## JD Edwards EnterpriseOne CRM Application Fundamentals Preface

This preface discusses:

- JD Edwards EnterpriseOne products.

- Common fields used in this implementation guide.

### JD Edwards EnterpriseOne Products

This implementation guide refers to these JD Edwards EnterpriseOne products:

- JD Edwards EnterpriseOne Address Book

- JD Edwards EnterpriseOne CRM Foundation

Customers must conform to the supported platforms for the release as detailed in the JD Edwards EnterpriseOne minimum technical requirements. In addition, JD Edwards EnterpriseOne may integrate, interface, or work in conjunction with other Oracle products. Refer to the cross-reference material in the Program Documentation at http://oracle.com/contracts/index.html for Program prerequisites and version cross-reference documents to assure compatibility of various Oracle products.

### About This Documentation

A companion Guide called About This Documentation contains general information, including:

- Related documentation, common page elements, and typographical conventions for guides.

- Information about using guides and managing the documentation library.

- Information on the International Organization for Standardization (ISO) country and currency codes used within documentation.

- A glossary of useful JD Edwards EnterpriseOne terms that are used in documentation.

See Also

About This Documentation Preface

Using Implementation Guides

Managing the Online Library and Implementation Guides

ISO Country and Currency Codes

Glossary of JD Edwards EnterpriseOne Terms

### Common Fields Used in This Implementation Guide

Address Type | Enter the code that tells the system to use this address as a sold to (bill to) address, a ship to address, or both. Codes are: X: Bill to and ship to address S: Ship to address only B: Bill to address only
City | Enter the name of the city associated with the address.
Country | Enter the user-defined code (00/CN) that identifies a country. The country code has no effect on currency conversion. The Address Book system uses the country code for data selection and address formatting.
County | Enter the name of a the contact's county, parish, or other political district if necessary for address or tax purposes.
Currency Code | Displays the code that identifies the currency for the transaction, opportunity, or sales order.
Electronic Address | Enter the customer's email address or Uniform Resource Locator (URL). Note. For Electronic Address Type W - Internal email (Work Center), the Electronic Address field must be blank.
Electronic Address Type | Enter the user-defined code (system 01, type ET) that describes the type of electronic address. Values are: E: Email address such as name@domain I: Internet address URL (Uniform Resource Locator) W: Internal address (Work Center)
Postal Code | Enter the United States ZIP code or the postal code that specifies where a letter should be routed.
Phone Number | Enter the telephone number, excluding the phone prefix or special characters such as hyphens or periods. When you search for an address using a phone number, you must enter the number exactly as it is set up in the Address Book system, including any special characters.
Phone Prefix | Enter the first telephone number's first segment, such as the three-digit area code used in United States.
State | Enter the user-defined code (system 00, type S) that identifies the state or province. This code is usually a postal service abbreviation.
Title | Enter the professional title of the contact as entered in the Who's Who table.