#### Location

- Case Work History dashboard > Case Unmodified History page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

Completed Workflow States – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Duration Case Unmodified Per State - Statistical Overview report:

Table A-59 Duration Case Unmodified Per State - Statistical Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Cases | Follow-Up ID | Pending Cases.Follow-up ID
Pending Cases | Follow-Up Type | Pending Cases.Follow-up Type
Pending Cases | Case Processing Site | Pending Cases.Case Processing Site
Pending Cases | Case Type | Pending Cases.Case Type
Pending Cases | Study ID | Pending Cases.Study ID
Pending Cases | Case Seriousness | Pending Cases.Case Seriousness
Pending Cases | Case Listedness | Pending Cases.Case Listedness
Pending Cases | Case Causality | Pending Cases.Case Causality
Pending Cases | Case Outcome | Pending Cases.Case Outcome
Pending Cases | SUSAR | Pending Cases.SUSAR
Pending Cases | Lock Due Soon Date | Pending Cases.Lock Due Soon Date
Pending Cases | Lock Due Date | Pending Cases.Lock Due Date
User.Pending Cases - Assigned User | Assigned User ID | User.Pending Cases - Assigned Cases.Assigned User ID
Pending Cases | User with Case Open ID | Pending Cases.User with Case Open ID
Pending Cases | State Name | Pending Cases.State Name
UserGroup.Pending Cases - Routing User Group | Routing User Group | UserGroup.Pending Cases - Routing User Group.Routing User Group
Pending Cases | Routing Timestamp | Pending Cases.Routing Timestamp
Pending Cases | Routing Justification | Pending Cases.Routing Justification

### Duration Case Unmodified Per User/State – Statistical Overview

This section describes the Duration Case Unmodified Per User/State - Statistical Overview report.

This report displays an overview of statistics on the durations cases were unmodified, meaning opened in edit mode but not saved. These statistics are shown at the user per workflow state level.

This report can be used to view the average duration cases were unmodified per user per workflow state.

#### Audience

Executive Manager

Team Leader

#### Report Type

- Group By Pivot

- 2-D Line Graph

#### Location

- Case Work History dashboard > Case Unmodified History page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

Completed Workflow States – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Duration Case Unmodified Per User/State - Statistical Overview report:

Table A-60 Duration Case Unmodified Per User/State - Statistical Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Cases | Follow-Up ID | Pending Cases.Follow-up ID
Pending Cases | Follow-Up Type | Pending Cases.Follow-up Type
Pending Cases | Case Processing Site | Pending Cases.Case Processing Site
Pending Cases | Case Type | Pending Cases.Case Type
Pending Cases | Study ID | Pending Cases.Study ID
Pending Cases | Case Seriousness | Pending Cases.Case Seriousness
Pending Cases | Case Listedness | Pending Cases.Case Listedness
Pending Cases | Case Causality | Pending Cases.Case Causality
Pending Cases | Case Outcome | Pending Cases.Case Outcome
Pending Cases | SUSAR | Pending Cases.SUSAR
Pending Cases | Lock Due Soon Date | Pending Cases.Lock Due Soon Date
Pending Cases | Lock Due Date | Pending Cases.Lock Due Date
User.Pending Cases - Assigned User | Assigned User ID | User.Pending Cases - Assigned Cases.Assigned User ID
Pending Cases | User with Case Open ID | Pending Cases.User with Case Open ID
Pending Cases | State Name | Pending Cases.State Name
UserGroup.Pending Cases - Routing User Group | Routing User Group | UserGroup.Pending Cases - Routing User Group.Routing User Group
Pending Cases | Routing Timestamp | Pending Cases.Routing Timestamp
Pending Cases | Routing Justification | Pending Cases.Routing Justification

### Duration Case Read Per Version and Case – Statistical Overview

This section describes the Duration Case Read Per Version and Case - Statistical Overview report.

This report displays an overview of statistics on the durations cases were read, meaning opened in read-only mode. These statistics are shown at the case and case version level.

This report can be used to view the average, minimum and maximum durations cases were read per case and case version.

