Exit Print View

Oracle Secure Global Desktop Platform Support and Release Notes for Version 4.6

Document Information

Preface

1.  New Features and Changes

2.  System Requirements and Support

SGD Server Requirements and Support

Hardware Requirements for SGD

Supported Installation Platforms for SGD

Operating System Modifications

5250 and 3270 Applications

Solaris 10 OS

Red Hat Enterprise Linux and Oracle Enterprise Linux

Virtualization Support

Retirements to Supported SGD Installation Platforms

Java Technology Version

Required Users and Privileges

Network Requirements

Clock Synchronization

SGD Web Server

Supported Authentication Mechanisms

Supported Versions of Active Directory

Supported LDAP Directories

Supported Versions of SecurID

SSL Support

Printing Support

Client Device Requirements and Support

Supported Client Platforms

Virtualization Support

Retirements to Supported Client Platforms

Supported Proxy Servers

PDF Printing Support

Supported Smart Cards

SGD Gateway Requirements and Support

Supported Installation Platforms for the SGD Gateway

Virtualization Support

Retirements to Supported Gateway Installation Platforms

SGD Server Requirements for the SGD Gateway

Apache Web Server

Supported Cipher Suites for SSL Connections

Application Requirements and Support

Supported Applications

Supported Installation Platforms for the SGD Enhancement Module

Virtualization Support

Retirements to Supported Installation Platforms for the SGD Enhancement Module

Microsoft Windows Terminal Services

Audio Quality

Color Depth

Encryption Level

Transport Layer Security

X and Character Applications

Supported X Extensions

Character Applications

Support and End-Of-Support Statements

Deprecated Features

3.  Known Issues, Bug Fixes, and Documentation Issues

Client Device Requirements and Support

This section contains the following topics:

Supported Client Platforms

The following table lists the supported client platforms for the SGD Client. Also included are the supported browsers, and the supported desktop menu systems when the SGD Client is operating in Integrated mode.

Supported Client Platform
Supported Browsers
Integrated Mode Support
Microsoft Windows 7 (32-bit and 64-bit)
Internet Explorer 8

Mozilla Firefox 3

Microsoft Windows Start Menu
Microsoft Windows Vista (32-bit and 64-bit)
Internet Explorer 7

Internet Explorer 8

Mozilla Firefox 3

Microsoft Windows Start Menu
Microsoft Windows XP Professional (32-bit)
Internet Explorer 7

Internet Explorer 8

Mozilla Firefox 3

Microsoft Windows Start Menu
Solaris OS on SPARC platforms At least Solaris 10 10/09
Mozilla Firefox 3
Java Desktop System Launch Menu
Solaris OS on x86 platforms At least Solaris 10 10/09
Mozilla Firefox 3
Java Desktop System Launch Menu
Solaris OS Trusted Extensions on SPARC platforms At least Solaris 10 10/09
Mozilla Firefox 3
Not supported
Solaris OS Trusted Extensions on x86 platforms At least Solaris 10 10/09
Mozilla Firefox 3
Not supported
Mac OS X 10.6
Safari 5

Safari 4

Mozilla Firefox 3

Not supported
Red Hat Enterprise Linux 5.5 Desktop (32-bit and 64-bit)
Mozilla Firefox 3
Gnome or KDE Start Menu
Ubuntu 10.04 (32-bit and 64-bit)
Mozilla Firefox 3
Gnome Start Menu

The SGD Administration Console is not supported on Safari browsers.

Beta versions or preview releases of browsers are not supported.

Browsers must have the JavaScript programming language enabled.

To support the following functionality, browsers must have Java technology enabled:

If Java technology is not available, the SGD Client can be downloaded and installed manually. Manual installation is available for all supported client platforms except Mac OS X. On Microsoft Windows platforms, you need administrator privileges to install the SGD Client.

Java Plugin tool version 1.6 is supported as a plug-in for Java technology.

When users start more than one user session using the same client device and browser, the user sessions join rather than the new session ending the existing session. For user sessions to join in this way, the browser must be configured to allow permanent cookies. If permanent cookies are not allowed, user sessions always end and this might cause application windows to disappear.

For best results, client devices must be configured for at least 256 colors.

The SGD Client and webtop are available in the following supported languages:

Virtualization Support

The supported client platforms for SGD are supported on a Type 1 (bare metal) hypervisor or a Type 2 (hosted) hypervisor, for example Oracle VM VirtualBox, VMWare, or Oracle VM Server for SPARC (previously called Sun Logical Domains or LDoms).

Retirements to Supported Client Platforms

The following table shows the SGD Client installation platforms, browsers and Java Plugin tools that have been retired.

SGD Version
Platforms No Longer Supported
4.60
Mac OS X 10.5

OpenSolaris (all versions)

Red Hat Enterprise Linux Desktop 5.0 to 5.4

Solaris 10 OS up to, and including, 5/09

Ubuntu 8

Firefox 2

Internet Explorer 6

Safari 2

Safari 3

Java Plugin tool version 1.5

4.50
Fedora Linux 8

Mac OS X 10.4

Microsoft Windows 2000 Professional

Solaris 8 OS

Solaris 9 OS

SUSE Linux Enterprise Desktop 10

Ubuntu 7.04

4.41
Fedora Linux 7

Red Hat Desktop version 4

Mozilla 1.5

Supported Proxy Servers

To connect to SGD using a proxy server, the proxy server must support tunneling. You can use HTTP, Secure (SSL) or SOCKS version 5 proxy servers.

For SOCKS version 5 proxy servers, SGD supports the Basic and No Authentication Required authentication methods. No server-side configuration is required.

PDF Printing Support

To be able to use PDF printing, a PDF viewer must be installed on the client device. SGD supports the following PDF viewers by default.

Client Platform
Default PDF Viewer
Microsoft Windows platforms
Adobe Reader, at least version 4.0
Solaris OS on SPARC platforms
Adobe Reader (acroread)

GNOME PDF Viewer (gpdf)

Solaris OS on x86 platforms
GNOME PDF Viewer (gpdf)
Linux
GNOME PDF Viewer (gpdf)

Evince Document Viewer (evince)

X PDF Reader (xpdf)

Mac OS X
Preview App (/Applications/Preview.app)

Note - The Adobe Reader PDF viewer must support the -openInNewWindow command option. The Preview App PDF viewer must support the open -a command option.


To be able to use a supported PDF viewer, the application must be on the user’s PATH.

Support for alternative PDF viewers can be configured in the user’s client profile.

Supported Smart Cards

SGD works with any Personal Computer/Smart Card (PC/SC)-compliant smart card and reader supported for use with Microsoft Remote Desktop services.