Suspense Overview

Suspense Accounts

A suspense account is an account that is used to temporarily store money until a decision is made about where the money will be allocated.  It identifies where the money came from and allows the money to be used as payment to one or more polices.  Suspense accounts are set-up in the Rules Palette from the Admin Explorer tab in the Chart of Accounts folder.

Suspense Records

Suspense records are used to track and hold money in a suspense account.  A unique suspense number is generated with each suspense record for identification purposes.  Suspense records are written to the suspense account(s) for a company's general ledger.  These records temporarily hold money until an activity generates a process to disperse or apply the money.  Suspense records are created in OIPA and are associated with existing suspense accounts.

Transactions that Generate Suspense Records

Transactions can be configured to automatically generate suspense records when they are processed as activities in OIPA.  The GenerateSuspense business rule must be attached to the transaction in order for a suspense record to be automatically generated.