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Add new Issue Codes page

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The Add new Issue Codes page enables you to add a new issue code to the enterprise. Once created, you can subsequently add code values to the issue code, and then assign code values to issues across multiple projects. This enables you to categorize project issues in a way that is meaningful to you.

To add a new issue code

  1. Type a unique name to identify the code.
  2. To make the code a secure code, mark the Secure Code checkbox. You can designate an issue code as a secure code only if you have the required privilege; otherwise, this checkbox does not appear.
  3. For each issue code you want to add, repeat steps 1 and 2.
  4. When finished, click Save.
  5. All issue codes you added display on the page. To add additional codes, click Add More. If you are finished adding codes, click Done.
Tip: Once a code is added, it is listed alphabetically in the Issue Code hierarchy. You can then add issue code values to the code.
 
To add an issue code value, in the hierarchy, if not already selected, click the name of the issue code to which you want to add a value, then click Add Code Values.