Runtime Settings

The Runtime Settings page lets Portal Administrators configure timeout periods, enable portlet view and response time data capture, and choose the format of exported reports.

Note: The timeout settings that you specify on this page are only for Analytics reporting purposes; there is no relationship between these timeout settings and other portal timeout settings.

This topic discusses:

Timeout Settings
Portlet Views/Response Time

Export Report

The following sections describe the runtime settings that you can configure.

Timeout Settings

Setting

Description

Visit Timeout (seconds)

Type the maximum number of seconds that a user must remain inactive during a portal visit in order for Analytics to report subsequent activity as a new portal visit. Analytics reports this data on the Duration console page. The default is 120 seconds.

Active User Timeout (days)

Type the maximum number of days that a user must not log in to the portal in order for Analytics to report the user as an inactive user. Analytics reports this data on the Users console page. The default is 7 days.

The following factors also impact whether a user is considered to be active or inactive:

  • If you upgraded to Analytics 2.1 from a previous version, the Active User Timeout default setting from the previous Analytics version remains. For example, if you upgraded from Analytics 2.0, the default Active User Timeout is 30 days, since that was the default in Analytics 2.0.
  • If you install the portal while Analytics is running, Analytics restarts the calculation of portal user activity after you have completed the installation. This may impact Analytics user timeout reporting. For example, if you set the active user timeout to 7 days and the user goes on vacation and does not log in to the portal for eight days, Analytics reports the user as an inactive user on Day 8. However, if you install AquaLogic Interaction on Day 3 of the user's eight-day vacation, Analytics calculates Day 3 as the first day in which the user is inactive. For this reason, the seven-day active user timeout period does not occur and Analytics continues to report the user as an active user.

Portlet Views/Response Time

Selection

Description

Capture portlet views/response times

Select the check box to enable the collection of portlet view and response time data. Portlet view data is reported on the Portlet Views console page. Response time data is reported on the Portlet Response Time console page. By default, this box is cleared.

Export Report

Selection

Description

Export Format

Select to export reports in one of the following formats:

  • Excel (10,000 row limit): Exporting to Excel is limited to 10,000 rows. If you choose this option, reports that contain more than 10,000 rows in Analytics will contain only the first 10,000 rows when exported to Excel.
  • TSV: Tab Separated Values is a text-based file format in which exported columns are separated by tabs.  TSV files are typically opened by Excel.

Note: Although TSV reports have no limitation on numbers of rows, exported reports in excess of 10,000 rows will likely take an extended period of time to generate.


Related Topics:

To display the page associated with this help topic: