# System Administrator’s Guide

# Resolving Policy Deny Codes

The following section describes policy deny codes generated by the Service Interceptors:

- Introduction
- Policy Deny Data

## Introduction

Policy deny codes are embedded in Policy Exception thrown to applications, embedded in CDRs and alarms.

Policy exceptions are thrown when a usage policies has been violated by an application, for example if a parameter provided by and application is out of bounds or a that the request rate has been exceeded.

In Policy Exceptions thrown towards applications, the deny code is embedded in the exception.

In alarms, the policy deny code and the is present if the alarm originated from a policy violation.

In CDRs, the policy deny code is present in the additional information field, enclosed by <denyCode>. Example: <denyCode>21</denyCode>.

## Policy Deny Data

Table 37-1 contains a list of policy deny codes data generated when a policy deny occurs.

Table 37-1 Policy deny data
Policy Deny Code | ID of corresponding alarm | TagPolicy field in alarm | Description
--- | --- | --- | ---
-1 | Not applicable | Not applicable | Unspecified
0 | Not applicable | Not applicable | Unspecified
1 | 102826 | 1001 | Application instance does not exist.
2 | 102826 | 1001 | Application instance is not active.
3 | 102826 | 1001 | Application does not exist.
4 | 102826 | 1001 | Service provider account does not exist.
6 | 102827 | 1002 | Unable to get service provider and application information.
7 | 102823/3026 | 2003 | Application request limit exceeded.
8 | 102823/3026 | 2003 | Service provider request limit exceeded.
9 | 102828 | 2001 | Application request limit exceeded for Service Type.
10 | 102828 | 2001 | Service provider request limit exceeded for Service Type.
11 | 102826 | 1001 | Service provider account is not active.
12 | 102826 | 1001 | Application instance is not active.
13 | 102822/3025 | 2002 | Service provider quota limit exceeded.
14 | 102822/3025 | 2002 | Application quota limit exceeded.
15 | 102829 | 2008 | Service provider quota limit exceeded for Service Type.
16 | 102829 | 2008 | Application quota limit exceeded for Service Type.
20 | 102830 | 4001 | All properties denied.
21 | 102831 | 3001 | Parameter value is not allowed.
22 | 102832 | 4002 | Request info is empty.
23 | 102833 | 3002 | Accessing the method is not allowed.
24 | 102834 | 3003 | No service provider group SLA found for application instance.
25 | 102834 | 3003 | No application group SLA found for application instance.
26 | 102835 | 4003 | Exception thrown calling correlator.
27 | 102836 | 4004 | Exception thrown calling factory.
28 | 102824/3027 | 2004 | Service provider node request limit exceeded.
29 | 102825/3028 | 2005 | Global or service provider node contract is out of date.
30 | 102837 | 3004 | No global or service provider node SLA found.
31 | 102838 | 3005 | Application or Service provider group service contract is out of date.
32 | 102839 | 3006 | Application or service provider Service Type contract is out of date.
33 | 102834 | 3003 | No SLA found.
34 | 102840 | 3007 | No Service Contract found.
35 | 102841 | 2006 | Subscriber restrict all.
36 | 102842 | 2007 | Subscriber quota limit reached.
37 | 102842 | 2007 | Subscriber rate limit reached.
38 | 102824 | 2004 | Global node request limit exceeded.
104 | n/a | n/a | The request has been denied through the credit control interceptor