A/P Netting File Refresh program (R03B4652)

A/R Delinquency Fee Journal program (R03B22)

processing options

usage

A/R Delinquency Notices Print program (R03B20)

processing options

usage

A/R Invoice Details program (R03B4201A)

processing options

usage

A/R Netting File Refresh program (R03B4651)

A/R to Account Balance by Account ID program (R03B707)

data selection and sequence

out-of-balance conditions

processing options

usage

A/R to G/L by Batch program (R03B701)

out-of-balance conditions

usage

A/R to G/L Receipts program (R890911BI)

out-of-balance conditions

processing options

usage

AAIs
  See automatic accounting instructions (AAIs)

account activities

adding

reviewing and deleting

Account Activity Log program (P03B31)

adding activities

reviewing activities

Account Balance Inquiry program (P03B218)

overview

Accounts Receivable and Accounts Payable netting
  See AR/AP netting

accounts receivable constants

company control

enhanced constants

overview

setup

system constants

accounts receivable setup
  See system setup

accounts receivable system controls

setting up

Account Statistic History program (P03B16)

activities

adding

reviewing and deleting

voiding deduction

activity codes

adding

adding type codes

applying to deductions

for deductions

adding activity type codes

adding balance forward receipts (TI code 2)

adding batch invoices

adding credit and collection manager user-defined codes (UDCs)

adding credit information to customer records

adding customers

adding date effective category codes

adding electronic receipts

adding G/L distribution to an invoice

adding G/L receipts

adding invoice match receipts (TI code 10)

adding logged receipts (TI code 3)

adding speed invoices

adding tickler messages

adding unapplied receipts

address book

setting up credit and collection managers

updating A/R information from

aging setup for companies

Aging Trend Analysis program (R03B166)

algorithms

Balance Forward Match program (R03B50B)

Combination Invoice Match program (R03B50F)

defining

defining in an execution list

Invoice Selection Match program (R03B50A)

Known Invoice Match With Amount (R03B50D)

Known Invoice Match Without Amount program (R03B50E)

analytical reports

applying activity codes to resolve deductions

applying credit memos to deductions

applying unapplied drafts to invoices

applying unapplied receipts to invoices

Apply Receipts to Invoices program (R03B50)

processing options

usage

Approve Delinquency Notices program (P03B201)

approving automatic debit batches

approving delinquency fees

approving delinquency notices

approving receipts

AR/AP netting

AP netting

AR netting

example of accounting entries

overview

reviewing netting documents

revising, deleting, and voiding netting transactions

understanding source, transfer, and result documents

Argentina

customer master

as of date feature

assigning credit and collection information to customers

assigning execution lists to customers

attachments

adding to an invoice

automatic accounting instructions (AAIs)

deductions (RN)

delinquency fees (RFC and RFD)

discounts taken (RKD)

draft processing (RDxx) setup

logged receipts (RCLC)

netting (NC)

overview for accounts receivable

receivables bank accounts (RB)

receivables trade (RC)

unapplied receipts (RCUC)

write-offs (RAxx)

automatic debits

approving batches

creating

deleting a batch

formatting a batch

overview

posting batches

purging batches

transferring to the bank

automatic draft processing

automatic entries created by posting invoices

automatic receipts processing

applying receipts to invoices

changing the upload status of a batch

creating receipt records automatically

deleting electronic receipts

mapping receipt records

overview

purging electronic receipts

reviewing, revising, and adding electronic receipts

setup

Balance Forward Match program (R03B50B)

processing options

usage

balance forward receipts (TI code 2)

Bank Account Exception program (R00310)

Bank Account Validation program (R00314)

processing options

usage

bank transit verification for drafts

batch control setup

batch invoice processing

adding invoices

deleting invoices

mapping fields

overview

posting invoices

purging processed invoices

revising invoices

Batch Invoice Processor program (R03B11Z1A)

processing options

usage

Batch Invoice Revisions program (P03B11Z1)

processing options

usage

Belgium

customer master

Build Netting Report File program (R03B465)

processing options

usage

category codes

customer master

date effective

chargeback reason codes

chargebacks

creating

creating from deductions

collecting customer payments automatically

collecting drafts

collection manager user defined code (UDC) (01/CM)

collection reason codes

Collection Report program (R03B461)

processing options

usage

combination invoice match example

Combination Invoice Match program (R03B50F)

processing options

usage

contingent liability for drafts

Copy Bank File to Diskette program (P0457D)

processing options

usage

Create Automatic Debit Batch program (R03B571)

processing options

usage

creating a batch of automatic debits

in final mode

in proof mode

overview

creating draft registers

creating execution lists

Credit/Collection Activity Codes program (P03B30)

