The server side of the BEA TUXEDO WEB GUI event tool was unable to open a new file to display system events in a Web Browser window when the event tool "Snapshot" button is pressed. As a result of this, the next time the event tool "Snapshot" button is pressed, the web GUI will be unable to produce an HTML file containing the events in the event tool window. The mechanism used to display system events in the event tool java window does not make use of the snapshot file, so the java window will not be affected by this failure.