# Installation and Upgrade Guide

# Troubleshooting

This appendix provides information on Analytics’ installation logs. For details on troubleshooting Analytics during runtime, see Administrator Guide for BEA AquaLogic Analytics.

## Overview of Installation and Configuration Logs

The following table provides the descriptions and locations of logs that you can use to troubleshoot the installation and configuration of Analytics. Individual log files are generated for each day’s activity.

Table A-1 Logs Used to Troubleshoot the Installation and Configuration of Analytics
Log | Description | Location and Platform
--- | --- | ---
AquaLogic_ Analytics_version_ InstallLog.log | Provides activity and error details for the installation of Analytics. | install_dir\installlogs (Windows) install_dir/installlogs (UNIX/Linux)
ptanalytics_deploy.log | Provides additional activity and error details for the installation of Analytics. | install_dir\installlogs (Windows) install_dir/installlogs (UNIX/Linux)