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Sending E-Mail about Issues

You can send e-mails about project and workgroup issues that include basic information, such as project, issue name, priority and due date.

To send issue e-mails:

  1. Open one or more projects in the Projects section using one of the following methods:
    • Click "" Projects to open the last project or group of projects you were working with.
    • Click the "" Projects menu and choose one of the most-recently used projects or group of projects.
    • Click the "" Projects menu and choose Open Projects to select a project or group of projects by portfolio type, EPS node, or project code.
  2. On the Projects navigation bar, click "" Issues.
  3. On the Issues page, expand a project and click "" E-Mail for one of the issues.
  4. In the E-mail dialog box:
    1. Edit the recipient list, message, and subject as needed.
    2. Click Send E-mail.

Tips

  • You must have an e-mail address listed in you user profile to send an e-mail.
  • The e-mail message is pre-filled with the addresses of the project manager and responsible manager. The subject area is pre-filled with basic information, such as project, issue name, priority and due date.
  • You can also send issue e-mails from the Issues portlet of the Workgroup Workspace page, the Project Issues portlet of the Workspace page, or the My Issues portlet on the Dashboards page.

Related Topics

About Issues

Working with Issues

Creating Project Issues

Configuring Project Issues

Customizing Project Issues

Assigning Related Items to Issues

Issues Page

Project Issues Portlet of the Workspace Page

Issues Portlet of the Workgroup Workspace Page

My Issues Portlet


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