Sun Java System Application Server Platform Edition 8.1 2005Q2 Update 2 Troubleshooting Guide

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## Administrator User Name or Password Not Known

If you have forgotten the administrator user name, you can find it by inspecting the `.adminprefs` file, as described in the section above, or by inspecting the install_dir`/domains/domain1/config/keyfile`, where `domain1` is the default domain. For a different domain, substitute its name in the path.

If you have forgotten the administrator password, you will need to create a new user name-password pair by removing the user name and password, creating new ones, and restarting the server. (You will not be able to read the password, because it is encrypted in the keyfile.)

### To remove the user name and password completely

##### Steps

1. Stop the server, if it is currently running.

2. Change to the appropriate `WEB-INF` directory; for example:

       install_dir/lib/install/applications/adminapp/adminapp_war/WEB-INF

3. Comment out the entire `<security-constraint\>` element in the `web.xml` file.

   Do not delete the element, as you will be reenabling it later. This action disables security for command-line operations.

   Note –

   The commands will still expect a value for `--username` (or `-u`) and `--password` (or `-w`). But these can be dummy values, since the server side does not impose any security.

4. Start the server.

   At this point, the server does not have command-line security.

5. Run the following command:

       asadmin create-file-user --user <dummy\> --password <dummy\>
        --userpassword <new_secret\> --groups asadmin <new_user_id\>

   This command creates the following new entry:

       <install_dir\>/domains/domain1/config/keyfile

6. Uncomment the `<security-constraint\>` element in `web.xml` file.

7. Restart the server for the new user name-password to take effect.

   Note –

   When the server is started, any remote command-line operations will need `new_user_id` and `new_secret` as user name and password.

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