C H A P T E R  5

Managing Logs and Alarms

This section contains the following topics regarding the Log and Alarm tabs and how to manage log entries and alarms.


Managing Alarms

This section describes the procedures for viewing and managing alarms. This section contains the following topics:.

Alarm Severity Levels

The Sun StorEdge Configuration Service software reports alarms occurring at four alarm levels.

TABLE 5-1 Alarm Severity Levels

Alarm Severity Level

Description

Down

A fatal, nonrecoverable error has occurred. For example, this error level occurs when a storage array is offline or unreachable.

Critical

A serious error has occurred. For example, this alarm type might occur if one or more subsystems fail. This alarm type requires your attention now.

Major

A serious error has occurred. For example, this alarm type might occur if one subsystem has failed. This alarm type requires your attention now.

Minor

An error or user action has occurred that requires your attention. For example, a user might have removed an asset. However, the error does not require your immediate attention.



procedure icon  To Display Alarm Information

1. Click the Alarms tab.

The Alarms page is displayed. The default view in the Alarms table is to show all alarms.

2. Perform one of the following:

a. Click one of the following sub-tabs below the Alarms tab to view alarms of that severity level.

b. Click the link in the Description column to view details about that alarm.

FIGURE 5-1 shows alarm details. See TABLE 5-1 for a description of log severity levels.

 FIGURE 5-1 Configuration Service Alarm Information Details

Screen capture showing the entry of a down alarm selected from the All Alarms tab.[ D ]

If a large number of alarms exist, it might take a few minutes to display them all.

3. Click the All link to return to the alarm summary table.


procedure icon  To Delete Alarms

1. Click the Alarms tab.

The Alarms page is displayed. The default view in the Alarms table is to show all alarms.

2. If desired, choose one of the following links below the Alarms tab to view alarms of that severity level.

See TABLE 5-1 for a description of alarm severity levels.

3. Click the check boxes of one or more alarms.

4. Click the Remove Alarms button.

A confirmation page is displayed.

5. Click the OK.


Managing Logs

This section describes the procedures for viewing and managing log entries. This section contains the following topics:

Log Severity Levels

The software reports logs occurring at four log levels.

TABLE 5-2 Log Severity Levels

Log Severity Level

Description

Critical

A serious error has occurred. For example, this log type might occur if one or more subsystems fail. This log type requires your attention now.

Info

An event has occurred.

Major

A serious error has occurred. For example, this log type might occur if one subsystem has failed. This log type requires your attention now.

Minor

An error or user action has occurred that requires your attention. For example, the user might have removed an asset. However, the error does not require your immediate attention.



procedure icon  To Display Log Information

1. Click the Logs tab.

The Logs page is displayed. The default view in the Log table is to show all logs

 FIGURE 5-2 Configuration Service Log Page

Screen capture of All Logs page containing a table of all alarms. [ D ]

2. Perform one of the following:

a. Click one of the following sub-tabs below the Logs tab to view logs of that severity level.

b. Click the link in the Description column to view details about that log.

FIGURE 5-3 shows the details of a log entry. See TABLE 5-2 for a description of log severity levels.

 FIGURE 5-3 Configuration Service Log Information Details

Screen capture showing the details of a minor log entry from the All Logs tab.[ D ]

3. To return to the log summary table, click Back button.