Document Roadmap
Document Scope and Audience
Guide to this Document
Terminology
Related Documentation
Handling Alarms
Interpreting alarms
Alarm numbering overview
2.2 Style (Legacy) Alarms
3.0 Style (Current) Alarms
Resolving 2.2 Style Alarms
103827/1034 SLEE: Transaction limit violated
103833/1035 SLEE: Transaction limit reached 95% of the allowed value
103900/1100 SLEE charging: Charging data storage failed
103901/1101 SLEE charging: Charging service initialization failed
103902/1102 SLEE charging: Charging table creation failed
104000/1600 SLEE EDR service: 2.2 Listener execution time exceeded
104001/1601 SLEE EDR service: 2.2 style EDR listener removed
104100/7001 SLEE statistics: Failed to store statistics data
102700/22000 Plug-in OSA access: OSA gateway authentication failed
102701/22001 Plug-in OSA access: OSA gateway service manager unreachable
102702/22002 Plug-in OSA access: OSA gateway unreachable
102703/22003 Plug-in OSA access: No mapping available
102704/22004 Plug-in OSA access: Internal error when handling event
102800/3002 Policy service: Parsing of service-specific rule file failed
3003 Policy service: Various Policy Denials
102802/3005 Policy service: Request denied
102803/3006 Policy service: Runtime exception in policy rule
102804/3007 Service Provider Group SLA Added
102805/3008 Service Provider Group SLA Deleted
102806/3009 Service Provider Group SLA Updated
102807/3010 Application Group SLA Added
102808/3011 Policy service: Application Group SLA deleted
102810/3013 Policy service: Node SP SLA added
102811/3014 Policy service: Node SP SLA deleted
102812/3015 Policy service: Node SP SLA updated
102813/3016 Policy service: Node SLA added
102814/3017 Policy service: Node SLA deleted
102815/3018 Policy service: Node SLA updated when raised by Policy. Fail to find transaction number when raised by ESPA_messaging
102816/3019 Policy service: Application rules updated
102817/3020 Policy service: Node rules updated
102818/3021 Policy service: Service Provider rules updated
102819/3022 Policy service: Application rules deleted
102820/3023 Policy service: Node rules deleted
102821/3024 Policy service: Service Provider rules deleted
102822/3025 Policy service: Service Provider/Application quota limit exceeded
102823/3026 Policy service: Service Provider/Application request limit exceeded
102824/3027 Policy service: Global/SP NODE request limit exceeded
102825/3028 Policy service: Global or SP node service contract is missing or out of date
Resolving 3.0 and Higher Style Alarms
102001 Geo redundancy service: Site configuration mismatch between sites
102002 Geo redundancy service: Site configuration mismatch between sites
102826 Policy service: Application does not exist or is not active
102827 Policy service: Unable to get service provider and application information
102828 Policy service: Service Provider or Application request limit exceeded for service type
102829 Policy service: Service Provider or Application quota limit exceeded for service type
102830 Policy service: All properties denied
102831 Policy service: Parameter value is not allowed
102832 Policy service: Request info is empty
102833 Policy service: Accessing method is not allowed
102834 Policy service: Accessing method is not allowed
102835 Policy service: Exception thrown calling correlator
102836 Policy service: Exception thrown calling factory
102837 Policy service: No global or service provider node SLA found
102838 Policy service: Application or service provider group service contract is out of date
102839 Policy service: Application or Service Provider group Service Type contract is out of date
102840 Policy service: No Service Contract found
102841 Policy service: Subscriber restrict all
102842 Policy service: Subscriber quota or rate limit reached
102843 Policy service: Application is not logged in
103001 Geo redundancy service: Configuration mismatch detected between sites
103002 Geo redundancy service: Master site failed to replicate a configuration update onto a slave site
110000 Corba: Servant is already active
110001 Corba: Servant is not active
110002 Corba: Wrong policy
110003 Corba: Object is already active
110004 Corba: Object is not active
110005 Corba: Invalid policy
110006 Corba: Adapter already exists
110007 Corba: Generic CORBA exception
110008 Corba: Exception when handling POA
110100 JMX: NotCompliantMBeanException
110101 JMX: MalformedObjectNameException
110102 JMX: MBeanRegistrationException
110103 JMX: InstanceAlreadyExistsException
110104 JMX: InstanceNotFoundException
110105 JMX: Default management error
