You can use the Edit/Delete Issue Code page to modify information for an existing issue code, including the issue code name and the maximum code value length. You can additionally add a new or edit an existing issue code value. With additional security privileges, you can also specify whether or not the issue is a secure code, as well as delete the issue code from the hierarchy.
To edit an issue code
- Type a unique name to identify the code.
- To make the code a secure code, mark the Secure Code checkbox. You can designate an issue code as a secure code only if you have the required privilege; otherwise, depending on the other privileges you are assigned, this checkbox is either disabled or does not appear at all.
- Type a maximum length for issue code values. You cannot exceed a maximum length value of 20.
- Click Save.
Tip: You can additionally add issue code values to the code, as well as edit existing code values.
To add a new issue code value, in
the hierarchy, if not already selected, click the name of the issue code to
which you want to add a value, then click
Modify. Next, click
Add Code Values.
To edit an existing issue code value
- In the hierarchy, click the issue code value you want to edit.
- Type a unique name to identify the code value.
- Type a description to define the code value.
- Click Save.
- In the hierarchy, click the issue code you want to remove, then click
Modify. Click
Delete.
- Verify you want to remove the issue code, and click Delete.