The following documentation and resources are available from BEA.
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Resource |
Description |
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Installation Guide |
This guide describes the prerequisites (such as required software) and procedures for installing AquaLogic Pathways. It is available on http://download.oracle.com/docs/cd/E13195_01/pathways/docs15. |
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Administrator Guide |
This book describes how to perform management and maintenance of Pathways. It is available on http://download.oracle.com/docs/cd/E13195_01/pathways/docs15. |
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Release Notes |
The release notes provide information about new features, issues addressed, and known issues in the release. They are available on http://download.oracle.com/docs/cd/E13195_01/pathways/docs15 and on the application CD. |
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Download developer tools and documentation, get help with your development project, and interact with other developers via BEA's dev2dev Newsgroups. |
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AquaLogic User Interaction Support Center |
The AquaLogic User Interaction Support Center is a comprehensive repository for technical information on AquaLogic User Interaction products. From the Support Center, you can access products and documentation, search knowledge base articles, read the latest news and information, participate in a support community, get training, and find tools to meet most of your AquaLogic User Interaction-related needs. The Support Center encompasses the following communities: Technical Support Center Submit and track support incidents and feature requests, search the knowledge base, access documentation, and download service packs and hotfixes . User Group Visit the User Group section to collaborate with peers and view upcoming meetings. Product Center Download products, read Release Notes, access recent product documentation, and view interoperability information. Developer Center Download developer tools and documentation, get help with your development project, and interact with other developers via BEA’s dev2dev Newsgroups. Education Services Find information about available training courses, purchase training credits, and register for upcoming classes. If you do not see the Support Center when you log in to http://one.bea.com/support, contact ALUIsupport@bea.com for the appropriate access privileges. |
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Technical Support |
If you cannot resolve an issue using the above resources, BEA Technical Support is happy to assist. Our staff is available 24 hours a day, 7 days a week to handle all your technical support needs. E-mail : ALUIsupport@bea.com Phone Numbers: U.S.A. +1 866.262.7586 or +1 415.263.1696 Europe +44 1494 559127 Australia/ NZ +61 2.9923.4030 Asia Pacific +61 2.9931.7822 Singapore +1 800.1811.202 |