Workflow

How to Forward Work Items

What to do:

OK As a prerequisite for the following example you must have accepted a Work Item as described in the example Accept/Reject Work Items.
1. Work items must be accepted before they can be forwarded!
1. Click the Forward button on the Work item mask.
The Forward Work Item mask is opened.
2. In the Forward work item to... field click 1. and select a user you want to forward the work item to.
 

The reasons for forwarding the Work Item can be specified in the The reason for forwarding field.

1.

To confirm click OK .
The Work Item is transferred to the work list in the Inbox of the recipient.

  It is also possible to highlight the work item in the Inbox and click to forward a work item.
1.

To display this entry, you must log on under the name of the recipient and open the Inbox!

1. All processing of subsequent activities is delayed until the recipient accepts the Work Item and subsequently marks the Work Item as complete.