110500 Plug-in Manager: Policy Denied exception in Plug-in Manager
110501 Plugin-in Manager: A Plugin-in with the same ID is already registered
110502 Plugin-in Manager: There is no plugin-in available for this request
110503 Plugin-in Manager: There is no plugin-in corresponding to This ID
110504 Plugin-in Manager: Plugin-in Manager generic exception
110600 Plugin-in SMS SMPP: Too many destination addresses in request
110601 Plugin-in SMS SMPP: SMPP message send failure
110602 Plugin-in SMS SMPP: Unable to notify SMS reception
110603 Plugin-in SMS SMPP: No matching notification for received SMS
110604 Plugin-in SMS SMPP: Unable to notify delivery status
110605 Plugin-in SMS SMPP: Unable to retrieve the notification service
110606 Plugin-in SMS SMPP: Failed to send heartbeat to SMSC. Connection will be reestablished
110613 Plugin-in SMS SMPP: Partial failure of submit multi request
110614 Plugin-in SMS SMPP: Failed to start SMPP transmitter or receiver connection procedure
110615 Plugin-in SMS SMPP: Segments are missing from the message
110616 Plugin-in SMS SMPP: Failed to bind to SMSC
110617 Plug-in SMS SMPP: Connections successfully established with SMSC
110618 Plugin-in SMS SMPP: Connection procedure ended without successful connection to SMSC
110680 Plugin-in SMS SMPP (Binary SMS): Too many segments
110901 Plugin-in Presence SIP: Failed to handle a SIP NOTIFY message
110902 Plugin-in Presence SIP: Failed to invoke client operation: notifySubscription. No retry will be made
110904 Plugin-in Presence SIP: Failed to invoke client operation: makeStatusChangedCallback. No retry will be made
110907 Plugin Presence SIP: Failed to invoke subscribePresence
110908 Plugin-in Presence SIP: Failed to invoke getUserPresence
110909 Plugin-in Presence SIP: Failed to invoke startPresenceNotification
110910 Plugin-in Presence SIP: Failed to invoke endPresenceNotification
110918 Plugin-in Presence SIP: Failed to start
110922 Plugin-in Presence SIP: Failed to perform OAM operation
111000 Budget Service: Configuration mismatch between sites
111001 Budget Service: Shutting down duplicate budget service master
111002 Budget Service: Budget master unreachable
111003 Budget Service: New budget master available for service
111004 Budget Service: One of the remote sites is unreachable
111006 Budget Service: There is a budget configuration mismatch between sites. Please look in the log file for more information
111007 Budget Service: Budget value is below 20% of max value
111100 Storage Service: Exception thrown during store database table entry expiration
111101 Storage Service: Failed to initialize the Storage Service
111102 Storage Service: Failed to initialize the cluster cache for the Storage Service
111103 Storage Service: Failed to perform one or more write behind operations for a Storage Service Store. The request change has been lost.
111104 Storage Service: Storage exception
111105 Storage Service: Query result was possibly truncated
111200 Plugin-in MLP: MLP Server available
111201 Plugin-in MLP: MLP Server unavailable
111202 Plugin-in MLP: Start failed
111203 Plugin-in MLP: Stop failed
111204 Plugin-in MLP: Activate failed
111205 Plugin-in MLP: Deactivate failed
111206 Plugin-in MLP: SendLocation request failed
111207 Plugin-in MLP: Notify application that Location Notification has ceased failed
111208 Plugin-in MLP: Notify application of a Location Error failed
111209 Plugin-in MLP: Notify application of a Location Notification failed
111700 Plugin-in MM7: Failed to send Multimedia Message
111701 Plugin-in MM7: Failed to get Multimedia Message Delivery Status
111702 Plugin-in MM7: Failed to poll received new Multimedia Messages
111703 Plugin-in MM7: Failed to get a Multimedia Message
111704 Plugin-in MM7: Failed to send MM7 Messages to network
111705 Plugin-in MM7: Failed to activate the MM7 Plugin-in
111706 Plugin-in MM7: Failed to deactivate the MM7 Plugin-in
111707 Plugin-in MM7: Failed to start the MM7 Plugin-in
111708 Plugin-in MM7: Failed to stop the MM7 Plugin-in
111709 Plugin-in MM7: Failed to notify message reception
111710 Plugin-in MM7: Failed to notify message delivery receipt
111711 Plugin-in MM7: Application is not available
111712 Plugin-in MM7: Recipient Number not found
111713 Plugin-in MM7: No matching MessageInfo found
111714 Plugin-in MM7: Unsupported address type
111715 Plugin-in MM7: Failed to start message notification
111716 Plugin-in MM7: Failed to stop message notification
111717 Plugin-in MM7: No application found for a mobile originated MMS
