# Installation and Upgrade Guide

# Completing Pre-Installation Steps

This chapter describes the following pre-installation steps that will ensure a successful installation:

1. Download the most up-to-date documentation from http://www.oracle.com/technology/documentation/index.html.
2. Read the release notes for additional information on compatibility issues, known problems, and workarounds that might affect how you proceed with your deployment. Release notes are located at the top-level directory of the product package.
3. Provision host computers for your deployment and install prerequisite software. For details, see Hardware and Software Requirements.
4. Configure IIS for maximum performance. For details, see Configuring IIS.

## Hardware and Software Requirements

Note: | For the most up-to-date list of supported software for your deployment, refer to the Interoperability page in the AquaLogic User Interaction Support Center.

The following table summarizes the hardware, operating system, and software requirements for Exchange Portlets.

Component | Requirement
--- | ---
Exchange Portlets Host Computer | Hardware 512 MB memory 128 MB disk space Operating System Microsoft Windows Server 2000 SP4, Microsoft Windows 2003, Microsoft Windows Server 2003 SP1 Software IIS 6.0 (in IIS 5.0 Isolation Mode), or IIS 5.0 Microsoft .NET Framework 1.1
Portal Software | AquaLogic Interaction 6.1
Network | You must be able to configure communication between the remote server, the portal, and Microsoft Exchange Server. If the Microsoft Exchange Server is located on a computer outside of the portal and remote server domain, you must configure trust relations between domains.
Client Browser | Firefox 1.0, 1.5, 2.0 Internet Explorer 6.0, 7.0 Netscape 7.2, 8.0 Safari 1.3, 2.0

## Configuring IIS

If you are using IIS 5.0, configure it for maximum performance to support the capacity utilized for Exchange processes.

### IIS 5.0

To configure IIS 5.0 for maximum performance:

1. From Internet Services Manager, right-click Default Web Site, and choose Properties.
2. To display Performance settings, click the Performance tab.
3. Set the Performance Tuning slider to More than 100,000.
4. To commit your setting, click Apply.
5. Click OK.

### IIS 6.0

If you are using IIS 6.0, you must set up IIS in 5.0 Isolation Mode:

1. From Internet Services Manager, right-click Web Sites, and choose Properties.
2. To display Performance settings, click the Service tab.
3. In the Isolation Mode group, select Run WWW service in 5.0 Isoation Mode.
4. To commit your setting, click Apply.
5. Click OK.

### Registering .NET Extensions

The Exchange Portlets installer expects .NET extensions to be registered and allowed in IIS.

To register .NET extensions from command line, run the following:

     <appropriate directory for v1.1.4322 framework>\aspnet_regiis.exe -i

To allow ASP.NET 1.1.4322 extensions:

1. Open IIS Manager by clicking Programs | Administrative Tools | Internet Information Services Manager.
2. In the left pane of the IIS Manager expand the node for the Web server and click Web Service Extensions.
3. The right pane displays a list of Web service extensions and the status (Prohibited or Allowed) for each. Right-click each prohibited extension name and select Allow to enable it.