C H A P T E R  2

Support Statements, Known Issues, Bug Fixes, and Documentation Issues

This chapter contains support information for SGD.

Topics in this chapter include the following:


End-Of-Support Statements

The following table lists the end-of-support dates for SGD products.


Software and Version End of Full Support End of Limited Support End of Service Life
Sun Secure Global Desktop Software 4.40 February 3, 2010 February 3, 2014 February 3, 2014
Sun Secure Global Desktop Software 4.31 May 19, 2009 May 19, 2013 May 19, 2013
Sun Secure Global Desktop Software 4.3 April 29, 2009 April 29, 2013 April 29, 2013
Sun Secure Global Desktop Software 4.2 November 8, 2008 November 8, 2012 November 8, 2012
Secure Global Desktop Enterprise Edition 4.1     March 31, 2007
Secure Global Desktop Enterprise Edition 4.0     March 31, 2007
Secure Global Desktop Software Appliance 4.0     March 31, 2007
Secure Global Desktop Enterprise Edition 3.44[1]     December 31, 2007
Secure Global Desktop Enterprise Edition 3.42     March 31, 2007
Tarantella Enterprise 3 (including TASP)     March 31, 2007

For details of the Sun End of Service Life (EOSL) Policy, see http://www.sun.com/service/eosl/.

Customers with a valid support agreement can upgrade to the latest version of SGD free of charge.

Changes to Supported Platforms for The Next Release

Changes to the supported platforms for the release following SGD version 4.41 are as follows:


Known Bugs and Issues

This section lists the known bugs and issues with SGD version 4.41.

602423 - Return Key and Keypad Enter Key Issues

Problem: SGD X and character emulators cannot distinguish between the Return key and the keypad Enter key on the user’s client keyboard.

Cause: A known issue.

Solution: By default, the SGD Client maps the keypad Enter key to Return in both X and character application sessions. With additional configuration, this behavior can be changed.

To change the behavior of the keypad Enter key in a character application session, you need to set up a keymap for your character application object (--keymap) and add a mapping for KPENTER, for example:

KPENTER="hello"

To change the behavior of the keypad Enter key in a Windows or X application session, you need to modify your X keymap, for example xuniversal.txt, and add a mapping for the KP_Enter key, for example:

92 KP_Enter KP_Enter NoSymbol NoSymbol 0x801c



caution icon

Caution - The X keymap is a global user resource, so all applications for that user might be affected by this change. If any of these applications do not handle KP_Enter, then you might need to consult your X or Windows application vendor for assistance.



6443840 - Automatic Proxy Server Configuration Scripts Fail

Problem: Proxy server automatic configuration scripts can specify a list of proxy servers to try. If the first proxy server in the list is unavailable, the browser tries the other proxy servers in turn until it finds one that is available.

If you are using Microsoft Internet Explorer with Sun Java Plug-in tool version 1.5.0, only the first proxy server in the list is used. If that proxy server is not available, the connection fails.

Cause: A known issue.

Solution: Use Sun Java Plug-in tool version 1.6.0.

6456278 - Integrated Mode Does Not Work for the Root User

Problem: On Solaris 10 x86 platforms, enabling Integrated mode when you are logged in as the root user does not add applications to the Solaris 10 Launch menu. You might also see the following warning:

gnome-vfs-modules-WARNING **: Error writing vfolder configuration file "//.gnome2/vfolders/applications.vfolder-info": File not found.

Cause: A known issue with the Gnome Virtual File System (VFS).

Solution: No solution is currently available.

6458111 - Gnome Main Menu Crashes Using Integrated Mode

Problem: On client devices running SUSE Linux Enterprise Server 10, the Gnome Main Menu crashes when using the SGD Client in Integrated mode. The crash usually occurs on login or logout.

Cause: A known problem with the Gnome Main Menu applet on SUSE Linux Enterprise Server 10 (Novell bug reference 186555).

Solution: Install the latest version of the gnome-main-menu.rpm package for SUSE Linux Enterprise Server 10.