#### Audience

Executive Manager

Team Leader

#### Report Type

- Table

#### Location

- Case Work History dashboard > Case Read History page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

None

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Duration Case Read Per Version and Case - Statistical Overview report:

Table A-61 Duration Case Read Per Version and Case - Statistical Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Cases | Follow-Up ID | Pending Cases.Follow-up ID
Pending Cases | Follow-Up Type | Pending Cases.Follow-up Type
Pending Cases | Case Processing Site | Pending Cases.Case Processing Site
Pending Cases | Case Type | Pending Cases.Case Type
Pending Cases | Study ID | Pending Cases.Study ID
Pending Cases | Case Seriousness | Pending Cases.Case Seriousness
Pending Cases | Case Listedness | Pending Cases.Case Listedness
Pending Cases | Case Causality | Pending Cases.Case Causality
Pending Cases | Case Outcome | Pending Cases.Case Outcome
Pending Cases | SUSAR | Pending Cases.SUSAR
Pending Cases | Lock Due Soon Date | Pending Cases.Lock Due Soon Date
Pending Cases | Lock Due Date | Pending Cases.Lock Due Date
User.Pending Cases - Assigned User | Assigned User ID | User.Pending Cases - Assigned Cases.Assigned User ID
Pending Cases | User with Case Open ID | Pending Cases.User with Case Open ID
Pending Cases | State Name | Pending Cases.State Name
UserGroup.Pending Cases - Routing User Group | Routing User Group | UserGroup.Pending Cases - Routing User Group.Routing User Group
Pending Cases | Routing Timestamp | Pending Cases.Routing Timestamp
Pending Cases | Routing Justification | Pending Cases.Routing Justification

### Duration Case Read Per State – Statistical Overview

This section describes the Duration Case Read Per State - Statistical Overview report.

This report displays an overview of statistics on the durations cases were read, meaning opened in read-only mode. These statistics are shown at the workflow state level.

This report can be used to view the average, minimum and maximum durations cases were read per workflow state.

#### Audience

Executive Manager

Team Leader

#### Report Type

- Table

- 2-D Bar Graph

#### Location

- Case Work History dashboard > Case Read History page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

Completed Workflow States – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Duration Case Read Per State - Statistical Overview report:

Table A-62 Duration Case Read Per State - Statistical Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Cases | Follow-Up ID | Pending Cases.Follow-up ID
Pending Cases | Follow-Up Type | Pending Cases.Follow-up Type
Pending Cases | Case Processing Site | Pending Cases.Case Processing Site
Pending Cases | Case Type | Pending Cases.Case Type
Pending Cases | Study ID | Pending Cases.Study ID
Pending Cases | Case Seriousness | Pending Cases.Case Seriousness
Pending Cases | Case Listedness | Pending Cases.Case Listedness
Pending Cases | Case Causality | Pending Cases.Case Causality
Pending Cases | Case Outcome | Pending Cases.Case Outcome
Pending Cases | SUSAR | Pending Cases.SUSAR
Pending Cases | Lock Due Soon Date | Pending Cases.Lock Due Soon Date
Pending Cases | Lock Due Date | Pending Cases.Lock Due Date
User.Pending Cases - Assigned User | Assigned User ID | User.Pending Cases - Assigned Cases.Assigned User ID
Pending Cases | User with Case Open ID | Pending Cases.User with Case Open ID
Pending Cases | State Name | Pending Cases.State Name
UserGroup.Pending Cases - Routing User Group | Routing User Group | UserGroup.Pending Cases - Routing User Group.Routing User Group
Pending Cases | Routing Timestamp | Pending Cases.Routing Timestamp
Pending Cases | Routing Justification | Pending Cases.Routing Justification

### Duration Case Read Per User/State – Statistical Overview

This section describes the Duration Case Read Per User/State - Statistical Overview report.

This report displays an overview of statistics on the durations cases were read, meaning opened in read-only mode. These statistics are shown at the user per workflow state level.

This report can be used to view the average duration cases were read per user per workflow state.

#### Audience

Executive Manager

Team Leader

#### Report Type

- Group By Pivot

- 2-D Line Graph

#### Location

- Case Work History dashboard > Case Read History page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

Completed Workflow States – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Duration Case Read Per User/State - Statistical Overview report:

Table A-63 Duration Case Read Per User/State - Statistical Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Cases | Follow-Up ID | Pending Cases.Follow-up ID
Pending Cases | Follow-Up Type | Pending Cases.Follow-up Type
Pending Cases | Case Processing Site | Pending Cases.Case Processing Site
Pending Cases | Case Type | Pending Cases.Case Type
Pending Cases | Study ID | Pending Cases.Study ID
Pending Cases | Case Seriousness | Pending Cases.Case Seriousness
Pending Cases | Case Listedness | Pending Cases.Case Listedness
Pending Cases | Case Causality | Pending Cases.Case Causality
Pending Cases | Case Outcome | Pending Cases.Case Outcome
Pending Cases | SUSAR | Pending Cases.SUSAR
Pending Cases | Lock Due Soon Date | Pending Cases.Lock Due Soon Date
Pending Cases | Lock Due Date | Pending Cases.Lock Due Date
User.Pending Cases - Assigned User | Assigned User ID | User.Pending Cases - Assigned Cases.Assigned User ID
Pending Cases | User with Case Open ID | Pending Cases.User with Case Open ID
Pending Cases | State Name | Pending Cases.State Name
UserGroup.Pending Cases - Routing User Group | Routing User Group | UserGroup.Pending Cases - Routing User Group.Routing User Group
Pending Cases | Routing Timestamp | Pending Cases.Routing Timestamp
Pending Cases | Routing Justification | Pending Cases.Routing Justification

### Duration Case Idle – Statistical Overview

This section describes the Duration Case Idle - Statistical Overview report.

