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Creating Workflow Actions: Create Integration Event

A Create Integration Event action on a workflow rule automatically sends an integration event to one or more integration queues when the conditions on the workflow rule are met and a change is detected in at least one of the fields that are tracked by the Create Integration Event action.

About Create Integration Event Actions and Wait Actions

If you want to use a Create Integration Event action to create an integration event that captures the changes made to a record by the event that triggers a workflow rule, then you must place the Create Integration Event action before any Wait action in the sequence of actions on the workflow rule. If a Wait action precedes a Create Integration Event action on a workflow rule, then the Wait action prevents the Create Integration Event action from detecting changes to the record. When the waiting period on the Wait action ends, the record is read again before the remaining actions on the rule are performed, and the values of the fields on the record before the event that triggered the workflow rule are not preserved. Therefore, the previous value and the current value of a field are considered to be the same, and the Create Integration Event action does not create an integration event because it does not detect any change in the tracked fields.

NOTE: You can create multiple actions for a workflow rule, up to a maximum of 25 actions for each rule.

The following procedure describes how to create a Create Integration Event action.

Before you begin. To perform the procedure described here, you must have the Manage Workflow Rules privilege in your user role. For information on adding privileges to roles, see Adding Roles.

To create a Create Integration Event action

1. Navigate to the rule where you want to create the action:
   1. In the upper-right corner of any page, click the Admin global link.
   2. In the Business Process Management section, click Workflow Configuration.
   3. On the Workflow Rules List page, find the rule where you want to create the action.

      For information about searching for workflow rules in the list page, see Filtering Lists.

2. Click the Workflow Name link on the rule.
3. In the Actions title bar on the Workflow Rule Detail page, click Menu, and select Create Integration Event.

   NOTE: The trigger event on the workflow rule determines what types of actions can be created on the rule.

   TIP: You can create a copy of an existing workflow rule action by clicking the Copy link for the action.

4. In the Workflow Action Edit page, enter a name for the action.
5. If you want to enable the action, select the Active check box.
6. Select the integration queues to which the integration events will be written.
7. Save the workflow action.

   If the trigger for the action is Before Record Is Deleted, no further configuration is required, and you can skip the remaining steps in this procedure. Otherwise, continue with the remaining steps.

8. Click Configure beside the action name on the Workflow Rule Detail page.
9. In the Field Tracking page, select the Track Changes check box for each field that you want to track.

   NOTE: In addition to the fields that are selected on the Field Tracking page for the workflow action, any fields that are marked as required fields in the field setup for the record type (in the Application Customization pages) are also tracked in the integration events that are generated for the record type by the workflow action. For more information about required fields and how they are set up, see About Field Management and Creating and Editing Fields.

   For more information about integration events, see About Integration Events.

For step-by-step procedures for creating other types of workflow actions, see the following topics:

• Creating Workflow Actions: Assign a Book
• Creating Workflow Actions: Create Task
• Creating Workflow Actions: Send Email
• Creating Workflow Actions: Update Field After Wait
• Creating Workflow Actions: Update Values
• Creating Workflow Actions: Wait

Related Topics

See the following topics for related information about workflows:

• About Workflow Rules
• About Workflow Actions
• About Time-Based Workflow Rules
• Creating Workflow Rules
• Changing the Order of Workflow Rule Actions
• Deactivating Workflow Rules and Actions
• Deleting Workflow Rules and Actions
• About Integration Events