Alternatively, disabling the Recently Used Applications functionality improves the stability of the Gnome Main Menu. Run the following commands on the client device:


$ gconftool-2 --set --type=list --list-type=int \
/desktop/gnome/applications/main-menu/lock‐down/showable_file_types [0,2]
$ pkill main-menu
$ pkill application-browser

6461864 and 6476661 - Automatic Login and Integrated Mode Fails With the Gnome Desktop

Problem: After enabling Automatic Client Login or Integrated mode, the SGD Client does not start automatically when you log in to the Gnome Desktop and the Start menu is not updated with webtop content when you log in to SGD. This problem affects SUSE Linux Enterprise Server 9 and Red Hat Enterprise Linux 4.

Cause: The directories containing the .menu files are not monitored and so changes to the Start menu are not detected.

Solution: The workaround is run the pkill gnome-panel command to restart the gnome-panel and pick up new menu information.



Note - You must run the pkill gnome-panel command to update the menu each time the menu changes.



6476194 - No KDE Desktop Menu Item for the SGD Client

Problem: Shortcuts for the SGD Client do not display on the KDE Desktop Menu on SUSE Linux Enterprise Server 10.

Cause: SUSE-specific configuration of the KDE menu system means that if a menu contains only one application entry, then that single application is used in the main menu instead of the menu. If menu entry is a sub-menu, the sub-menu does not display at all. This causes the Login menu for the SGD Client in Integrated mode not to display.

Solution: The workaround is to add the following line to the [menus] section of the $HOME/.kde/share/config/kickerrc file:

ReduceMenuDepth=false

Then run the following command for the KDE panel to immediately pick up the changes:


# dcop kicker kicker restart

All subsequent KDE sessions automatically use this setting.

6481312 - Upgrading Resets the Available Connection Types

Problem: After upgrading to version 4.40, a server that was configured to accept only secure connections now accepts standard and secure connections.

Cause: A known issue.

Solution: Reconfigure the server to accept only secure connections. In the Administration Console, display the Secure Global Desktop Servers -> Security tab for the SGD server and deselect the Standard check box in the Connection Types field. Alternatively, run the following command:


$ tarantella config edit --security-connectiontypes ssl

6482912 - SGD Client Not Installed Automatically

Problem: Using Internet Explorer 7 on Microsoft Windows Vista platforms, the SGD Client cannot be downloaded and installed automatically. The SGD Client can be installed manually and can be installed automatically using another browser, such as Firefox.

Cause: Internet Explorer has a Protected Mode that prevents the SGD Client from downloading and installing automatically.

Solution: Add the SGD server to the list of Trusted Sites in Internet Explorer's Security Settings.

6493374 - Non-ASCII Characters in Input Method Windows

Problem: Users in Simplified Chinese and Traditional Chinese locales cannot display non-ASCII characters in the candidate and status windows of the input method when running applications on a Solaris OS application server. This affects Solaris 8 OS, 9 OS, 10 OS, and 10 OS update 1 platforms.

Cause: Missing font path configuration on the SGD server.

Solution: If the application server is running on Solaris 10 OS or Solaris 10 OS update 1, do one of the following:

If the application server is running on Solaris 8 OS or Solaris 9 OS, do one of the following:

6503530 – No Launch Menu Entries on Sun Javatrademark Desktop Systems

Problem: On Sun Java Desktop Systems (JDS), users might find that Launch menu entries are not created for SGD when they enable Integrated mode. The Launch menu entries are added when they log out of their desktop and log in again.

Cause: A known issue with the Gnome panel.

Solution: The solution is to install the following patches:

These patches are included in the Solaris 10 OS update 5 release.

The workaround is to log out of the desktop and log in again.

6555834 – Java Technology is Enabled For Browser But Is Not Installed On Client Device

Problem: If Java technology is enabled in your web browser settings, but a Sun Java Plug-in tool is not installed on the client device, the SGD webtop does not display. The login process halts at the splash screen.

Cause: SGD uses the web browser settings to determine whether to use Java technology.

Solution: Install the Sun Java Plug-in tool and create a symbolic link from the web browser plug-ins directory to the location of the JVM. Refer to your web browser documentation for more information.

6592560 – Administration Console Online Help Not Available Over HTTPS

Problem: The online help for the Administration Console is disabled when HTTPS connections to the SGD Web Server are enabled.

Cause: The Administration Console uses the JavaHelptrademark software to display the online help. Additional configuration is required to run JavaHelp over an HTTPS connection.

