C H A P T E R 6 |
Troubleshooting |
This section contains the following topics:
This message indicates the Sun StorEdge T3 root password is not set.
Some config command-line interface (CLI) operations (addhwwn, addinitator, delete, luncreate, offline, online, password, rmh, wwn, set and volcreate) and control operations (disable, enable, reset, and shutdown) require Sun StorEdge T3 root password to be set.
SeSh [4] config password array |
2. If desired, verify that the password was set.
SeSh [5] inventory info |
If the Password column has ah "admin" entry, you have the root password.
3. Re-execute the original command which displayed the "Authorization Failed" error message.
4. Verify that the token_lock parameter is set to off.
If the token_lock field is set to on, the software is unable to communicate with the device even though it is up.
When upgrading array firmware, you must update array HTML files. In addition, the Sun StorEdge Configuration Service requires each Sun StorEdge array have the required HTML files. Running the update_html_files script easily updates any arrays needing HTML files.
Note - To use the update_html_files script, you must have the IP addresses of all Sun StorEdge arrays you intend to update. |
# cd /opt/SUNWdm/gre/bin # ./update_html_files |
These messages indicate that CIMOM is down.
You will see a message on the WUI Asset tab indicating CIMOM is down.
If you attempt to start a CLI session when CIMOM is down, you will get the following message:
TelnetD library (embeddable telnet daemon) |
If you are already logged in when CIMOM went down, you will get one of the following messages:
array_name:WARN: logic entity is not ready for operations yet |
array_name:WARN: connection to CIMOM is down |
Restart CIMOM using the following command:
This message indicates the login is not a registered user.
1. Add the user by way of the esmconfig script.
For more information on using the configuration script, see the Sun StorEdge Enterprise Storage Manager 1.2 Installation Guide.
2. Stop the Sun StorEdge Configuration Service daemons.
See the Starting and Stopping the Daemons.
3. Start the Sun StorEdge Configuration Service daemons.
See the Starting and Stopping the Daemons.
This message indicates you executed a command-line interface (CLI) command when an array was down. In the WUI, the Asset page device name link will become inactive and the State will be DOWN.
1. Make sure the array is on and connected to the network.
2. For Sun StorEdge 6120 arrays, create a telnet a session with the array.
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