# Installation and Upgrade Guide

# Welcome

This book describes how to install and deploy AquaLogic Interaction Publisher 6.5. It also provides instructions for upgrading to Publisher 6.5 from earlier versions.

## How to Use This Book

This guide has detailed instructions suitable for users with installation experience as well as users installing for the first time.

### Audience

This guide is written for the user responsible for installing or upgrading Publisher. This user must have strong knowledge of the platform operating system, database, web and application servers, and any other third-party software required for installation.

### Organization

This guide includes the following chapters:

- This chapter provides information on how to use this guide and describes other resources available to help install, deploy, upgrade, and administer Publisher.
- Installation Prerequisites, provides hardware and software requirements, as well as environmental and third-party software prerequisites. You must read this chapter and meet the prerequisites prior to proceeding to the installation or upgrade.
- Installation, provides detailed instructions for installing and configuring Publisher.
- Upgrade, provides detailed instructions for upgrading versions of Plumtree Content Server and Plumtree Publisher to the latest version of AquaLogic Interaction Publisher.
- Installer Properties File, provides information on using the Publisher properties file during installation.
- Clustering, provides information on setting up Publisher to provide high availability of published content.
- Troubleshooting, provides information on troubleshooting the installation and configuration process for Publisher.
- Uninstalling, provides information on uninstalling Publisher.

### Typographical Conventions

This book uses the following typographical conventions.

Table 1-1 Typographical Conventions
Convention | Typeface | Examples/Notes
--- | --- | ---
Items you need to take action on (such as files or screen elements) | bold | Upload Procedures.doc to the portal. To save your changes, click Apply Changes.
User-defined variables New terms Emphasis Object example names | italic | The migration package file is located in install_dir\serverpackages. Portlets are Web tools embedded in your portal. The URI must be a unique number. The example Knowledge Directory displayed in Figure 5 shows the Human Resources folder.
Text you enter Computer generated text (such as error messages) Code samples | `computer` | Type `Marketing` as the name of your community. This script may generate the following error: `ORA-00942 table or view does not exist` Example:
    <setting name="SSOCookieIsSecure">
    <value xsi:type="xsd:integer">0</value>
    </setting>
Environment variables | ALL_CAPS | The default location of BEA_HOME is C:\bea.

## BEA Documentation and Resources

The tables in this section list other documentation and resources provided by BEA

Table 1-2 Documentation
Resource | Description
--- | ---
Installation Worksheet | This worksheet helps you to gather and record prerequisite information necessary for installing AquaLogic Interaction Publisher. It is available on http://download.oracle.com/docs/cd/E13174_01/alui/publisher/docs65.
Administrator Guide | This book describes how to perform management and maintenance of Publisher. It is available on http://download.oracle.com/docs/cd/E13174_01/alui/publisher/docs65.
Release Notes | The release notes provide information about new features, issues addressed, and known issues in the release. They are available on http://download.oracle.com/docs/cd/E13174_01/alui/publisher/docs65 and on any physical media provided for delivering the application.
Deployment Guide | This document is written for business analysts and system administrators. It describes how to plan your AquaLogic User Interaction deployment. It is available on http://download.oracle.com/docs/cd/E13174_01/alui/deployment/index.html.
Online Help | The online help is written for all levels of Publisher users. It describes the user interface for Publisher and gives detailed instructions for completing tasks in Publisher. To access online help, click the help icon.

.

Table 1-3 Other BEA Resources
Resource | Description
--- | ---
Developer Guides, Articles, API Documentation, Blogs, Newsgroups, and Sample Code | These resources are provided for developers on the BEA dev2dev site (dev2dev.bea.com). They describe how to build custom applications using AquaLogic User Interaction and how to customize AquaLogic User Interaction products and features.
AquaLogic User Interaction (ALUI) and AquaLogic Business Process Management (ALBPM) Support Center | The ALUI and ALBPM Support Center is a comprehensive repository for technical information on ALUI and ALBPM products. From the Support Center, you can access products and documentation, search knowledge base articles, read the latest news and information, participate in a support community, get training, and find tools to meet most of your ALUI and ALBPM-related needs. The Support Center encompasses the following communities: Technical Support Submit online service requests, check the status of your requests, search the knowledge base, access documentation, and download maintenance packs and hotfixes. User Group Participate in user groups; view webinars, presentations, the CustomerConnection newsletter, and the Upcoming Events calendar. Product Center Download product updates, maintenance packs, and patches; view the Product Interoperability matrix (supported third-party products and interoperability between products). Developer Center Download developer tools, view code samples, access technical articles, and participate in discussions. Education Services Review the available education options, then choose courses by role and delivery method (Live Studio, Public Classroom Training, Remote Classroom, Private Training, or Self-Paced eLearning). Profile Center Manage your implementation details, local user accounts, subscriptions, and more. If you do not see the Support Center when you log in to one.bea.com/support, contact ALUISupport@bea.com or ALBPMSupport@bea.com for the appropriate access privileges.
Technical Support | If you cannot resolve an issue using the above resources, BEA Technical Support is happy to assist. Our staff is available 24 hours a day, 7 days a week to handle all your technical support needs. E-mail: ALUISupport@bea.com or ALBPMSupport@bea.com Phone Numbers: USA, Canada +1 866.262.7586 or +1 415.263.1696 EMEA +44 1494 559127 Asia Pacific +61 2.9931.7822 Australia/NZ +61 2.9923.4030 Singapore +1 800.1811.202