Solution: Import the CA certificate used to sign the certificate for the SGD Web Server into the JDKtrademark software keystore. Use the Java software keytool application as follows:


$ keytool -import \
-keystore /opt/tarantella/bin/jdk‐version/jre/lib/security/cacerts \
-storepass changeit -file /opt/tarantella/var/tsp/ca.pem

Where changeit is the password for the keystore and jdk-version is the version of the JDK installed on the SGD server.

If you have more than one certificate in your ca.pem file, separate each certificate and add them individually.

6598048 – French Canadian Keyboard Not Mapped Correctly for Windows Applications

Problem: When using a Canadian French (legacy) keyboard layout with Windows applications, some French characters are printed incorrectly.

Cause: A known issue with Canadian French (legacy) keyboard layouts.

Solution: No known solution. A compatible keymap file is not supplied with SGD at present.

6609518 – Array Joining When Running the Administration Console From a Secondary Server

Problem: You cannot add a new secondary server to an SGD array when the Administration Console is running on an existing secondary server.

Cause: In this release, it is not possible to supply credentials for more than one secondary server.

Solution: Run the Administration Console on the primary server, or on the server that is to be joined into the array.

6610760 – Custom PDF Printer Settings Not Applied For Windows Applications

Problem: Custom PDF printer settings are not applied when printing from Windows applications.

For example, if you enable the SGD Universal PDF Printer and Universal PDF Viewer printers for an organizational unit (OU) object. Then, you override the parent objects setting and disable the Universal PDF Printer and Universal PDF Viewer printers for a user in the OU. The custom printer settings are not inherited by the user.

Cause: A known issue when inheriting PDF printer settings.

Solution: No known solution. Configure PDF printer settings at OU or organization level wherever possible, rather than at user level.

6611502 – Errors When Creating and Modifying Objects From a Secondary Server

Problem: Creating or modifying objects when running the Administration Console on a secondary SGD server returns the following error message: “Object could not be created”.

Cause: The creation or modification of the object is successful, but the Administration Console proceeds before the replicated data has come back from the primary server.

Solution: Wait for a couple of seconds and then repeat the operation.

6616290 – Integrated Mode Issues When Using the SGD Load-Balancing JSP

Problem: Integrated mode does not work correctly for arrays where the SGD load-balancing JSP is being used. The SGD load-balancing JSP, swcd.jsp, is used for load balancing of user sessions.

Cause: A known problem.

Solution: No known solution at present. Do not run the SGD Client in Integrated mode when using the load-balancing JSP.

6618698 – Blank Webtop When Using LDAP Authentication

Problem: Users who log in using the LDAP authentication mechanism see a blank webtop.

Cause: LDAP assignment of applications fails if the user object does not match the following LDAP search filter:

(|(objectclass=user)(objectclass=person)(uid=*))

For example, LDAP assignment of applications fails if an LDAP object is of inetOrgPerson object class and does not have a uid attribute.

Solution: In the LDAP directory, ensure that SGD users are of person or user object class. Alternatively, assign a uid attribute to the LDAP object describing the SGD user.

6631991 – High CPU Usage When Using the SGD Enhancement Module

Problem: High CPU usage can be reported when using the SGD Enhancement Module on a Microsoft Windows application server. Processes with high CPU usage can include ttaswm.exe and ttatdm.exe.

Cause: A known issue.

Solution: No known solution.

6634243 – Microsoft Windows Vista Applications Limited to 16-Bit Color Depth

Problem: For full-screen Microsoft Windows Vista desktop sessions, the display color depth on the client device is limited to 16-bit.

Cause: A known issue when using SGD to display Microsoft Windows Vista desktop sessions.

Solution: No known solution.

6654307 – Slow Log In When Using Active Directory Authentication

Problem: Log in to SGD can be slow when using the Active Directory (AD) authentication mechanism in large AD domains.

Cause: A known issue. The SGD Active Directory authentication mechanism does not always use the nearest domain controller when looking up users.

Solution: No known solution at present.

6665330 – Font Errors When Starting VirtualBoxtrademark Software From a JDS Session Displayed Using MyDesktop

Problem: On Solaris 10 OS, font errors are reported and there are display problems when starting the VirtualBox software from a JDS desktop session that is displayed using MyDesktop. The problem is seen when using Xsession.jds as the Application Command for the MyDesktop application object.

Cause: Unavailable fonts on the SGD X server.

