Sending Work Items Back

If an exception occurs for a work item, you can send it back to the activity were it occurred, and continue processing it from that point.

To send a work item back to the previous activity:

  1. To display a list of work items, in the left pane, click a view name.

  2. In the right pane, click the checkbox for the work item you want to send back.

  3. In the Work Item toolbar, click the Back Work Item button.

Note: The Back Work Item button is only available if an exception handler was included in the process design, and there was an exception that occurred for the work item.

 

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