Opening Attachments

Explains how to open an attachment.

You can determine if a work item shown in the Work Item Detail panel has attached files by looking at the number between parentheses displayed in the Attachments tab. This shows the number of files that have been attached to the work item. If the number is 0 (zero), then no files are attached.

To view an attachment:

  1. In the Work Item Detail panel, select the Attachments tab. A table is displayed with the files that have been attached to the work item.
  2. Click on the file name. The Attachment Detail dialog box will appear, showing information about the file.
  3. To download the file, click on the Download button, otherwise click on the OK button. If you clicked on the Download button, your browser will present download options, such as whether to open the file directly or save it to a folder.
  4. Choose your download option and proceed with the download. The attached file is downloaded.
Parent topic: Work Item Detail Panel
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