Solution: When starting the VirtualBox software from the JDS desktop session, use the -fn option to specify valid fonts. Alternatively, install the missing fonts on the SGD server. See the Sun Secure Global Desktop 4.41 Administration Guide for more details about using fonts with SGD.

6702234 – tarantella security start Command Errors When SGD Server is Stopped

Problem: If an SGD server is stopped, error messages are returned when starting security services using the tarantella security start command.

Cause: The tarantella security start command is unavailable if the SGD server is not running.

Solution: Start the SGD server first, before using the tarantella security start command.

6711479 – Audio Unavailable on Linux Platform Client Devices

Problem: SGD audio is not available when using a Linux platform client device.

Cause: The Enlightened Sound Daemon (ESD) is not running on the client device. ESD is usually started when the client device desktop session is started. Otherwise, the daemon must be autospawned by the ESD library on request.

Solution: Ensure that autospawning is enabled in the ESD configuration file. On most Linux platform client devices, this file is at /etc/esd.conf. For Ubuntu client devices, this file is at /etc/esound/esd.conf. The correct setting to make is auto_spawn=1.

6711001 – SGD Server Will Not Start

Problem: SGD server will not start.

Cause: No available disk space on the SGD server.

Solution: Before starting the SGD server, ensure that sufficient disk space is available. The minimum disk space requirements are listed in the Sun Secure Global Desktop 4.41 Installation Guide.

6712191 – Active Directory Password Expiry Dialog Issues

Problem: The password expiry dialog used for Active Directory authentication does not work correctly. Users are unable to change their password. Additionally, log in to SGD can fail if the user does not enter a domain name.

Cause: A default-_realm entry is not present in the Kerberos configuration file used by the SGD server. The default_realm setting is used by the Kerberos password expiry mechanism. Additionally, for users who log in without typing a domain name, SGD uses the default_realm in cases where the Active Directory Default Domain (--login-ad-default-domain) attribute is not set.

Solution: Edit the Kerberos configuration file used by the SGD server, ensuring a valid entry is present for default_realm. See the Sun Secure Global Desktop 4.41 Administration Guide for more information about the Kerberos configuration file.

6716771 – Default Printer Not Created for Windows 2008 Applications

Problem: When printing from applications hosted on a Windows 2008 Server application server to a UNIX, Linux, or Mac OS X platform client device, a default client printer is not shown in the Windows application print dialog.

Cause: The default printer driver used by SGD is QMS 1060 Print System. This printer driver is not included with Windows 2008 Server.

Solution: Do either of the following:

See the Sun Secure Global Desktop 4.41 Administration Guide for more details about configuring printer drivers for UNIX, Linux, and Mac OS X platform client devices.

6726403 – Active Directory Authentication Fails With SSL Connections to Microsoft Windows Server 2008

Problem: When using Active Directory authentication, users cannot log in to SGD if SGD is configured to use Secure Sockets Layer (SSL) connections without client certificates to Microsoft Windows Server 2008.

Cause: A known issue.

Solution: The workaround is either to use client certificates with SSL connections, or to use the Kerberos protocol, to secure the connection to Microsoft Windows Server 2008.

6734906 – “Network is Unreachable” Messages in Apache Log File

Problem: The error log for the Apache component of the SGD Web Server contains multiple “Network is unreachable” warning messages. The error log is at /opt/tarantella/webserver/apache/2.2.8_openssl‑0.9.8g_jk1.2.25/logs/error_log.

Although this issue results in large log files, it does not affect the operation of SGD.

Cause: A known issue.

Solution: The workaround is to set the LogLevel directive to error in the main Apache configuration file at /opt/tarantella/webserver/apache/2.2.8_openssl‑0.9.8g_jk1.2.25/conf/httpd.conf.

6742027 – Installation of SGD Appears to Hang

Problem: Installation of SGD version 4.41 can take much longer than expected. The installation procedure halts at the following line:


...
Configuring and starting Secure Global Desktop web server...

Installation eventually completes with no adverse affects.

Cause: A known issue when installing SGD version 4.41. The installation program attempts to access a location on /net/telford.

Solution: The workaround is to add a DNS entry for telford.

6742916 – Issues With Routing Token Redirection for Session Directory

Problem: Resuming of Windows Terminal Services sessions is not handled correctly when using Session Directory with routing token redirection.

Cause: A known issue.

Solution: Use IP address redirection for Session Directory. This is the default setting for Windows Terminal Services.