111718 Plugin-in MM7: MM7 Relay Server responded with an error code
113300 Subscriber-centric Policy: Quota limit exceeded for subscriber
113400 CDR to Diameter: Failed to start the CDR to Diameter module
113401 CDR to Diameter: Failed to start the CDRDiameter node
113402 CDR to Diameter: Failed to shutdown the CDRDiameter node
113403 CDR to Diameter: Failed to send Diameter ACR
113404 CDR to Diameter: Failed to send Diameter ACR due to input/output
113405 CDR to Diameter: Retrieved error code from Diameter response
113406 CDR to Diameter: No Diameter connection available
113500 Credit Control Interceptor: Failed to reserve amount by sending INITIAL Diameter CCR
113501 Credit Control Interceptor: Failed to commit reservation amount by sending TERMINATE Diameter CCR
113502 Credit Control Interceptor: Failed to start the credit control interceptor module
113503 Credit Control Interceptor: Failed to start the Diameter node
113504 Credit Control Interceptor: Failed to shutdown the Diameter node
113601 Geo-Redundancy Service: Site Mismatch
113602 Geo-Redundancy Service: Site Mismatch
113701 Geo-Storage Service: Configuration Mismatch
113702 Geo-Storage Service: Failed to replicate a configuration data
114201 Plug-in Payment/Diameter: Failed to connect to Diameter server
114202 Plug-in Payment/Diameter: Failed to disconnect from Diameter server
118100 Heartbeat Service: Timer expiration ignored, as Heartbeater is sending pings
118101 Heartbeat Service: Heartbeat is alive. Set plugin-in status to active
118102 Heartbeat Service: Heartbeat failed. Set plugin-in status to inactive
119000 Plugin-in Third Party Call Parlay MPCC: Failed to start Third Party Call managed plugin-in
119001 Plugin-in Third Party Call Parlay MPCC: Failed to stop Third Party Call managed plugin-in
119002 Plugin-in Third Party Call Parlay MPCC: Failed to activate Third Party Call managed plugin-in
119003 Plugin-in Third Party Call Parlay MPCC: Failed to deactivate Third Party Call managed plugin-in
119004 Plugin-in Third Party Call Parlay MPCC: Failed to update call status upon receiving a callEnded event
119005 Plugin-in Third Party Call Parlay MPCC: Failed to update call status upon receiving a callLegEnded event
119006 Plugin-in Third Party Call Parlay MPCC: Failed to update call status upon receiving an eventReportRes event
119007 Plugin-in Third Party Call Parlay MPCC: Failed to update call status upon receiving a getInfoRes Event
119008 Plugin-in Third Party Call Parlay MPCC: Failed to update call status when receiving a getInfoRes event upon IpAppCallLeg interface
119009 Plugin-in Third Party Call Parlay MPCC: Failed to invoke IpMultiPartyCall.getInfoReq() on parlayGW
119010 Plugin-in Third Party Call Parlay MPCC: Failed to invoke IpCallLeg.continueProcessing on Parlay gateway
119011 Plugin-in Third Party Call Parlay MPCC: Failed to invoke IpMultiPartyCall.createAndRouteCallLeg on Parlay gateway
119012 Plugin-in Third Party Call Parlay MPCC: Failed to invoke IpMultiPartyCallControlManager.createCall on parlayGW
119013 Plugin-in Third Party Call Parlay MPCC: Failed to invoke IpMultiPartyCall.eventReportReq on Parlay gateway
119014 Plugin-in Third Party Call Parlay MPCC: Failed to invoke IpCallLeg.getInfoReq on Parlay gateway
119015 Plugin-in Third Party Call Parlay MPCC: Failed to invoke IpMultiPartyCall.release on the Parlay Gateway
119016 Plugin-in Third Party Call Parlay MPCC: Failed to invoke IpCallLeg.routeReq on the Parlay gateway
119017 Plugin-in Third Party Call Parlay MPCC: Failed to invoke IpMultiPartyCall.createCallLeg on the Parlay gateway
120100 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to start Call Notification managed plugin-in
120101 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to activate Call Notification managed plugin-in
120102 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to stop Call Notification managed plugin-in
120103 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to deactivate Call Notification managed plugin-in
120104 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to deliver notification to application
120105 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to deliver recorded message location to application
120106 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to deliver collected digits to application
120107 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to delete notification in the Parlay gateway
120108 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to create notification in the Parlay gateway
120109 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to set callback for call leg
