Opening Attachments

Explains how to open an attachment

You can determine if an instance shown in the Instance Detail panel has files attached to it by looking at the number between parentheses displayed in the Attachments tab. This shows the number of files that have been attached to the instance. If the number is 0 (zero), then no files are attached.

To view an attachment:

  1. In the Instance Detail panel, select the Attachments tab. A table is displayed with the files that have been attached to the instance.
  2. Click on the file name. The Attachment Detail dialog box will appear, showing information about the file.
  3. If you want to download the file, click on the Download button, otherwise click on the OK button. If you clicked on the Download button, your browser will present download options, such as whether to open the file directly or save it to a folder.
  4. Choose your download option and proceed with the download. The attached file is downloaded.