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Oracle Secure Global Desktop Platform Support and Release Notes for Version 4.6

Document Information

Preface

1.  New Features and Changes

2.  System Requirements and Support

3.  Known Issues, Bug Fixes, and Documentation Issues

Known Bugs and Issues

6456278 - Integrated Mode Does Not Work for the Root User

6482912 - SGD Client Not Installed Automatically

6555834 - Java Technology is Enabled For Browser But Is Not Installed On Client Device

6598048 - French Canadian Keyboard Not Mapped Correctly for Windows Applications

6665330 - Font Errors When Starting VirtualBox Software From a Java Desktop System Session Displayed Using MyDesktop

6801579 - Kana Mode Unavailable for Solaris OS Applications on Microsoft Windows Client Devices

6809365 - Application Start Failures and Quotation Marks in the User's DN

6831480 - Backup Primaries List Command Returns an Error

6863153 - HyperTerminal Application Hangs in a Relocated Windows Desktop Session

6921995 - Load-Balancing JSP Does Not Work When Java Technology is Not Available

6937146 - Audio Unavailable for X Applications Hosted on 64-Bit Linux Application Servers

6942981 - Application Startup is Slow on Solaris 10 OS Trusted Extensions

6957820 - SGD Client Hangs When Using Smart Card Authentication for Windows Applications

6961236 - Error Messages in Tomcat Log

6962970 - Windows Client Device Uses Multiple CALs

6963320 - Cannot Connect to SGD Using Version 4.5 of the SGD Gateway, or Using an Upgraded Version 4.6 Gateway

6969404 - PDF Printing Issue on Solaris 10 OS Platforms

6970615 - SecurID Authentication Fails for X Applications

6974464 - Kiosk Mode Display Issue on Ubuntu Clients

6979110 - Localized Documentation Not Available

Sun Type 7 Japanese Keyboard Issues

Start Menu Items Not Sorted Alphabetically

Microsoft Windows Server 2003 Applications Limited to 8-Bit Color Depth for Large Screen Resolutions

Bug Fixes in Version 4.60

Bug Fixes in Version 4.50

Bug Fixes in Version 4.41

Documentation Issues in Version 4.60

Deprecated --force Option Included in the Documentation

Correction to the "SGD Remote Desktop Client" Section

Avoiding Port Conflicts for the X Protocol Engine

Correction to --suffix-mappings Option Documentation

Correction for tarantella object new_windowsapp Command

Documentation for tarantella config reload Command

tarantella config reload

Syntax

Description

Examples

Correction for the Windows Audio Sound Quality Attribute

Correction to "Upgrading the SGD Gateway"

Correction to Printing Troubleshooting Topic

Documentation Issues in Version 4.60

This section lists the known documentation issues for the 4.60 release.

This section includes the following topics:

Deprecated --force Option Included in the Documentation

Appendix D of the Oracle Secure Global Desktop 4.6 Administration Guide incorrectly lists the --force option for the tarantella stop and tarantella restart commands.

The --force option was deprecated in the 4.6 release and is no longer available.

Correction to the “SGD Remote Desktop Client” Section

The table of command options for the SGD Remote Desktop Client on page 152 of the Oracle Secure Global Desktop 4.6 Administration Guide incorrectly states that the default setting for the -windowskey option is on.

The default setting for the -windowskey option is off.

Avoiding Port Conflicts for the X Protocol Engine

The following applications troubleshooting topic is missing from the released documentation.

Application startup can take longer than expected if SGD attempts to use an X display port that is being used by another service. Application startup eventually completes successfully.

The solution is to exclude the port from use by the X Protocol Engine.

In the Administration Console, go to the Protocol Engines -> X tab for each SGD server in the array and type -xport portnum in the Command-Line Arguments field, where portnum is the TCP port number to exclude.

Alternatively, use the following command:

$ tarantella config edit --xpe-args "-xport portnum"

To exclude several ports, you can specify -xport portnum multiple times, as follows:

$ tarantella config edit \
--xpe-args "-xport portnum_1" "-xport portnum_2" "-xport portnum_3"

The changes made take effect for new X Protocol Engines only. Existing X Protocol Engines are not affected.

Correction to --suffix-mappings Option Documentation

The --suffix-mappings option for the tarantella service command is incorrectly documented.

In the tables of command options on page 820 and page 825 in Appendix D of the Oracle Secure Global Desktop 4.6 Administration Guide, the following paragraph is incorrect:

“Applies only to Active Directory service objects.”

This paragraph should read as follows:

“Applies to Active Directory service objects and LDAP service objects that connect to Active Directory.”

The initial sentence in the “Suffix Mappings” section on page 98 in Chapter 2 of the Oracle Secure Global Desktop 4.6 Administration Guide, should read as follows:

“The following information applies to Active Directory service objects and LDAP service objects that connect to Active Directory.”

Correction for tarantella object new_windowsapp Command

In this release, the Window Manager (--winmgr) attribute is not available when you create a new Windows application object using the tarantella object new_windowsapp command.

The documentation for the tarantella object new_windowsapp command on page 744 in Appendix D of the Oracle Secure Global Desktop 4.6 Administration Guide incorrectly lists the --winmgr attribute.

Documentation for tarantella config reload Command

Details for the tarantella config reload command are missing from the released documentation.

The following information should be included in the “The tarantella config Command” section on page 688 in Appendix D of the Oracle Secure Global Desktop 4.6 Administration Guide.

tarantella config reload

Reloads properties for the server where the command is run.

Syntax
tarantella config reload [ --login-beans ]
Description

The following table shows the available options for this command.

Option
Description
--login-beans
Reloads server properties related to authentication, such as com.sco.tta.server.login.DSLoginFilter.properties.

This option can be used to reload properties on a secondary server, without restarting the server.

Examples

The following example reloads all authentication properties for the server where the command is run.

$ tarantella config reload --login-beans

Correction for the Windows Audio Sound Quality Attribute

The documentation for the Windows Audio Sound Quality (--array-audio-quality) attribute on page 468 in Appendix A of the Oracle Secure Global Desktop 4.6 Administration Guide is incorrect.

The description of the High Quality Audio setting should read as follows:

Correction to “Upgrading the SGD Gateway”

The following sentence in the “Upgrading the SGD Gateway” section on page 5 of the Oracle Secure Global Desktop 4.6 Gateway Administration Guide is incorrect.

“When you upgrade the SGD Gateway, your original configuration, such as keystores and routing proxy configuration files are preserved. There is no need to reconfigure the SGD Gateway after upgrading.”

This sentence should read as follows:

“When you upgrade the SGD Gateway, most of your original configuration, such as routing proxy configuration files is preserved. However, the upgrade process overwrites any self-signed certificates used by the Gateway.

After an upgrade, you must reconfigure the SGD Gateway. Follow the standard configuration steps for authorizing a Gateway to SGD, as described in “How to Install SGD Gateway Certificates on the SGD Array” on page 16.”

See 6963320 - Cannot Connect to SGD Using Version 4.5 of the SGD Gateway, or Using an Upgraded Version 4.6 Gateway for more details about reconfiguring the SGD Gateway following an upgrade.

Correction to Printing Troubleshooting Topic

The following sentence is missing from the “For PDF Printing, is Ghostscript Available on the SGD Host?” printing troubleshooting topic on page 250 in Chapter 5 of the Oracle Secure Global Desktop 4.6 Administration Guide.

“Try upgrading to the latest version of Ghostscript. After upgrading, ensure that the symbolic link /opt/tarantella/var/info/gsbindir points to the directory where the new Ghostscript binaries are installed.”