Oracle ® Insurance Compliance Forms Tracker 6.5.1

ReadMe File - October 2008 – Oracle ®

Part Number: E14887-01

ReadMe File Contents

• About Service Pack 4

• Service Pack 4 Contents

• Installing Service Pack 4

• Oracle Customer Support

About Service Pack 4

Tracker 6.5.1 SP4 includes changes to comply with Oracle standards for integration of third-party components.

Service Pack 4 Contents

This service pack contains the following files:

File | Version
Readme.html | this readme file
Terminal_Server_Suppport_for_Tracker.pdf | N/A
ORA9208.exe | N/A
DBScripts folder (MS SQL files and Oracle files) | N/A

Installing Service Pack 4

To install Service Pack 4, complete the steps in the following parts as appropriate for your environment:

• Part 1–Option 1: Tracker Monitor and File Server on Same Computer

- or-

Part 1–Option 2: Tracker Monitor and File Server on Different Computers

• Part 2: Installing the Service Pack on the Tracker Client Computer

• Part 3–Option 1: Database Update Script for Oracle

- or -

Part 3–Option 2: Database Update Script for MS SQL

Part 1–Option 1: Tracker Monitor and File Server on Same Computer

If you are using Oracle 9R2 database, and the Oracle ODBC driver version is older than 9.02.00.08, run ORA9208.exe on the server to uncompress the package and follow the instructions in readme.txt to upgrade the ODBC driver.

Part 1–Option 2: Tracker Monitor and File Server on Different Computers

If the Tracker Monitor and Tracker File Server are installed on different computers, complete the following procedures:

On the Tracker Monitor Computer

If you are using Oracle 9R2 database, and the Oracle ODBC driver version is older than 9.02.00.08, run ORA9208.exe to uncompress the package and follow the instructions in readme.txt to upgrade the ODBC driver.

On the Tracker File Server

If you are using Oracle 9R2 database, and the Oracle ODBC driver version is older than 9.02.00.08, run ORA9208.exe to uncompress the package and follow the instructions in readme.txt to upgrade the ODBC driver.

Part 2: Installing the Service Pack on the Tracker Client Computer

If you are using Oracle 9R2 database, and the Oracle ODBC driver version is older than 9.02.00.08, run ORA9208.exe to uncompress the package and follow the instructions in readme.txt to upgrade the ODBC driver on all Tracker clients.

Part 3–Option 1: Database Update Script for Oracle

Complete the steps in DBScripts\Oracle\Readme.rtf to load the Oracle database update script.

Part 3–Option 2: Database Update Script for MS SQL

Complete the steps in DBScripts\MSSQL\Readme.rtf to load the MS SQL database update script.

Oracle Customer Support

If you have any questions about the installation or use of our products, please visit the Oracle Customer Support website: www.oracle.com/support

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