Default Search Fields for Keyword Search
Oracle CRM On Demand supports two types of search in the Search section of the Action bar, targeted search and keyword search. Your company administrator determines which type of search is available in the Search section of the Action bar for your company.
In the Advanced Search page in Oracle CRM On Demand, the type of search depends on the options you select, as follows:
- If you search multiple record types, then the search is a keyword search.
- If you search a single record type, then the search is similar to a targeted search in the Search section of the Action bar.
For more information about keyword search and targeted search, see Finding Records. For more information about advanced searches, see Using Advanced Search.
All record types support targeted search, but some record types do not support keyword search. The following table lists the record types that support keyword search. For each record type, the table shows the fields that Oracle CRM On Demand searches in a keyword search.
|
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For this record type
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These fields are searched
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Accounts
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Account Name, Location
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Appointments
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Subject
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Campaigns
|
Source Code, Campaign Name
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Contacts
|
Last Name, First Name, Email
|
Custom Objects 01
|
Name, Quick Search 1, Quick Search 2
|
Custom Objects 02
|
Name, Quick Search 1, Quick Search 2
|
Custom Objects 03
|
Name, Quick Search 1, Quick Search 2
|
Leads
|
Last Name, First Name
|
Opportunities
|
Opportunity Name
|
Products
|
Product Name, Product Category, Status
|
Service Requests
|
SR Number, Subject
|
Solutions
|
Solution ID, Title
|
Tasks
|
Subject
|
Users
|
Last Name, First Name, Email
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Specific to Oracle CRM On Demand High Tech Edition and Oracle CRM On Demand Partner Relationship Management Edition
|
Funds
|
Fund Name, Status
|
Fund Requests
|
Fund Request Name, Status
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Specific to Oracle CRM On Demand Partner Relationship Management Edition
|
Partners
|
Partner Name, Location
|
Specific to Oracle CRM On Demand Automotive Edition
|
Dealer
|
Name, Site
|
Vehicles
|
VIN
|
Specific to Oracle CRM On Demand Life Sciences Edition
|
MedEd Events
|
Name, Location
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Specific to Oracle CRM On Demand Financial Services Edition
|
Households
|
Household Name
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Portfolios
|
Account Number
|
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