Credit/Collection Date Pattern program (P03B08)

Credit Analysis Refresh program (R03B525)

overview

processing options

usage

credit and collections process

adding tickler messages

aging statistical information

creating credit reporting tapes

generating delinquency fees

generating delinquency notices

managing account activities

managing accounts

printing invoices

purging the account activity log

reviewing customer accounts

reviewing parent/child account balances

revising credit information

updating A/R statistics
  See Also statistical information

using the Credit Analysis Refresh program (R03B525)

working accounts using Workflow Management

working customer accounts

credit and collections setup

activity codes

credit and collection managers

credit and collections managers

credit insurance policies

customer records

date patterns

delinquency fee instructions

delinquency notification instructions

delinquency policies

insurance policies

letter text for delinquency notices and statements

overview

workflow messages

Creditel credit reporting tape

Creditel Credit Reporting Tape program (R03B920C)

processing options

requirements

usage

Creditel Credit Report Tape program (R03B920)

processing options

Credit Granting & Management program (P03B305)

credit insurance policies

overview

setup

credit manager user defined code (UDC) (01/CR)

credit memos

applying to deductions

applying to invoices

entering

credit message codes

credit reimbursements

generating

overview

posting

credit reporting tape

Creditel mapping

Dun & Bradstreet mapping

Experian mapping

credit reporting tapes

creating

cross reference

for customers and delinquency policies

Customer / Supplier Balance Report program (R7404002)

processing options

usage

customer accounts

managing

reviewing

reviewing online
  See Also Customer Ledger Inquiry program (P03B2002)

working

Customer Activity Log Purge program (R03B312)

customer category codes

assigning

automatically updating from address book

manually adding

Customer Ledger Inquiry program (P03B2002)

overview

processing options

reviewing invoice details

reviewing invoice revisions

review receipt details

usage

customer master

for Argentina

for Belgium

customer master information
  See Also customer records

overview

Customer Master Information program (P03013)

credit information

processing options

Customer Master MBF - PO program (P0100042)

Customer Master program (P03013)

usage

customer master records

adding

deleting

entering

reviewing

customer records

adding credit and collection information

assigning credit and collection information

cross reference for assigned delinquency policies

entering

revising

setting up credit and collection managers

customer self-service

customer statistics
  See statistical information

daft processing

collection

date effective category codes

activating

adding

entering

purging

revising

Date Effective Category Code Update program (R03012A)

data selection and sequence

processing options

usage

date patterns

setting up for credit and collection

date pattern setup for credit and collections

Deduction Activity Master program (P03B42)

deduction processing
  See Also deductions

overview

resolving deductions

setup

Deduction Processing program (P03B40)

deduction reason codes

deductions

activity codes

applying activity codes to resolve

applying credit memos to

automatic accounting instructions (AAIs)

entering

entering for receipts

entering receipts with deductions

researching and resolving

voiding

voiding activities

Define Delinquency Policies program (P03B2501)

Define Execution Lists program (P03B50)

Defining Application Algorithms program (P03B52)

defining execution lists

deleting an invoice pay item from a receipt

deleting batch invoices

deleting electronic receipts

deleting receipts

Delinquency Fee Purge program (R03B222)

processing options

usage

Delinquency Fee Review program (P03B22)

processing options

usage

delinquency fees

approving, rejecting, and reviewing

automatic accounting instructions (AAIs)

generating

purging

setting up fee instructions

setting up policies

Delinquency letter text program (P03B2801)

delinquency notices

approving

overview

purging

reprinting

reviewing

setting up letter text

setting up notification instructions

setting up policies

Delinquency Notices program (P03B202)

processing options

delinquency policies assigned to customers

delinquency policy setup

discount reason codes

discounts

calculating on invoices

create from deduction

creating chargebacks for unearned

entering on invoices

document type codes

document types for invoices and receipts

draft acceptance

Draft Collection with Status Update program (R03B680)

