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Oracle® CRM On Demand Marketing Release 5.4.10 |
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# Standard Attributes for Contacts

The following table shows the standard attributes for a contact. You can create additional attributes within the Insight Attribute category to accommodate business needs. For more information on attributes, see About Contact Attributes.

Field Name | Field Description
--- | ---
Owner Id | While creating a contact, this field indicates the Oracle CRM On Demand Marketing user who is logged in and creating the contact. It is a reference to a sales representative who owns the specific contact. For leads and contacts synchronized from Oracle CRM On Demand, the Owner Id comes from Oracle CRM On Demand.
Salutation | Prefix (for example, Mr./Ms.)
First Name | Free-form text-entry field.
Middle Name | Free-form text-entry field.
Last Name | Free-form text-entry field.
Second Last Name | Free-form text-entry field.
Suffix | For example, Jr., II, PhD, and so on.
Email | Free-form text-entry field.
Job Title | Can be either a free-form text-entry field or a picklist of predetermined values.
Company Name | Free-form text-entry field.
Address 1 | Free-form text-entry field.
Address 2 | Free-form text-entry field.
City | Free-form text-entry field.
State | Usually a list of values from which to select.
Country | Usually a list of values from which to select.
ZIP Code | Free-form text-entry field.
Office Phone | Free-form text-entry field. You can use Web forms to validate entries.
Office Phone Extension | Free-form text-entry field. Avoid including a prefix, such as X or Ext. You can use Web forms to validate entries.
Home Phone | Free-form text-entry field. You can use Web forms to validate entries.
Home Phone Extension | Free-form text-entry field. Avoid including a prefix, such as X or Ext. You can use Web forms to validate entries.
Mobile Phone | Free-form text-entry field. You can use Web forms to validate entries.
Fax Number | Free-form text-entry field. You can use Web forms to validate entries.
Fax Extension | Free-form text-entry field. Avoid including a prefix, such as X or Ext. You can use Web forms to validate entries.
Email Valid | If a contact record has a valid email address, set the Email Valid field to Yes. If an email address displays an error message as undeliverable, that information is reported from the email vendor to Oracle CRM On Demand Marketing and the Email Valid field is automatically set to No.
Email Permitted | If a contact unsubscribes to a program through a third-party email distribution vendor's Unsubscribe link, that information is reported back to Oracle CRM On Demand Marketing and the Email Permitted field is set to No. Unsubscribed contacts are automatically added to the Oracle CRM On Demand Marketing global opt out table and any record with that unique email address is excluded from future emails. For more information, see About Email Opt Outs.
Work Phone Valid | If a contact record has a valid business phone number, set this field to Yes, either manually or through a contact import. If the business phone number is incorrect, set this field to No. When a new correct business phone number is acquired, enter it in the contact record, and reset this field to Yes.
Work Phone Permitted | If the contact has given permission to be contacted by phone, set this field to Yes. If the contact has denied permission, set this field to No.
Home Phone Valid | If a contact record has a valid home phone number, set this field to Yes, either manually or through contact import. If the home phone number is incorrect, set this field to No. When a new correct home phone number is acquired, enter it in the contact record, and reset this field to Yes.
Home Phone Permitted | If the contact has given permission to be contacted by home phone, set this field to Yes. If the contact has denied permission, set this field to No.
Cell Phone Valid | If a contact record has a valid cell phone number, set this field to Yes, either manually or through contact import. If the cell phone number is incorrect, set this field to No. When a new correct cell phone number is acquired, enter it in the contact record and reset this field to Yes.
Cell Phone Permitted | If the contact has given permission to be contacted by cell phone, set this field to Yes. If the contact has denied permission, set this field to No.
Mail Valid | If a contact record has a valid postal address, set this field to Yes. If the contact's postal address is invalid, set this field to No.
Mail Permitted | If the contact has given permission to be contacted by post, set this field to Yes. If the contact has denied permission, set this field to No.
Fax Number Valid | If a contact record has a valid fax number, set this field to Yes, either manually or through contact import. If the fax number is incorrect, set this field to No. When a new correct fax number is acquired, enter it in the contact record and reset this field to Yes.
Fax Number Permitted | If the contact has given permission to be contacted by fax, set this field to Yes. If the contact has denied permission, set this field to No.
Contact Id | Contact ID for Oracle CRM On Demand Marketing.
Contact Type | Contact Type, for example, lead, contact, or guest.
External Id 1 | External application Id 1.
External Id 2 | External application Id 2.
Create Program Registration | Select this check box to manually create a registration for a contact.
Campaign Name | Indicate the campaign used to register this contact.
Program Name | Indicate the program used to register this contact.