6744107 – Applications Fail to Start When Using SSL Connections

Problem: Users cannot start applications when using a secure SSL connection to SGD.

Cause: The SGD server is not forwarding connections from the external network interface of the SGD server to the localhost loopback network interface on the SGD server.

Solution: Ensure that the external bind address entry in the /opt/tarantella/var/serverconfig/local/nic.properties file on the SGD server contains a *. For example:

tarantella.config.edit.bindaddresses.external=*,www.example.com

where www.example.com is the external DNS name of the SGD server.

By default, the external bind address entry for an SGD server contains a *.

Sun Type 7 Japanese Keyboard Issues

Problem: Users with Sun Type 7 Japanese keyboards cannot input characters correctly using SGD.

Cause: Missing Solaris OS keytable on the client device.

Solution: Install the appropriate patch to install the keytable on the client device.


Platform Patch
Solaris 10 OS on SPARC platforms 121868
Solaris 9 OS on SPARC platforms 113764
Solaris 8 OS on SPARC platforms 111075
Solaris 10 OS on x86 platforms 121869
Solaris 9 OS on x86 platforms 113765
Solaris 8 OS on x86 platforms 114539

Start Menu Items Not Sorted Alphabetically

Problem: When using the SGD Client in Integrated mode on Microsoft Windows client devices, users might notice that the Start menu entries are not sorted alphabetically.

Cause: This is caused by a Windows feature that adds new items to end of a menu rather than preserving the alphabetical sorting.

Solution: See Microsoft KB article 177482 for details.

Microsoft Windows Server 2003 Applications Limited to 8-Bit Color Depth for Large Screen Resolutions

Problem: For Microsoft Windows Server 2003 applications, the display color depth on the client device is limited to 8-bit for large screen resolutions. The issue is seen when screen resolutions are higher than 1600 x 1200 pixels.

Cause: A known issue with Windows Server 2003 terminal services sessions.

Solution: See Microsoft Hotfix 942610 for details of how to increase the color depth to 16-bit.


Bug Fixes in Version 4.41

The following table lists the significant bugs that are fixed in the 4.41 release.


