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Oracle® CRM On Demand Marketing Release 5.4.10 |
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Home > User Guide > Using Reports > Operational Report Types > Program by Agent Report

# P rogram by Agent Report

This report allows marketing campaign owners, as well as call center staff, to review the results of calling efforts for responses to a particular program. The report displays telemarketing agent names, activity type, activity date, followup date (if available), and prospect data, such as first name, last name, company, job title, and telephone numbers.