Sending Instances Back

If an exception occurs for a work item, you can send it back to the activity were it occurred, and continue processing it from that point.

To send an instance back to the previous activity:

  1. In the Work List, select (checkbox) the instance you want to send back. The Operations menu becomes enabled.
  2. From the Work List Operations menu, select Back.
Note: The Back menu option is only available if an exception handler was included in the process design, and an exception occurred for the instance selected.