processing options

draft origination

printing invoices with drafts

printing statements with drafts

draft processing

accepting

applying unapplied drafts to invoices

approving and posting drafts

automatic drafts

contingent liability

creating and revising registers

effect on the general ledger

entering manual drafts

originating
  See Also draft origination

overview

posting batches

register

remitting drafts

returning drafts to prior status

revising

revising, deleting, and voiding drafts

setup

type input codes

types of drafts

draft processing steps

acceptance

collection

origination

remittance

Draft Registers Creation & Review program (P03B675)

draft remittance

error processing

overview

Draft Remittance program (R03B672)

data selection

processing options

usage

drafts

automatic accounting instructions (AAIs)

creating registers

creating renewal

designating as insufficient funds (NSF)

printing statements

printing the NSF Drafts Notification report (R03B574)

reviewing the results of draft entry

Dun & Bradstreet

credit reporting tape

mapping

EDI
  See electronic data interchange (EDI)

EDI Inbound Receipt Inquiry program (P47110)

processing options

usage

EFT
  See electronic funds transfer (EFT)

electronic data interchange (EDI)

adding components to a lockbox transmission

locating and revising inbound transmissions

mapping requirements

overview

purging inbound transmissions

receiving lockbox transactions

transferring inbound transmissions

electronic funds transfer (EFT)

electronic receipts

mapping for automatic receipts processing

purging

Enter Customer Drafts program (P03B602)

processing options

usage

entering credit memos

entering date effective category codes

entering full NSF drafts

entering G/L distribution on an invoice

entering invoices

overview

recurring

speed

standard

with discounts

entering partial insufficient fund (NSF) drafts

entering receipts

general ledger

invoice match (TI code 10)

negative

unapplied

with chargeback (TI code 11 and 16)

with deductions (TI code 17)

with earned discounts (TI code 10)

with multiple type input codes

with type input code 10

with write-offs (TI code 10 and 15)

entering stand-alone records

chargebacks (TI code 26)

deductions (TI code 27)

write-offs (TI code 25)

entering unapplied drafts

Enter Our Drafts program (P03B602)

processing options

usage

example of combination invoice match

examples of invoice selection match

execution lists

assigning to a customer

defining

revising

Experian credit reporting tape

Experian Credit Reporting Tape program (R03B920)

processing options

requirements

usage

F0009 table

F0010 table

F00165 table

F03012A table

F03012 table

F03B08 table

F03B112 table

F03B11 table

F03B13 table

F03B14 table

F03B16S table

F03B16 table

F03B20 table

F03B21 table

F03B28 table

F03B465 table

F03B571 table

F03B575 table

F03B57OW table

F47111 table

F47112 table

F47113 table

F47114 table

F74412 table

formatting a batch of automatic debits

G/L distribution revision on invoices

G/L receipts

creating unapplied receipts from

entering in Speed Receipts Entry

entering in Standard Receipts Entry

overview

General Ledger Post Report program (R09801)

batch invoices process overview

credit reimbursements process overview

draft process overview

invoice process overview

receipt process overview

Generate Customer Balance program (R7403B001)

processing options

usage

Generate Reimbursements program (R03B610)

processing options

usage

Generate Supplier Balance program (R7404001)

processing options

usage

generating credit reimbursements

insufficient funds (NSF)

designating drafts as full or partial

designating for drafts

integrity reports

A/R to Account Balance by Account ID program (R03B707)

A/R to G/L by Batch program (R03B701)

A/R to G/L Receipts program (R890911BI)

invoice document type codes

Invoice Entry MBF Processing Options program (P03B0011)

processing options

usage

Invoice Journal program (R03B305)

data selection

usage

Invoice Journal Review program (P03B11A)

invoice post offset methods

Invoice Print program (R03B505)

processing options

usage

Invoice Print with Draft program (R03B5051)

data selection and sequence

processing options

usage

invoice processing

automatic entries created by the post

category code update

overview

post process

standard and speed entry comparison

standard invoice entry

with default revenue accounts

with discounts

with model journal entries

with percent journal entries

invoices
  See Also invoice processing

adding attachments

applying receipts to invoices automatically

applying unapplied drafts to invoices

batch invoice processing
  See batch invoice processing

deleting

entering credit memos

entering deductions for

entering G/L distribution

entering out of balance

entering speed invoices

entering standard invoices

entering with discounts

entry methods

integrity report

loading for receipt application

locating

printing

printing invoice journal information

printing with draft attachments

processing overview

purging from system

recurring

recycling recurring

reviewing

reviewing and revising G/L distribution information

reviewing and revising unposted

revising posted

revising unposted

select for receipt application

selecting for payment

updating globally using Speed Status Change

updating information from address book

updating using Speed Status Change (P03B114)

using a model journal entry

voiding posted

voiding posted pay items

invoice selection match

examples

Invoice Selection Match program (R03B50A)

processing options

usage

Invoice Trend Analysis program (R03B168)