120110 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to continue processing the call leg
120111 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to create a call leg
121000 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to start AudioCallManagedPlugin-in
121001 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to activate AudioCallManagedPlugin-in
121002 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to stop AudioCallManagedPlugin-in
121003 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to deactivate AudioCallManagedPlugin-in
121030 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving sendInfoRes
121031 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving sendInfoErr
121032 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving sendInfoAndCollectRes
121033 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving sendInfoAndCollectErr
121034 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving attachMediaRes
121035 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving attachMediaErr
121036 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving detachMediaRes
121037 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving detachMediaErr
121060 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to invoke IpUIManager.createUICall on Parlay gateway
121061 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to invoke IpUICall.sendInfoReq on Parlay gateway
121062 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to invoke IpUICall.sendInfoAndCollectReq on Parlay gateway
121063 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to invoke IpUICall.release on Parlay gateway
121064 Plugin-in Parlay X 3.0 Audio Call Parlay: Received IpAppUI.sendInfoErr call from Parlay gateway
121065 Plugin-in Parlay X 3.0 Audio Call Parlay: Received IpAppUI.sendInfoAndCollectErr call from Parlay gateway
121066 Plugin-in Parlay X 3.0 Audio Call Parlay: Received IpCallLeg.attachMediaErr call from Parlay gateway
121067 Plugin-in Parlay X 3.0 Audio Call Parlay: Received IpCallLeg.detachMediaErr call from Parlay gateway
125101 SOAP to SOAP: Reactivation timer fired
125102 SOAP to SOAP: Reactivation timer breached
130100 Plugin-in Subscriber Profile LDAP: Failed to start the Subscriber Profile managed plug-in
130101 Plugin-in Subscriber Profile LDAP: Failed to activate the Subscriber Profile managed plug-in
130102 Plugin-in Subscriber Profile LDAP: Failed to stop the Subscriber Profile managed plug-in
130103 Plugin-in Subscriber Profile LDAP: Failed to deactivate the Subscriber Profile managed plug-in
130104 Plugin-in Subscriber Profile LDAP: Method call “get” failed
130105 Plugin-in Subscriber Profile LDAP: Method call “getProfile” failed
131001 TPC INAP Plug-in: Failed to establish call
131002 TPC INAP Plug-in: Failed to get call information
131003 TPC INAP Plug-in: Failed to end call
131004 TPC INAP Plug-in: Failed to cancel call request
131005 TPC INAP Plug-in: Failed to initiate call attempt for first participant toward the network
131006 TPC INAP Plug-in: Failed to initiate call attempt for second participant toward the network
131007 TPC INAP Plug-in: Failed to continue call processing towards the network
131008 TPC INAP Plug-in: Failed to abruptly terminate an INAP dialog
131009 TPC INAP Plug-in: Failed to release a call
132100 EWS Push Message Plug-in: Failed to activate PushMessagePlugin-inInstance
132103 EWS Push Message Plug-in: Failed to deactivate PushMessagePluginInstance
132104 EWS Push Message Plug-in: sendPushMessage method failed
132105 EWS Push Message Plug-in: sendResultNotificationMessage method failed
400104 Native SMPP: bind to SMSC is established
400105 Native SMPP: bind to SMSC is de-established
400106 Native SMPP: Connections active
400107 Native SMPP: Connections in-active
400110 Native SMPP: Failed to send SMPP network-triggered message
400111 Native SMPP: Failed to bind
400112 Native SMPP: Failed to send original request to SMSC
400113 Native SMPP: Failed to send subsequent request to SMSC
400114 Native SMPP: Can not correlate network-triggered messages
401050 Native MM7 Plug-in: Exception thrown on submit request
401051 Native MM7 Plug-in: Exception thrown when the MMSC tried to deliver a network-triggered message using the incorrect xsd version.
401052 Native MM7 Plug-in: Exception thrown when the MMSC tried to deliver a delivery report using the incorrect xsd version.
401053 Native MM7 Plug-in: Exception thrown when the MMSC tried to deliver a read reply report using the incorrect xsd version.
199900 Default: Default exception