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Administering Oracle CRM On Demand > User Management and Access Controls > User Management > Changing a User's User ID

Changing a User's User ID

You can change the user ID for a user.

The maximum number of characters that a user ID can contain is 50. A user ID cannot contain spaces or any of the following special characters:

• Asterisk (*)
• Backslash (\)
• Number sign (#)
• Question mark (?)
• Slash (/)
• Tilde (~)

Before you begin. To perform this procedure, your role must include the Manage Users and Access privilege. To allow users to change their email address or user ID, you must set up the Sign In and Password Control feature. For instructions, see Defining Your Company's Password Controls.

To change a user's User ID

1. In the upper right corner of any page, click the Admin global link.
2. In the User Management and Access Controls section, click the User Management and Access Controls link.
3. On the User Management and Access Controls page, click the User Management link.
4. On the User List page, click the Last Name link of the user.
5. On the User Detail page, click Edit.
6. On the User Edit page, edit the User ID field.
7. Save the record.

The user receives an email containing the new user ID. The user can sign in to Oracle CRM On Demand by using the new user ID and the user's existing password.