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Activity Processing Overview

Activity processing is performed on the Activity screen in OIPA. Some activity processing can occur on other screens, but typically the Activity screen houses the activity processing functionality. There are several ways to process an activity. You can manually process the activity by selecting the lightning bolt icon next to an activity. Activities can also be generated by the system, reversed or deleted. Activities can be processed at the plan or policy level.

There are two main components of an activity: activity type and activity status. Activity type defines how the activity was created (generated by the user or by the system). The activity status defines the current state of the activity (active, pending, etc.).

OIPA controls activity processing through a timestamp. This prevents users from accessing an activity that is being processed.