This report displays an overview of statistics on the durations cases were idle, meaning the time between a workflow state routing and the first time the case is opened after the routing. These statistics are shown at the case, case version and case routing level.

This report can be used to view the minimum and maximum durations cases were idle, and the average idle duration per case, case version and case routing.

#### Audience

Executive Manager

Team Leader

#### Report Type

- Table

#### Location

- Case Work History dashboard > Case Idle History page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

None

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Duration Case Idle - Statistical Overview report:

Table A-64 Duration Case Idle - Statistical Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Cases | Follow-Up ID | Pending Cases.Follow-up ID
Pending Cases | Follow-Up Type | Pending Cases.Follow-up Type
Pending Cases | Case Processing Site | Pending Cases.Case Processing Site
Pending Cases | Case Type | Pending Cases.Case Type
Pending Cases | Study ID | Pending Cases.Study ID
Pending Cases | Case Seriousness | Pending Cases.Case Seriousness
Pending Cases | Case Listedness | Pending Cases.Case Listedness
Pending Cases | Case Causality | Pending Cases.Case Causality
Pending Cases | Case Outcome | Pending Cases.Case Outcome
Pending Cases | SUSAR | Pending Cases.SUSAR
Pending Cases | Lock Due Soon Date | Pending Cases.Lock Due Soon Date
Pending Cases | Lock Due Date | Pending Cases.Lock Due Date
User.Pending Cases - Assigned User | Assigned User ID | User.Pending Cases - Assigned Cases.Assigned User ID
Pending Cases | User with Case Open ID | Pending Cases.User with Case Open ID
Pending Cases | State Name | Pending Cases.State Name
UserGroup.Pending Cases - Routing User Group | Routing User Group | UserGroup.Pending Cases - Routing User Group.Routing User Group
Pending Cases | Routing Timestamp | Pending Cases.Routing Timestamp
Pending Cases | Routing Justification | Pending Cases.Routing Justification

### Duration Case Idle Per State – Statistical Overview

This section describes the Duration Case Idle Per State - Statistical Overview report.

This report displays an overview of statistics on the durations cases were idle, meaning the time between a workflow state routing and the first time the case is opened after the routing. These statistics are shown at the workflow state level.

This report can be used to view the average, minimum and maximum durations cases were idle per workflow state.

#### Audience

Executive Manager

Team Leader

#### Report Type

- Table

- 2-D Bar Graph

#### Location

- Case Work History dashboard > Case Idle History page

#### Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

#### Supplementary Prompts

None

#### Reports Referenced

Completed Case Version Routing – Line Listing

#### Reports Referencing This Report

None

#### Column Descriptions

The following table describes the columns in the Duration Case Idle Per State - Statistical Overview report:

Table A-65 Duration Case Idle Per State - Statistical Overview

Table Heading | Column Heading | Measure
--- | --- | ---
Enterprise | Enterprise ID | Enterprise.Enterprise ID
Case | Case ID | Case.Case ID
Pending Cases | Follow-Up ID | Pending Cases.Follow-up ID
Pending Cases | Follow-Up Type | Pending Cases.Follow-up Type
Pending Cases | Case Processing Site | Pending Cases.Case Processing Site
Pending Cases | Case Type | Pending Cases.Case Type
Pending Cases | Study ID | Pending Cases.Study ID
Pending Cases | Case Seriousness | Pending Cases.Case Seriousness
Pending Cases | Case Listedness | Pending Cases.Case Listedness
Pending Cases | Case Causality | Pending Cases.Case Causality
Pending Cases | Case Outcome | Pending Cases.Case Outcome
Pending Cases | SUSAR | Pending Cases.SUSAR
Pending Cases | Lock Due Soon Date | Pending Cases.Lock Due Soon Date
Pending Cases | Lock Due Date | Pending Cases.Lock Due Date
User.Pending Cases - Assigned User | Assigned User ID | User.Pending Cases - Assigned Cases.Assigned User ID
Pending Cases | User with Case Open ID | Pending Cases.User with Case Open ID
Pending Cases | State Name | Pending Cases.State Name
UserGroup.Pending Cases - Routing User Group | Routing User Group | UserGroup.Pending Cases - Routing User Group.Routing User Group
Pending Cases | Routing Timestamp | Pending Cases.Routing Timestamp
Pending Cases | Routing Justification | Pending Cases.Routing Justification