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Oracle® Real User Experience Insight Accelerator for PeopleSoft Release Notes Release 5.1 for Linux x86-64 Part Number E14619-04 |
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# Oracle® Real User Experience Insight Accelerator for PeopleSoft

Release Notes

Release 5.1 for Linux x86-64

E14619-04

July 2009

This accelerator package for RUEI enables out-of-the-box monitoring of PeopleSoft modules. This monitoring supports user session tracking, the discovery of end-user performance issues, and the identification of application issues associated with PeopleSoft.

This accelerator package automatically discovers all installed PeopleSoft modules, and translates network objects to business functions. This facilitates the measurement and monitoring of real-user transactions, from initial query to their commit as part of business transactions. Individual user actions are automatically matched to the correct site, portal, or node in order to provide contextual analysis. This state-of-the-art monitoring solution supports the creation of KPIs for critical packaged applications, and the analysis of real-user business transactions.

The monitoring support provided by this package has been verified against PeopleSoft applications based on PeopleTools version 8.48 and 8.49. Earlier versions, although not tested, should also work.

This document contains the following sections:

- Section 1, "Installation Procedure"

- Section 2, "Known Issues And Limitations"

- Section 4, "Documentation Accessibility"

- Section 4, "Documentation Accessibility"

## 1 Installation Procedure

The installation procedure, together with all required post-installation configuration, is fully described in the Oracle Real User Experience Insight Accelerator for PeopleSoft Guide.

Important:

The upgrade of an existing PeopleSoft accelerator package to release 5.1 must be performed at the same time as the upgrade of the RUEI system to version 5.1.

## 2 Known Issues And Limitations

Currently, the Oracle Real User Experience Insight accelerator for PeopleSoft does not work with all PeopleSoft functionality. In particular, the following known limitations exist:

- Reporting is based on the last activated area. Hence, when an end user is browsing simultaneously in multiple browser windows, the reported page name may contain incorrect information.

- Currently, the `create_PSFT_info.sh` script only runs on Unix PeopleSoft servers.

- An error is not immediately reported if an invalid connect string is specified when running the `create_PSFT_INFO.sh` script. You will need to press Enter several times before the error is reported.

- Currently, the Traffic summary facility (select System, then Status, and then Data processing) is based on application logic. Therefore, non-application traffic (such as suites, services, and SSOs) are not represented in the processing overviews.

## 3 Product Documentation

The latest version of this file, together with the Oracle Real User Experience Insight Accelerator for PeopleSoft Guide, is available at the location `http://www.oracle.com/technology/documentation/realuserei.html`.

## 4 Documentation Accessibility

Our goal is to make Oracle products, services, and supporting documentation accessible to all users, including users that are disabled. To that end, our documentation includes features that make information available to users of assistive technology. This documentation is available in HTML format, and contains markup to facilitate access by the disabled community. Accessibility standards will continue to evolve over time, and Oracle is actively engaged with other market-leading technology vendors to address technical obstacles so that our documentation can be accessible to all of our customers. For more information, visit the Oracle Accessibility Program Web site at `http://www.oracle.com/accessibility/`.

Accessibility of Code Examples in Documentation

Screen readers may not always correctly read the code examples in this document. The conventions for writing code require that closing braces should appear on an otherwise empty line; however, some screen readers may not always read a line of text that consists solely of a bracket or brace.

Accessibility of Links to External Web Sites in Documentation

This documentation may contain links to Web sites of other companies or organizations that Oracle does not own or control. Oracle neither evaluates nor makes any representations regarding the accessibility of these Web sites.

Deaf/Hard of Hearing Access to Oracle Support Services

To reach Oracle Support Services, use a telecommunications relay service (TRS) to call Oracle Support at 1.800.223.1711. An Oracle Support Services engineer will handle technical issues and provide customer support according to the Oracle service request process. Information about TRS is available at `http://www.fcc.gov/cgb/consumerfacts/trs.html`, and a list of phone numbers is available at `http://www.fcc.gov/cgb/dro/trsphonebk.html`.

Oracle Real User Experience Insight Accelerator for PeopleSoft, Release 5.1 for Linux x86-64

E14619-04

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