Reference Description
6489154 Window focus issue when applications run in seamless window mode.
6498460 Text is not displayed properly after resizing of screen. Characters overlap or are too far apart.
6506571 SGD Enhancement Module upgrade on Solaris fails to merge client.prf file.
6508202 Em-size/normal-width change in Japanese.
6524429 Windows XP Home client takes a built-in license, instead of a Windows 2000 client access license (CAL).
6531922 Seamless windows are not launched after clicking the Close button on the remote application.
6532001 Active Directory: PKI expired password fails to prompt for new password.
6536434 Korean keyboard does not work correctly with SGD.
6557536 Initial post-launch focus misleading in SGD application window.
6557568 Unexpected focus change with loss of input focus.
6568484 Name of application using seamless windows is not displayed in Japanese, but displays correctly using a full screen.
6570049 Blank webtop when user DN contains “/”.
6572217 Webtop hints attribute is missing from Administration Console.
6589194 CPU load based load balancing algorithm providing skewed results.
6591022 Num Lock state unstable with SGD 4.31.905 patch for Num Lock and Caps Lock state issues.
6591516 Page transitions not working in Internet Explorer.
6592699 Accent characters, tonos and dialytika, do not work correctly using Greek keyboard.
6594537 Improved user experience and warning messages for firewall traversal mode.
6600335 “Hangul” and “Hanja” keys fail on WinXP client with Korean USB keyboard when running Windows terminal services applications.
6609001 Cannot detach a stopped secondary server using the Administration Console.
6612935 SGD Client shows blank logout menu items on Gnome panel.
6615864 Secure and non-secure content on Add Assignment page.
6615864 Internet Explorer Warning Messages When Accessing the Administration Console Over HTTPS.
6616296 Copy and paste from X-based 5250 or 3270 application to local Windows Notepad does not work.
6617987 Erratic behavior seen on creating a user object with inverted commas.
6618516 ttaauxserv reports fatal error and exits when file descriptor limit is reached.
6620254 Num Lock and accent acute characters on Portuguese keyboard do not work as expected.
6620268 Classic webtop attributes still available.
6621456 Enabling “Establish proxy settings on session start” in profile does not work.
6621911 Accented characters not properly emulated on Sun Raytrademark, from es_MX ISO8859-1.
6623775 Need to secure Active Directory queries without using client certificates from the Active Directory server.
6624044 The server/webtop/* logging filter is incorrect.
6624122 Copy and paste does not work with Windows application as non-root user in Trusted Extensions environment.
6624795 Title on minimized Internet Explorer incorrect when using seamless windows.
6625786 Session is cut off when accessing specific URL through a Windows desktop.
6629782 Ambiguous login and SecurID dialogs are not localized.
6630832 PDF printing fails on Solaris OS 8.
6632864 Errors in 4.40 datastore reorganization on upgrade.
6633342 Access Denied errors when accessing mapped drive with SWIFT application.
6633363 Third tier authorization dialog does not accept keyboard input in Mac OS X 10.5.1.
6633389 Cyclic links for application groups not upgraded correctly.
6634373 Log Active Directory errors more concisely.
6634689 4.40 datastore reorganization does not handle dc trees very well.
6635919 -no-browser option required for ttatcc command.
6636787 Documentation for securing SOAP is unclear.
6638874 SGD Client crashes due to partial packet receipt.
6639470 Creation of new object not possible when Security Warning alert notifications enabled.
6639655 X server security vulnerabilities.
6640141 Exception caused by LDAP search on Assigned User Profiles tab for an OU in the Applications organization.
6641356 Extensible LDAP search filters are not validated correctly.
6641475 LDAP user attribute isMemberOf should be in the reverseAttributes list by default.
6641538 Documentation on cache --flush krb5config should include information about what it affects.
6643772 Unable to resume My Desktop session.
6646817 The printertypes.txt file needs to be updated.
6649163 SGD leaves “white screen” when Windows session is grabbed by Sun Ray client.
6650200 “Potentially unsafe connection” warning dialog presented repeatedly to users in an unsecure environment.
6650334 Difficulties in “mirroring” LDAP in ENS, based on groups, with LDAP profiles on OU.
6651582 -n option displayed on output during certificate request.
6653001 SGD Client crash when cancelling paste action in Trusted Extensions Sun Ray client.
6653019 Suspended Windows session causes ttatsc to consume 100% of CPU resources.
6653024 Authentication token information does not get updated in profile when changed a second time.
6654565 JDK change has changed keytool commands.
6655852 SGD Client fails on Ubuntu when Extra Visual Effects are enabled.
6658738 Application session load balancing is not firewall friendly.
6659812 Escape key and window close button are not working in View Certificate Details message box.
6661505 Active Directory Global Catalog and Domain Controller hostname sorting is incorrect.
6661507 “Failed to Find Site Objects” Active Directory error should be downgraded.
6663148 SGD server stability issues.
6663754 My Desktop feature fails if second webtop entry My Desktop2 exists.
6664301 New primary server detached unexpectedly when old primary server becomes available.
6667259 SGD Client by default is paused when printing.
6668963 Array join issues for two servers with different configurations for secure intra-array communications.
6670774 Array join on secure intra-array communications-enabled servers fails in certain scenarios.
6670843 Array make_primary option is not working in the Administration Console.
6671528 Absence of Java not detected on Windows client using Internet Explorer 6.
6673906 Licenses replication issues after array remaster.
6678939 Network printers are not appearing in Windows sessions.
6679810 Documentation for CommandExecutionFailed or Error 7 should also mention permissions on the /tmp folder on the application server.
6679845 Sun Ray DTU ID required for Windows terminal services sessions.
6680413 ttatsc core dumps with Solaris patch 119060-38.
6682124 Flushing a cached LDAP configuration using tarantella cache --flush does not work.
6685521 Login to SGD webtop fails after upgrade from 4.31.
6686727 Administration Console: New Object pop up needs scroll bars.
6689236 How to use load balancing JSP for My Desktop functionality.
6689502 Entering application command line arguments in the Administration Console.
6690301 SGD Client crashes when using OpenOffice from SGD webtop.
6692376 SGD Client pegged at 100% CPU, fails on authorization of Windows application running OS X Leopard as a client device.
6692620 Unable to interrupt Active Directory discovery timeouts when using default Kerberos credentials.
6693487 Unable to write to CDM drives using Office 2007.
6693489 Invalid session cookie causes JSP error with French locale.
6693496 Browsing to Info->Detailed Diagnostics immediately after login fails.
6693498 SGD Client Motif dialog has large icons on Solaris 10u4.
6693505 Microsoft Word 2007 does not maximize correctly on Solaris 10u4 desktop.
6693508 Microsoft Word 2007 claims to start in German locale on Solaris 10u4 desktop.
6693516 Window close operation not handled correctly in GIMP on Solaris 10u4.
6693972 Internet Explorer browser hangs on connection with obsolete JRE 1.3.
6694481 Restricting the LDAP search when the ou= has multibyte characters fails to authenticate user via LDAP authorization to Active Directory.
6695371 Copy and paste between two protocol engines crashes ttaxpe.
6695876 Misleading load balancing error message in log.
6697034 Create button remains inactive for localized characters input.
6698552 X application launch failure seen in certain scenarios with “Unknown Terminal” error.
6698730 No errors displayed to user when the SGD application shortcut is no longer valid.
6699329 tarantella security fingerprint command shows wrong fingerprint.
6699873 Certain keys do not work with Turkish keyboard in Windows sessions.
6700449 Protocol argument (-dir) for Windows applications does not work with cmd.exe.
6701438 2X load balancer does not work with SGD.
6702069 Seamless display method does not work correctly for applications on Windows 2008.
6702822 Solaris Trusted Extensions: kiosk mode area should be below the Trusted Extensions stripe area.
6703066 Solaris Trusted Extensions: Xerror in call to XSelectInput via copy and paste incremental selections.
6704749 Print job size does not match in webtop and command line.
6704925 Problems with portuguesebrazilian_abnt2 keyboard.
6705544 Terminal services CALs for users with parentheses in their CN are not reused by SGD.
6707001 Missing apostrophes in French translations.
6709037 Mouse over tooltips in an seamless windows session causes the SGD Client to crash.
6710067 Unicode to keysym table maps the Unicode for EuroSign to the keysym for EuroSign.
6710510 Solaris array operations take a long time to respond when other array members are down.
6710580 Printing status: potential null pointer exception in opt.jsp.
6710927 Log in menu item not completely seen on Sun Ray client start menu.
6712258 Missing information for InvalidSessionCookie error string in localized versions.
6712649 Integrated client login fails with StringIndexOutOfBounds exception.
6712721 Garbled characters are displayed in localized authentication error message for all languages.
6714996 Active Directory authentication does not fail over to the next Global Catalog.


