My Issues Portlet

Overview

Use this portlet to view information about issues with which you are associated . The information that appears depends on the display format and customize options you select.

Screen Elements

Add link

Enables you to create a new project issue. You can select the issue form you want to use to create the issue, then subsequently use the Add Issue page to record basic issue information, such as responsible manager, owner, priority, and a description.

Customize link

Opens a dialog box with configurable options for viewing your issues. This dialog box is identical to the Customize Issues dialog box of the Projects section. See Customize Project Issues Dialog Box.

Display options

Determine the format in which you want to display project issues. The display option applies for all users who can access the Project Issues portlet.

  • List: Displays issues in a list, and enables you to add, edit, or delete issues. By default, all issues display in the List format, but you can customize the list to display only the issues you want to see. You can also select the columns of information you want to display, and choose how to group and sort issues in the list.
  • Chart: Enables you to graphically display issue count information based on your customized group and filter selections. When you customize the portlet, you can change these group and filter options. You can additionally customize the portlet to specify chart type and color options. To view group by and issue count details, move the mouse over each bar or slice in the chart.

To view issues in Chart format, you must customize the portlet and select at least one grouping level option; otherwise, the chart does not display. To select grouping level options, click Customize and then click the Group tab. To rotate the display of a pie chart, you can click and drag the chart either clockwise or counter clockwise.

Filter field

The name of the filter currently applied to the portlet. By default, all issues display, but you can customize the portlet to apply a custom filter. If a custom filter is applied, the filter description appears in this field, and only those issues that meet the filter criteria appear for both the List and Chart format.

Issue Name field

The name or description of the issue.

Priority field

The level of importance assigned to the issue.

Owner field

The resource responsible for the selected issue.

If you have edit privileges, you can select a different owner. The list of available resources you can select from depends upon your resource access security privileges.

Resolution Date field

The date the selected issue was resolved.

Status field

The current status of the issue.

E-mail field

The e-mail dialog prepopulated with issue details.

Tips

  • The "No information is available" message is displayed when no workgroup issues have been added, or when your filtering criteria excludes existing issues.
  • When a project activity is associated with a workgroup issue, the issue will also appear as a project issue on the Project Issues portlet and the Issues page. If the activity association is removed, the issue no longer appears in the Issues portlet on the Workgroup Workspace page; it only appears as a project issue.

Getting Here

  1. Click "" Dashboards.
  2. On the Dashboards page, select a dashboard.
  3. On the dashboard, expand the My Issues portlet.

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