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Oracle® CRM On Demand Marketing Release 5.4.10 |
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Home > User Guide > Working with Contacts and L... > About Importing Contacts > Importing Multibyte Data

# Importing Multibyte Data

You can import multibyte data, such as contacts in Asian languages by either using Excel files (XLS, XLSX formats) or using CSV files encoded in UTF-8 format. If the CSV file is not encoded in UTF-8 format, it results in contacts showing nonlegible characters.