Adding Attachments

You can attach files to a work item in order to provide additional information or documentation about it. Participants with proper permission can view, edit, and update the attached files.

To attach a file to a work item:

  1. In the Work Item Detail panel, select the Attachments tab. A table is displayed with the attachments that have been added to the work item.
  2. Click on the Attach file button (Attach File icon).
  3. Specify a file in the Select file text box, or by clicking on the Browse... button, so you can specify the file in a file selection dialog box.
  4. Write a short description of the file in the Description text box. You may also add text to the Remarks text box. The description is required, while the remarks are optional.
  5. Click on the Attach file button.
The file you specified in step 3 will be attached to the work item. If you do not see the file listed in the Attachments table, you may need to refresh the Work Item Detail panel.
Tip: Attached files are lost after the work item has ended, when it is discarded a few days or weeks later, depending on how your installation is configured. If there are any files you wish to have access to after the work item is no longer available, you should keep a copy of them elsewhere.