# Networking and Authentication Guide

# Welcome

This book describes networking concepts and configurations pertaining to an AquaLogic User Interaction deployment

For an overview of all deployment documentation, see the AquaLogic User Interaction Deployment Overview.

For products and versions covered by this book, see the section Products Covered by the Deployment Guide in the AquaLogic User Interaction Deployment Overview book.

## How to Use This Book

### Audience

This guide is written to provide guidance to people responsible for the design and deployment of the AquaLogic User Interaction system. Access to resources with strong knowledge of the platform operating system, database, web and application servers, and any other third-party software is recommended.

### Organization

This guide includes the following chapters:

- This chapter provides information on how to use this guide and describes general resources available to assist in the AquaLogic User Interaction deployment.
- Network Security, provides an overview of network security options for the AquaLogic User Interaction deployment, including the AquaLogic User Interaction security architecture and using SSL.
- Authentication and SSO, describes authentication and SSO options for the AquaLogic User Interaction deployment, including third-party SSO providers, remote authentication, and credential brokering.
- Load Balancing, provides and overview of load balancing and redundancy with the AquaLogic User Interaction deployment.

### Typographical Conventions

This book uses the following typographical conventions.

Table 1-1 Typographical Conventions
Convention | Typeface | Examples/Notes
--- | --- | ---
File names Folder names Screen elements | bold | Upload Procedures.doc to the portal. The log files are stored in the logs folder. To save your changes, click Apply Changes.
Text you enter | `computer` | Type `Marketing` as the name of your community.
Variables you enter | `computer with angle brackets (<>)` | Enter the base URL for the Remote Server. For example, `http://<my_computer>/`.
New terms Emphasis Object example names | italic | Portlets are Web tools embedded in your portal. The URI must be a unique number. The example Knowledge Directory displayed in Figure 5 shows the Human Resources folder.

## BEA Documentation and Resources

This section describes other documentation and resources provided by BEA.

Table 1-2 BEA Documentation and Resources
Resource | Description
--- | ---
Installation and Upgrade Guides | These guides describe the prerequisites (such as required software) and procedures for installing or upgrading the various AquaLogic User Interaction products. These guides are available under the appropriate product sections on http://www.oracle.com/technology/documentation/index.html.
Administrator Guides | These guides describe how to manage and maintain the various AquaLogic User Interaction products. These guides are available under the appropriate product sections on http://www.oracle.com/technology/documentation/index.html.
Release Notes | The release notes provide information about new features, issues addressed, and known issues in the release of various AquaLogic User Interaction products. They are available on http://www.oracle.com/technology/documentation/index.html.
Online Help | The online help is written for all levels of AquaLogic User Interaction users. It describes the user interface for AquaLogic User Interaction components and gives detailed instructions for completing tasks in AquaLogic User Interaction products. To access online help, click the help icon.
Developer Guides, Articles, API Documentation, Blogs, Newsgroups, and Sample Code | These resources are provided for developers on the BEA dev2dev site (dev2dev.bea.com). They describe how to build custom applications using AquaLogic User Interaction and how to customize AquaLogic User Interaction products and features.
AquaLogic User Interaction Support Center | The AquaLogic User Interaction Support Center is a comprehensive repository for technical information on AquaLogic User Interaction products. From the Support Center, you can access products and documentation, search knowledge base articles, read the latest news and information, participate in a support community, get training, and find tools to meet most of your AquaLogic User Interaction-related needs. The Support Center encompasses the following communities: Technical Support Center Submit and track support incidents and feature requests, search the knowledge base, access documentation, and download service packs and hotfixes. User Group Visit the User Group section to collaborate with peers and view upcoming meetings. Product Center Download products, read release notes, access recent product documentation, and view interoperability information. Developer Center Download developer tools and documentation, get help with your development project, and interact with other developers via BEA’s dev2dev newsgroups. Education Services Find information about available training courses, purchase training credits, and register for upcoming classes. If you do not see the Support Center when you log in to http://support.plumtree.com, contact ALUIsupport@bea.com for the appropriate access privileges.
Technical Support | If you cannot resolve an issue using the above resources, BEA Technical Support is happy to assist. Our staff is available 24 hours a day, 7 days a week to handle all your technical support needs. E-mail: ALUIsupport@bea.com Phone Numbers: U.S.A. +1 866.262.PLUM (7586) or +1 415.263.1696 Europe +44 1494 559127 Australia/NZ +61 2.9923.4030 Korea +82 27676 888 Singapore +1 800.1811.202