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### Troubleshooting Options

The following table lists the suggested order of troubleshooting procedures when you have an issue with the server.

Step | Troubleshooting Task | Link
--- | --- | ---
1 | Gather initial service visit information. | How to Gather Service Visit Information
2 | Investigate any power-on problems. | How to Troubleshoot Power Problems
3 | Perform external visual inspection and internal visual inspection. | How to Inspect the Outside of the Server How to Inspect the Inside of the Server
4 | Troubleshoot DIMM problems. | Troubleshooting DIMM Problems
5 | View BIOS event logs and POST messages. | Sun Fire X4640 Server Service Manual
6 | View service processor logs and sensor information. | Using the ILOM to Monitor the Host
7 | Run SunVTS diagnostics. | Using SunVTS Diagnostics Software
8 | Collect diagnostics data for Oracle Service. | Creating a Data Collector Snapshot

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