Italian Statement Print program (R03B5002)

Italy

statement format

Japan

statement format

Kagami Invoice Statement - Japan program (R03B5001JP)

usage

Known Invoice Match With Amount program (R03B50D)

processing options

usage

Known Invoice Match Without Amount program (R03B50E)

processing options

usage

Late Payment Delinquency Fees program (R03B221)

processing options

usage

letter text

setting up for delinquency notices and statements

setting up for notices and statements

line of business processing

overview

setting up

loading invoices for receipt application

locating invoices

lockbox processing

logged receipts

assigning to a customer

entering (TI code 3)

revising

manager approval of input setup

Manual Netting program (P03B455)

processing options

usage

manual receipts processing

applying credit memos to invoices

applying to invoices using multiple TI codes

applying unapplied receipts to invoices

dates, document types, and type input codes

deleting and voiding

displaying open invoices

entering invoice match (TI code 10)

entering stand-alone transactions without invoice match

entry methods

G/L receipts

loading invoices

negative receipts

overview

posting

process overview

revising logged

revising posted and unposted

selecting invoices

speed receipts entry

stand-alone chargebacks (TI code 26)

stand-alone deductions (TI code 27)

stand-alone write-offs (TI code 25)

standard receipt entry

type input codes

unapplied receipts

mapping receipts for automatic processing

matching document type codes

model journal entries

negative receipts

netting

Accounts Receivable and Accounts Payable

creating the A/R netting workfile table (F03B465)

Netting - Aging Report program (R03B466)

processing options

usage

netting reports

NSF
  See insufficient funds (NSF)

NSF Drafts Notification program (R03B574)

processing options

usage

offset methods

B

S

Y

Open A/R Detail - Summarized Report program (R03B413A)

processing options

summarization options

Open A/R Detail with Aging report (R03B4201B)

processing options

usage

Open A/R Summary Analysis program (R03B155)

processing options

usage

out-of-balance invoice entry

P0000 program

P0100042 program

P03013 program

processing options

usage

P03B0001 program

processing options

usage

P03B0011 program

processing options

usage

P03B08 program

P03B102 program

processing options

usage

P03B114 program

processing options

usage

P03B11 program

processing options

usage

P03B11SI program

processing options

usage

P03B11Z1 program

processing options

usage

P03B120 program

P03B121 program

P03B151 program

P03B16 program

P03B2002 program

overview

processing options

review receipt details

usage

P03B201 program

P03B202 program

processing options

usage

P03B218 program

P03B22 program

processing options

usage

P03B2501 program

P03B2801 program

P03B2901 program

P03B30 program

P03B31 program

P03B40 program

P03B42 program

P03B455 program

processing options

usage

P03B52 program

P03B571 program

processing options

usage

P03B602 program

processing options

usage

P03B675 program

P0457D program

processing options

usage

P15103 program

P47110 program

processing options

usage

parent/child account balances

Parent/Child Balance Inquiry program (P03B151)

payment instruments

setting up for drafts

payment terms setup

PM Cash Receipts Entry program (P15103)

adding a receipt with an automatic write-off

loading all open invoices from the A/R Ledger

policies

assigning to customers

credit insurance policies

setting up credit insurance

setting up fee instructions

setting up notification instructions

Policy Cross Reference program (P03B2502)

posting automatic debit batches

posting draft batches

posting invoices

posting receipts

automatic entries created

overview

post offset methods

B

overview

S

Y

Pre-Authorized Drafts program (R03B671)

data sequence

processing options

usage

Print Activity Log program (R03B31)

processing options

usage

printing Accounts Receivable reports

printing delinquency notices

printing invoices

standard

printing netting reports

print programs for statement processing

Process Auto Debits program (P03B571)

