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Reports > Getting Started with Answers (Custom Reports) > About Subject Areas in Reports > Custom Objects and Accounts Reporting Subject Area

Custom Objects and Accounts Reporting Subject Area

This topic covers the following reporting subject areas:

• Custom Object 1 and Accounts
• Custom Object 2 and Accounts
• Custom Object 3 and Accounts

Availability

This subject area is available in all editions of Oracle CRM On Demand.

Business Purpose

These subject areas allow you to analyze the many-to-many relationship between accounts and Custom Objects 1, 2, and 3. The account subject area is replicated and added with the Custom Objects 1, 2, and 3 dimensions. Often companies redesign Custom Objects 1, 2, and 3 and want to report on these redesigned objects with accounts. Because this subject area represents the many-to-many relationship between accounts and Custom Objects 1, 2, and 3, the accounts that do not have an association with at least one instance of Custom Objects 1, 2, and 3 cannot be reported using these subject areas.

Relationship Type

Many-to-many

Dimensions

These subject areas have the following dimensions:

• Account
• Campaign
• Custom Object
• Date Created
• Owned By User
• Territory

Optimized Filtering Fields

This subject area has fields that are optimized for reducing the query time when they are used in filters. Optimized fields end with the words Code or UTC. For example, the Account dimension has an Account Type field. There is also an Account Type Code field, which is the optimized version of the Account Type field. Similarly, there is a Last Call Date UTC field, which is the optimized version of the Last Call Date field. Using the optimized field in the filter generates faster queries. This method is faster than using the standard field. For information on using optimized filtering fields, see Using Optimized Filtering Fields. The following dimensions in this subject area have optimized filtering fields:

• Account
• Campaign
• Custom Object 1
• Custom Object 2
• Custom Object 3

Metrics

The complete list of metrics for these subject areas is as follows:

• Account Metrics
  • Account Custom Metrics
    • Indexed Currency
    • Average (Avg) Indexed Currency
    • Indexed Number
    • Average (Avg) Indexed Number
  • Revenue
  • Revenue (000)
  • Average (Avg) Revenue
  • Closed Revenue
  • Closed Revenue (000)
  • Average (Avg) Closed Revenue
  • Average (Avg) Days to Close Opportunity (Definition: The number of days to close an opportunity divided by the number of wins.)
  • Number (#) of Accounts
  • Number (#) of Accounts with Opportunities
  • Number (#) of Contacts
  • Number (#) of Opportunities
  • Number (#) of Wins
  • Number (#) of Service Requests (SRs)
  • Number (#) of Cancelled SRs
  • Number (#) of Closed SRs
  • Number (#) of Open SRs
  • Number (#) of Pending SRs
  • Average (Avg) Open SR Age
  • Average (Avg) Days to Close SR

Usage Notes

The Account dimension includes a Book hierarchy, which enables you to analyze metrics and related attributes at any level.