SunScreen EFS Release 3.0 Installation Guide

Installation Problems

On certain workstations that have Solaris 7 pre-installed, problems using the SunScreen EFS 3.0 installation wizard can occur. These are described below.

Re-install

If the installation wizard is used to install SunScreen EFS 3.0 and pkgrm is used to remove it, subsequent attempts to install using the installation wizard results in a message which says that the product is already installed. This can happen even after the software packages have been removed.

If this happens, exit the installation wizard and remove the SunScreen EFS 3.0 packages using /usr/bin/prodreg before attempting to re-install SunScreen EFS 3.0 using the installation wizard.

Overinstall

If you attempt to install SunScreen EFS 3.0 on a machine that already has a complete installation, the installation wizard completes most of the installation but fails during the pkgadd of the SUNWicgSS package. It then proceeds to remove all packages added to that point.

Subsequent installations through the installation wizard screenInstaller or pkgadd and ss_install are successful.

Uninstall

The panel displayed after the installation of SunScreen EFS 3.0 packages refers to a log file. This log file mentions the creation of an uninstall class during the installation process. Do not attempt the uninstall SunScreen EFS 3.0 with this uninstall class. It does not properly remove the SunScreen EFS 3.0 packages.

The correct method is to use pkgrm to remove the packages installed from the CD and to remove the /etc/opt/SUNWicg, /var/opt/SUNWicg, and /etc/skip directories. See Chapter 8 for instructions on removing the software.