This section describes the supported platforms and requirements for client devices.
The following table lists the supported client platforms for the SGD Client. Also included are the supported browsers, and the supported desktop menu systems when the SGD Client is operating in Integrated mode.
Supported Client Platform | Supported Browsers | Integrated Mode Support |
---|---|---|
Microsoft Windows 7 (32-bit and 64-bit) | Internet Explorer 8 Mozilla Firefox 3 | Microsoft Windows Start Menu |
Microsoft Windows Vista (32-bit and 64-bit) | Internet Explorer 7 Internet Explorer 8 Mozilla Firefox 3 | Microsoft Windows Start Menu |
Microsoft Windows XP Professional (32-bit) | Internet Explorer 7 Internet Explorer 8 Mozilla Firefox 3 | Microsoft Windows Start Menu |
Oracle Solaris on SPARC platforms At least Oracle Solaris 10 10/09 | Mozilla Firefox 3 | Java Desktop System Launch Menu |
Oracle Solaris on x86 platforms At least Oracle Solaris 10 10/09 | Mozilla Firefox 3 | Java Desktop System Launch Menu |
Oracle Solaris Trusted Extensions on SPARC platforms At least Oracle Solaris 10 10/09 | Mozilla Firefox 3 | Not supported |
Oracle Solaris Trusted Extensions on x86 platforms At least Oracle Solaris 10 10/09 | Mozilla Firefox 3 | Not supported |
Mac OS X 10.6 | Safari 5 Safari 4 Mozilla Firefox 3 | Not supported |
Red Hat Enterprise Linux 5.5 Desktop (32-bit and 64-bit) | Mozilla Firefox 3 | Gnome or KDE Start Menu |
Ubuntu 10.04 (32-bit and 64-bit) | Mozilla Firefox 3 | Gnome Start Menu |
The SGD Administration Console is not supported on Safari browsers.
Beta versions or preview releases of browsers are not supported.
Browsers must have the JavaScript™ programming language enabled.
To support the following functionality, browsers must have Java™ technology enabled:
Downloading and installing the SGD Client automatically
Determining proxy server settings from the user’s default browser
If Java technology is not available, the SGD Client can be downloaded and installed manually. Manual installation is available for all supported client platforms except Mac OS X. On Microsoft Windows platforms, you need administrator privileges to install the SGD Client.
Only Java Plug-in software version 1.6 is supported as a plug-in for Java technology.
Due to known issues, Java Plug-in software version 1.7 is not supported in this release. Please ensure that any issue you report to Oracle Support can be reproduced using Java Plug-in software version 1.6.
When users start more than one user session using the same client device and browser, the user sessions join rather than the new session ending the existing session. For user sessions to join in this way, the browser must be configured to allow permanent cookies. If permanent cookies are not allowed, user sessions always end and this might cause application windows to disappear.
For best results, client devices must be configured for at least 256 colors.
The SGD Client and webtop are available in the following supported languages:
French
German
Japanese
Korean
Simplified Chinese
Traditional Chinese
The supported client platforms for SGD are supported on a Type 1 (bare metal) hypervisor or a Type 2 (hosted) hypervisor, for example Oracle VM VirtualBox, VMWare, or Oracle VM Server for SPARC (previously called Sun Logical Domains or LDoms).
The following table shows the SGD Client installation platforms, browsers and Java Plugin tools that have been retired.
SGD Version | Platforms No Longer Supported |
---|---|
4.60 | Mac OS X 10.5 OpenSolaris (all versions) Red Hat Enterprise Linux Desktop 5.0 to 5.4 Solaris 10 OS up to, and including, 5/09 Ubuntu 8 Firefox 2 Internet Explorer 6 Safari 2 Safari 3 Java Plugin tool version 1.5 |
4.50 | Fedora Linux 8 Mac OS X 10.4 Microsoft Windows 2000 Professional Solaris 8 OS Solaris 9 OS SUSE Linux Enterprise Desktop 10 Ubuntu 7.04 |
To connect to SGD using a proxy server, the proxy server must support tunneling. You can use HTTP, Secure (SSL) or SOCKS version 5 proxy servers.
For SOCKS version 5 proxy servers, SGD supports the Basic and No Authentication Required authentication methods. No server-side configuration is required.
To be able to use PDF printing, a PDF viewer must be installed on the client device. SGD supports the following PDF viewers by default.
Client Platform | Default PDF Viewer |
---|---|
Microsoft Windows platforms | Adobe Reader, at least version 4.0 |
Oracle Solaris on SPARC platforms | Adobe Reader (acroread) GNOME PDF Viewer (gpdf) |
Oracle Solaris on x86 platforms | GNOME PDF Viewer (gpdf) |
Linux | GNOME PDF Viewer (gpdf) Evince Document Viewer (evince) X PDF Reader (xpdf) |
Mac OS X | Preview App (/Applications/Preview.app) |
The Adobe Reader PDF viewer must support the -openInNewWindow command option. The Preview App PDF viewer must support the open -a command option.
To be able to use a supported PDF viewer, the application must
be on the user’s PATH
.
Support for alternative PDF viewers can be configured in the user’s client profile.