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Edit/Delete Issue Code page

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You can use the Edit/Delete Issue Code page to modify information for an existing issue code, including the issue code name and the maximum code value length. You can additionally add a new or edit an existing issue code value. With additional security privileges, you can also specify whether or not the issue is a secure code, as well as delete the issue code from the hierarchy.

To edit an issue code

  1. Type a unique name to identify the code.
  2. To make the code a secure code, mark the Secure Code checkbox. You can designate an issue code as a secure code only if you have the required privilege; otherwise, depending on the other privileges you are assigned, this checkbox is either disabled or does not appear at all.
  3. Type a maximum length for issue code values. You cannot exceed a maximum length value of 20.
  4. Click Save.
Tip: You can additionally add issue code values to the code, as well as edit existing code values.

To add a new issue code value, in the hierarchy, if not already selected, click the name of the issue code to which you want to add a value, then click Modify. Next, click Add Code Values.

To edit an existing issue code value

  1. In the hierarchy, click the issue code value you want to edit.
  2. Type a unique name to identify the code value.
  3. Type a description to define the code value.
  4. Click Save.

To delete an issue code

  1. In the hierarchy, click the issue code you want to remove, then click Modify. Click Delete.
  2. Verify you want to remove the issue code, and click Delete.

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