Oracle® Insurance Policy Administration 9.1.0.0.0 E15811-01

# Reverse a Disbursement

Since the disbursement activity is spawned from another activity (Free Look, Withdrawal, or Full Surrender) then it will automatically be reversed when the parent activity is reversed. You can view the accounting details to verify the disbursement reversal accounting.

Steps to Reverse a Disbursement

1. Open the policy that contains the disbursement.

2. Click Activities from the left navigation menu to open the Activities screen.

3. Click the reversal
   icon next to the activity that spawned the disbursement.

4. Enter the new information for the activity and click OK.

5. Click the lightning bolt next to the activity you just updated. The new disbursement record will display on the Activity screen.

6. Process the disbursement.

Note: The new disbursement will need to be approved. The old disbursement record will change to ShadowPending status, even if it was approved before the disbursement was recycled.

Steps to View Reversal Accounting for a Disbursement

1. Open the Activities screen for the policy that contains the reversed disbursement.

2. Click the box next to Shadows at the top of the Activity screen and click Refresh.

3. Scroll through the list of activities until you see the disbursement you reversed. The status will be listed as Shadow.

4. Click the Activity Details icon to the left of the activity. This will open the Activity Details window.

5. Click the Accounting link at the top of the window.

6. Close the window when you have finished reviewing the reversal accounting record.