1.4. Known Issues
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## 1.4. Known Issues

This section describes the known issues for this release of Oracle Virtual Desktop Client.

#### 13480110 – Side Bar Button Status is Not Updated When Connected to a Server

Problem: Disabling the side bar button when you are connected to a server has no effect. The side bar button remains in the current state.

The issue is seen when you connect to a Sun Ray Software or Oracle Virtual Desktop Infrastructure server and disable the side bar button using the Virtual Desktop page in the iPad Settings app. The side bar button still remains visible after you have changed the setting.

Solution: The workaround is as follows:

- Redisplay the side bar by dragging from the left hand side of the screen with two fingers.

- Tap anywhere on screen to hide the side bar. The side bar button then disappears from the screen.

#### Non-Working Keys on the On-Screen Keyboard

Problem: Some of the keys on the Oracle Virtual Desktop Client on-screen keyboard may have no effect when you are working in a session.

The issue is seen when the iPad key does not have a corresponding entry in the keyboard map used by the server. iPad keys that do not exist on a physical keyboard may not work correctly.

Solution: No known solution. Using an external keyboard may enable you to input one or more of the non-working keys.

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