1.6. Known Issues

1.6.1. Templates Cannot be Imported for Hyper-V Desktop Providers on Oracle Linux Platforms (Bug ID 12307034)
1.6.2. On Oracle Linux Platforms the GDM Greeter is Visible Until the Kiosk Session is Initialized (Bug ID 12577080)
1.6.3. Certain Commands Do Not Work on Desktops with Intel HD Audio Adapters (Bug ID 13043495)
1.6.4. On Oracle Linux Platforms, the Update From Oracle VDI Release 3.3 to Release 3.3.1 Might Fail (Bug ID 13102417)
1.6.5. On Oracle Solaris Platforms, the Kiosk Session is Not Preserved When You Update From Oracle VDI Release 3.2.2 to Release 3.3.1 (Bug ID 13106177)
1.6.6. Hotdesking Re-Direct Does Not Work With Windows XP Professional and Windows RDP (Bug ID 13102493)

1.6.1. Templates Cannot be Imported for Hyper-V Desktop Providers on Oracle Linux Platforms (Bug ID 12307034)

For Oracle VDI on Oracle Linux platforms, the iscsi-initiator-utils package is a required package. This package is used to create the iSCSI initiator file /etc/iscsi/initiatorname.iscsi. If this file is missing, or it is empty, it results in a database entry with an empty value in a non-empty constrained field and this causes a NullPointerException when importing a template for Hyper-V desktop providers.

The workaround is as follows:

  1. Check that the iSCSI initiator file exists and that it is not empty.

    Use the cat command to check the contents of the file. The following is an example of a correctly configure file.

    # cat /etc/iscsi/initiatorname.iscsi
    InitiatorName=iqn.1994-05.com.redhat:bd25643d1f24
  2. Create the iSCSI initiator file.

    You can create the iSCSI initiator file by installing or re-installing the iscsi-initiator-utils package, or it can be generated on the command line.

    If you install the iscsi-initiator-utils package from a separately-provided .rpm file, do not use the --noscript option when you install it, as this prevents some required files from being installed. Install the package by running the following command as root:

    # rpm -ivh --nosignature iscsi-initiator-utils-<version>.rpm

    To generate the file on the command line, run the following command as root:

    # printf "InitiatorName=`iscsi-iname`\n"  > /etc/iscsi/initiatorname.iscsi
  3. Restart the iSCSI daemon.

    Run the following commands as root:

    # /etc/init.d/iscsi stop
    # /etc/init.d/iscsi start

1.6.2. On Oracle Linux Platforms the GDM Greeter is Visible Until the Kiosk Session is Initialized (Bug ID 12577080)

This behavior can be prevented by editing the Greeter key in the GDM configuration file.

  1. Edit file /etc/gdm/custom.conf file.

  2. Locate the [daemon] section and replace the Greeter key.

    Change the line:

    Greeter=/usr/libexec/gdmgreeter

    to:

    Greeter=/opt/SUNWkio/lib/gdm/kioskgreeter /usr/libexec/gdmgreeter

1.6.3. Certain Commands Do Not Work on Desktops with Intel HD Audio Adapters (Bug ID 13043495)

On desktops for which the audio adapter type is specified as Intel HD, the following commands do not work:

  • vda desktop-show

  • vda desktop-getprops

  • vda desktop-setprops

The workaround is to use Oracle VDI Manager instead.

1.6.4. On Oracle Linux Platforms, the Update From Oracle VDI Release 3.3 to Release 3.3.1 Might Fail (Bug ID 13102417)

On Oracle Linux platforms, the update from Oracle VDI Release 3.3 to Release 3.3.1 might fail in some circumstances, and this results in an unresponsive Sun Ray Software service and user interface.

The workaround is as follows:

  1. Stop Cacao on all hosts in the Oracle VDI Center.

    Run the following command as root:

    # /opt/sun/cacao2/bin/cacaoadm stop -f -i vda
  2. Follow the steps for updating to Oracle VDI release 3.3.1.

    See Section 3.8, “Updating Oracle VDI to Release 3.3.1” for details.

  3. Check that the Sun Ray Software service and user interface is available.

    If they are not available, run the following command as root on each host in the Oracle VDI Center:

    # /opt/SUNWut/sbin/utrestart

1.6.5. On Oracle Solaris Platforms, the Kiosk Session is Not Preserved When You Update From Oracle VDI Release 3.2.2 to Release 3.3.1 (Bug ID 13106177)

On Oracle Solaris platforms, the existing Sun Ray Authentication Manager configuration (utpolicy) is not preserved when you update from Oracle VDI Release 3.2.2 to Release 3.3.1. As a result, the Kiosk session is no longer enabled and users cannot log in to Oracle VDI.

The workaround is as follows:

  1. Before you update, make a note of your existing Sun Ray Authentication Manager configuration.

    To check your existing configuration, run the following command as root:

    # /opt/SUNWut/sbin/utpolicy
  2. After the update, verify the configuration.

    Run the following command as root:

    # /opt/SUNWut/sbin/utpolicy

    If the configuration is not correct, run the following command as root to correct it:

      # /opt/SUNWut/sbin/utpolicy <policy>
    

    For example:

     # /opt/SUNWut/sbin/utpolicy -a -g -m -z both -k both -u both

    Alternatively, log in to the Sun Ray Admin tool and go to the Advanced tab and correct the System Policy setting.

1.6.6. Hotdesking Re-Direct Does Not Work With Windows XP Professional and Windows RDP (Bug ID 13102493)

For Windows XP Professional virtual desktops, the hotdesking re-direct to the original VDI Center does not work if Windows RDP (MS-RDP) is selected as the desktop protocol for the pool.

The workaround is to use Oracle VDI RDP (VRDP) instead.