Bug Fixes in Version 4.40

The following table lists the additional bugs that are fixed in the 4.40.917 release.


Reference Description
6499184 Support for Windows 2003 Session Directory required.
6613733 SGD printing causes core dumps, for Solaris OS on SPARC platforms.
6624122 Copy and paste issues with Windows applications for SGD on Solaris 10 OS Trusted Extensions.
6632816 Mac OS X client platform issues.
6632864,

6633389,

6646187

Datastore issues following upgrade to SGD version 4.40.907.
6638874 SGD Client exits unexpectedly due to network packet fragmentation.
6639655 SGD X server security vulnerabilities.
6641522 Administration Console errors when specifying an application server DNS name that begins with a number.
6642603 Upgrade of SGD Enhancement Module fails.
6644678,

6645784

Upgrade issues when using a nonstandard installation directory.

The following table lists the significant bugs that are fixed in the 4.40.907 release.


Reference Description
2144612 Active Directory authentication does not failover to the next global catalog.
2147536 ttaxpe command does not exit if an incorrect password is entered.
2148699 CDM fails with multiple external DNS names.
2148700 SGD Client fails when an X application opens a specific window.
2148811 Printer preferences on Terminal Services not set permanently with Zebra bar code printer.
2149630 Korean keyboard does not work correctly with SSGD 4.30.915.
2150849 Intermittent problems with serial COM port redirection.
2151274 Accented characters fail in French locale windows.
6469935 SGD Client should be able to match hostname to DNS item in certificate subjectAltName extension.
6478585 Java virtual machine SSL key and certificate store destroyed on upgrade.
6520742 The tarantella security peerca --show command fails on primary SGD server.
6525004 Extend client device access logging in the SGD Client.
6527507 Better error reporting for web service failures.
6532425 UNIX CDM fails if tta_tem is installed in non-standard directory.
6532764 LDAP failover is not seamless when multiple LDAP servers are configured.
6537643 SGD Client crashes if application exited while dialog displayed.
6541478 SGD session hangs if audio played from SGD while local audio is playing on Sun Ray Client.
6541914 CDM does not work in Windows Vista in certain scenarios.
6542533 Webtop does not update to display launched applications in Safari on MacOS X 10.4.9.
6544350 Webtop print controls are unstable in an array.
6546840 Integrated mode is not enabled on SUSE Linux Enterprise Server 9.
6547337 Using -preferredlanguage option for ttatcc command does not open page in appropriate locale.
6550172 Launch fails if offline server selected in a load balanced group.
6552038 Improvements to ttaxpe debug logging.
6553252 SGD Client exits with segmentation faults and is terminated by Electric Fence application.
6558691 Secondary licenses are removed when primary stopped or array breaks apart.
6561306 Check ssh version before updating ssh arguments.
6563481 Improve error messages in execpe log files.
6571826 Command line for creating 3270 and 5250 objects does not accept all arguments correctly.
6574469

