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Tracking Contact Interests

This feature is not part of the standard edition of Oracle CRM On Demand, so it might not be available to your company.

You can track products, services, or hobbies a contact is interested in, such as mutual funds or golf.

To track contact interests

1. Select the contact.

   For instructions on selecting contacts, see Finding Records.

2. On the Contact Detail page, scroll down to the Contact Interests section and click Add.
3. On the Contact Interests page, fill in the required information.
4. Save the record.