processing options

usage

Processed Batch Invoice Purge program (R03B11Z1P)

processing auto debits

purge

automatic debit batches

batch invoices

delinquency notices

invoices and receipts

statements

Purge Date Effective Category Codes program (R03012B)

processing options

usage

Purge Electronic Receipts program (R03B0041A)

processing options

usage

Purge Invoice Transactions program (R03B800)

processing options

usage

Purge Receipt Transactions program (R03B801)

processing options

usage

R00310 program

R00314 program

processing options

usage

R00522 program

R03012A program

data selection and data sequence

processing options

usage

R03012B program

processing options

usage

R03B0041A program

processing options

usage

R03B11Z1A program

processing options

usage

R03B155 program

processing options

usage

R03B161 program

processing options

usage

R03B163 program

processing options

usage

R03B165 program

R03B166 program

R03B167 program

R03B168 program

R03B1691 program

R03B1692 program

R03B1693 program

R03B16A program

processing options

usage

R03B20 program

processing options

usage

R03B21 program

processing options

usage

R03B221 program

processing options

usage

R03B222 program

processing options

usage

R03B22 program

processing options

usage

R03B305 program

data selection

data sequence

processing options

usage

R03B311 program

data sequence

processing options

usage

R03B312 program

R03B31 program

processing options

usage

R03B408 program

processing options

usage

R03B413A program

processing options

summarization options

R03B4201A program

processing options

usage

R03B4201B program

processing options

usage

R03B450 program

R03B461 program

processing options

usage

R03B4652 program

R03B465 program

processing options

usage

R03B466 program

processing options

usage

R03B5001JP program

usage

R03B5001 program

processing options

usage

R03B5002 program

R03B5003 program

R03B500X program

data selection and data sequence

processing options

usage

R03B5010 program

processing options

usage

R03B5051 program

data selection and sequence

processing options

usage

R03B505 program

processing options

usage

R03B506 program

processing options

usage

R03B50A program

processing options

usage

R03B50B program

processing options

usage

R03B50D program

processing options

usage

R03B50E program

processing options

usage

R03B50F program

processing options

usage

R03B50 program

processing options

usage

R03B525 program

processing options

usage

R03B551 program

processing options

usage

R03B560 program

processing options

usage

R03B571 program

processing options

usage

R03B574 program

processing options

usage

R03B610 program

processing options

usage

R03B671 program

data sequence

processing options

usage

R03B672 program

data selection

processing options

usage

R03B680 program

processing options

R03B701 program

out-of-balance conditions

usage

R03B707 program

data selection and sequence

out-of-balance conditions

processing options

usage

R03B800 program

processing options

usage

R03B801 program

processing options

usage

R03B802 program

processing options

usage

R03B8101 program

processing options

usage

R03B920C program

processing options

requirements

usage

R03B920 program

processing options

requirements

usage

R09801 program

invoice process overview

receipt process overview

R47111 program

processing options

usage

R7403B001 program

processing options

usage

R7404001 program

processing options

usage

R7404002 program

processing options

usage

R890911BI program

processing options

usage

reason codes

chargeback

collection

deduction

void/NSF

write-off

receipt document type codes

receipts
  See Also manual receipts processing

applying credit memos to invoices

applying to invoices using multiple TI codes

applying unapplied receipts to invoices

automatic

defining execution lists for automatic processing

deleting or voiding

deleting or voiding invoice pay items from receipts

designating as NSF

displaying open invoices

entering

entering deductions for

general ledger

loading invoices

purging from system

reviewing the results of receipt entry

stand-alone

standard receipt entry

verifying the integrity of

Receipts Activity Register program (R03B560)

processing options

usage

Receipts Deposit Journal program (R03B408)

processing options

usage

Receipts Journal program (R03B311)

data sequence

processing options

usage

receipts post automatic entries

Receipt Trend Analysis program (R03B167)

Receivables/Payables Netting program (R03B450)

Recurring Invoice Inquiry program (P03B120)

Recurring Invoice Report program (R03B305)

data sequence

processing options

usage

recurring invoices

canceling

entering

overview

recycling

reviewing

revising

revising paid

recycle process for recurring invoices

Recycle Recurring Invoices program (R03B8101)

processing options

usage

Refresh Cash Forecast Data program (R00522)

reimbursing customer credits

rejecting delinquency fees

remitting drafts

error processing

overview

renewal drafts

reports

analytical

standard

resetting statements

reversing deductions

Review Delinquency Notices program (P03B202)