6574471

Update Java Platform, Standard Edition to 1.6.0_01 or later (third party) for Solaris and Linux platforms.
6583316 CDM cannot be disabled on a per-client basis for SGD clients.
6583333 ssh launch failure when sshhelper is setuid, and SGD user has no home directory.
6597576 SGD Enhancement Module for Linux platforms does not get installed in non‐default path.
6598686 Application title is garbaged on locales.
6601084 In Integrated mode, the folder specified in the “Start In” box is invalid.


Bug Fixes in Version 4.31

The following table lists the significant bugs that are fixed in the 4.31 release.


Reference Description
2140625 Time zone redirection is fixed for clients on UNIX platforms.
2145026 Licensing information is not copied to all the secondaries until after a restart.
2145602 X application launch is slow or times out. Possible error in the Input Method handling in the procs.exp script.
2145932 Windows key functionality is being held when returning to SGD session.
2146043 Using client drive mapping, you cannot overwrite a larger file.
2146285 Tomcat fails and icons do not appear on the webtop.
6440254 The proxy server authentication dialog does not display realm information.
6443192 Upgrading using the pkgadd command on Solaris OS reports hundreds of file conflicts.
6443840 The SGD Client does not understand proxy failover from proxy server configuration (PAC) files.
6474180 The HARD_SERVER_LIMIT of the SGD Web Server is increased to 1024.
6480225 In Integrated mode, applications fail to resume on UNIX client platforms.
6494450 Client drive mapping cannot handle files larger than 2 gigabytes.
6499639 A recursive directory request causes a segmentation fault when using client drive mapping on UNIX and Linux platforms.
6503627 The xfrbelgian.txt keyboard map file contains a mistake.
6518152 Start menu is not updated using Integrated mode on Microsoft Windows Vista client devices.
6518638 The tarantella print cancel command deletes all print jobs instead of just the selected job.
6525384 XRDP does not work with SGD.
6528037 Page Not Found displays on the webtop when a group containing hosts is deployed by mistake to a webtop.
6506222 A user’s .Xdefaults file is not used when launching an application.


Documentation Issues in Version 4.41

This section lists the known documentation issues for the 4.41 release.

Correction to the “Selecting a Cipher Suite for Secure Intra-Array Communication” Section

In the “Selecting a Cipher Suite for Secure Intra-Array Communication” section on page 55 of the Sun Secure Global Desktop 4.41 Administration Guide, the following sentence is incorrect:

“By default, the SGD uses the RSA_WITH_AES_256_CBC_SHA cipher suite.”

The corrected sentence is as follows:

“By default, SGD uses the TLS_RSA_WITH_AES_128_CBC_SHA cipher suite.”

Correction to the “Keep Alive Configuration for Windows Terminal Servers” Section

The “Keep Alive Configuration for Windows Terminal Servers” section on page 166 of the Sun Secure Global Desktop 4.41 Administration Guide contains an invalid link to Microsoft Knowledge Base Article 216783.

The corrected link is as follows:

http://support.microsoft.com/?kbid=216783

Correction to the “How to Configure SSL Connections to Active Directory” Section

The “How to Configure SSL Connections to Active Directory” section on page 83 of the Sun Secure Global Desktop 4.41 Administration Guide contains incorrect port number information.

The port number information in step 4 of the procedure should read as follows:

“The ports required depends on the SSL configuration used for Active Directory authentication, as follows:


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