Oracle® Insurance Policy Administration 9.3.1.0 E21044_01
Suspense records are used to track and hold money in a suspense account. A unique suspense number is generated with each suspense record for identification purposes. Search for suspense records in OIPA by following the steps below.
Select Suspense from the Main menu and click Suspense Records.
Click Find at the bottom of the Suspense Record screen.
Type the criteria for the search and click Find. Use the % (percent) sign as a wild card in any of the name fields or search by suspense number, date or amount.
Note: To search by amount, enter a dollar amount and select a currency type
Click the record in the search results window. The suspense record information will be displayed.
Once a suspense record is open, the record can be updated. The Effective Date, Amount, User, Attached Amount, Status and Suspense Number fields cannot be changed on this screen. Make any other changes and click Save. If the suspense record is closed, then it can no longer be updated.