# Installation and Upgrade Guide

# Welcome

AquaLogic Interaction Portlet Suite - Microsoft Exchange provides a set of portlets that allow portal users to embed their Exchange Inbox, Calendar, and Contacts on their MyPages.

AquaLogic Interaction Portlet Suite - Microsoft Exchange includes the following portlets:

- Mail: Allows users to access their Microsoft Exchange server e-mail Inboxes to view, send, edit, and delete e-mail messages.
- Contacts: Allows users to access their Microsoft Exchange server Contacts folders to search, add, delete, and edit contacts.
- Calendar: Allows users to access their Microsoft Exchange server Calendar to view, set up, cancel, and edit meeting/appointment requests.

AquaLogic Interaction Portlet Suite - Microsoft Exchange also includes community versions of the portlets that can be added to community pages:

- Community Mail: Allows users to view e-mail for a community.
- Community Contacts: Allows users to search and view contacts for a community.
- Community Calendar: Allows users to view shared calendars for a community.

The suite provides localization support for eight languages: English, French, German, Italian, Spanish, Chinese Traditional, Japanese, and Korean.

## How to Use This Book

This guide describes how to install and deploy AquaLogic Interaction Portlet Suite - Microsoft Exchange 3.2. It also provides instructions for upgrading to Exchange Portlets 3.2 from earlier versions.

### Audience

This guide is written for the user responsible for installing or upgrading Exchange Portlets. This user must have an understanding of the existing portal deployment, knowledge of how to administer objects in the portal, and knowledge of the security required for your Microsoft Exchange system.

### Organization

This guide includes the following chapters:

- This chapter provides information on how to use this guide and describes other resources available to help install, deploy, upgrade, and administer Exchange Portlets.
- Completing Pre-Installation Steps, provides hardware and software requirements, as well as environmental and third-party software prerequisites. You must read this chapter and meet the prerequisites prior to proceeding to the installation or upgrade.
- Installing or Upgrading Exchange Portlets, provides detailed instructions for installing and configuring Exchange Portlets.
- Registering Exchange Portlets in the Portal, provides detailed instructions for registering Exchange Portlets in the portal and configuring the file types, content crawlers, and security for Exchange Portlets.
- Configuring Portlet Services, provides instructions on how to configure portlet services.
- Configuring Exchange Portlet Properties, provides instructions on how to configure portlet properties.
- Troubleshooting Exchange Portlets, provides common troubleshooting questions and answers.
- Uninstalling Exchange Portlets, provides instructions for uninstalling Exchange Portlets.

### Typographical Conventions

This book uses the following typographical conventions.

Table 1-1 Typographical Conventions
Convention | Typeface | Examples/Notes
--- | --- | ---
File names Folder names Screen elements | bold | Upload Procedures.doc to the portal. The log files are stored in the logs folder. To save your changes, click Apply Changes.
Text you enter | `computer` | Type `Marketing` as the name of your community.
Variables you enter | `computer with angle brackets (<>)` | Enter the base URL for the Remote Server. For example, `http://<my_computer>/`.
New terms Emphasis Object example names | italic | Portlets are Web tools embedded in your portal. The URI must be a unique number. The example Knowledge Directory displayed in Figure 5 shows the Human Resources folder.

## BEA Documentation and Resources

This section describes other documentation and resources provided by BEA.

Table 1-2 BEA Documentation and Resources
Resource | Description
--- | ---
Release Notes | These files are written for AquaLogic Interaction Portlet Suite - Microsoft Exchange administrators. They include information about new features and known issues in the release. They are available on http://www.oracle.com/technology/documentation/index.html and on the application CD.
Online Help | The online help is written for all levels of Exchange Portlet users. It describes the user interface for Exchange Portlets and gives detailed instructions for completing tasks in Exchange Portlets. To access online help, click the help icon.
Developer Guides, Articles, API Documentation, Blogs, Newsgroups, and Sample Code | These resources are provided for developers on the BEA dev2dev site (dev2dev.bea.com). They describe how to build custom applications using AquaLogic User Interaction and how to customize AquaLogic User Interaction products and features.
Deployment Guide | This document is written for business analysts and system administrators. It describes how to plan your AquaLogic User Interaction deployment. It is available in electronic form (PDF) on http://www.oracle.com/technology/documentation/index.html.
AquaLogic User Interaction Support Center | The AquaLogic User Interaction Support Center is a comprehensive repository for technical information on AquaLogic User Interaction products. From the Support Center, you can access products and documentation, search knowledge base articles, read the latest news and information, participate in a support community, get training, and find tools to meet most of your AquaLogic User Interaction-related needs. The Support Center encompasses the following communities: Technical Support Center Submit and track support incidents and feature requests, search the knowledge base, access documentation, and download service packs and hotfixes. User Group Visit the User Group section to collaborate with peers and view upcoming meetings. Product Center Download products, read Release Notes, access recent product documentation, and view interoperability information. Developer Center Download developer tools and documentation, get help with your development project, and interact with other developers via BEA's dev2dev Newsgroups. Education Services Find information about available training courses, purchase training credits, and register for upcoming classes. If you do not see the Support Center when you log in to http://support.plumtree.com, contact ALUIsupport@bea.com for the appropriate access privileges.
dev2dev.bea.com | Download developer tools and documentation, get help with your development project, and interact with other developers via BEA's dev2dev Newsgroups.
Technical Support | If you cannot resolve an issue using the above resources, BEA Technical Support is happy to assist. Our staff is available 24 hours a day, 7 days a week to handle all your technical support needs. E-mail: ALUIsupport@bea.com Phone Numbers: U.S.A. +1 866.262.PLUM (7586) or +1 415.263.1696 Europe +44 1494 559127 France +33 1.46.91.86.79 Australia/NZ +61 2.9923.4030 Asia Pacific +61 2.9931.7822 Singapore +1 800.1811.202