Review Electronic Receipts program (P03B121)

reviewing

chargebacks, deductions, unapplied receipt, and draft invoice records

credit and collections information

customer account information

customer accounts using Account Status Summary

delinquency fees

delinquency notices

invoice details

invoices

parent/child account balances

recurring invoices

statements

statistical information

Review Statements program (P03B202)

processing options

usage

revising

batch invoices

credit information

draft registers

drafts

electronic receipts

execution lists

invoices

logged receipts

receipts

selecting a model for a journal entry

selecting invoices for receipt application

setting up

activity codes for deductions

automatic accounting instructions (AAIs)
  See Also automatic accounting instructions (AAIs)

automatic receipts processing
  See Also automatic receipts processing

constants

credit and collections management
  See Also credit and collections setup

customer master category codes

customer master records

drafts

line of business processing

next numbers

payment terms

single credit insurance policy

user-defined codes (UDCs)

Speed Invoice Entry program (P03B11SI)

processing options

usage

speed receipts

assigning logged receipts to a customer

entering

type input codes

Speed Receipts Entry program (P03B0001)

processing options

usage

Speed Status Change program (P03B114)

processing options

updating individual invoices

updating invoices globally

usage

spreading credit memos to invoices

spreading unapplied receipts to invoices

stand-alone records

chargebacks (TI code 26)

deductions (TI code 27)

overview

without invoice match

write-offs (TI code 25)

Standard Invoice Entry program (P03B11)

processing options

usage

Standard Receipts Entry program (P03B102)

processing options

usage

standard reports

Statement/Notification Purge program (R03B5010)

processing options

usage

Statement Notification Refresh program (R03B500X)

data selection and data sequence

processing options

usage

Statement Print Credit Card program (R03B5003)

Statement Print program (R03B5001)

processing options

usage

Statement Print with Draft program (R03B506)

processing options

usage

statements

formats

generating

printing with draft attachments

print programs

processing overview

purging

reprinting

resetting

reviewing

setting up letter text

statistical calculations

Statistical Calculations by Collection Manager program (R03B1693)

Statistical Calculations by Company program (R03B1691)

Statistical Calculations by Credit Manager program (R03B1692)

statistical information

aging

purging

reviewing

running the annual close for statistics

updating

Statistical Purge Repost program (R03B163)

processing options

usage

Statistical Trend Analysis program (R03B165)

Statistics Annual Close program (R03B161)

processing options

usage

statistics for customer analysis
  See statistical information

Statistics History Update program (R03B16A)

processing options

usage

system setup

automatic accounting instructions (AAIs)
  See Also automatic accounting instructions (AAIs)

constants

deduction processing

features

next numbers

payment terms

user-defined codes (UDCs)

System Setup program (P0000)

tickler messages

Tiered Delinquency Notice Print program (R03B21)

processing options

usage

transferring automatic debit batches to the bank

type input codes

1

2

3

4

draft processing

examples

for speed receipts

for standard receipts

UDCs
  See user-defined codes (UDCs)

unapplied drafts

applying to invoices

entering

unapplied receipts

applying to invoices

creating from G/L receipts

entering in speed receipts

entering in standard receipts

generating credits for

unposted invoices

revising

Update A/R from Address Book program (R03B802)

processing options

usage

Update Receipts Header program (R03B551)

processing options

usage

Update to Electronic Receipts program (R47111)

processing options

usage

updating statistics for customers

user-defined codes (UDCs)

00/CM

00/DE

00/DI

00/DT

00/PS

00/PY

01/CM

01/CR

01/DB

01/LP

01/TR

03B/AG

03B/CB

03B/CL

03B/CR

03B/DS

03B/PL

03B/PR

03B/RC

03B/RE

03B/SA

03B/VR

04/RC

04/SC

H00/AG

voiding

deduction activities

deductions

invoice pay items from a receipt

posted invoice pay items

posted invoices

receipts

workflow messages

activating and deactivating for credit limit approval

activating for credit and collection managers

managing accounts

Work With Credit Insurance program (P03B2901)

Work With Recurring Invoices History program (P03B120)

write-offs

automatic vs. manual

reason codes