Community Metrics - Traffic

The Community Traffic console page reports the number of hits for communities. For this report, a hit is a page view of a community page. The following sections describe the attributes that you can set to customize the report.

Display

These settings allow you to specify the display format and to select the communities to appear in the report.

You can choose to display your report in the following formats:

You can select the following sets of communities or specify your own custom set.  
 

Selection

Description

Top Communities

Displays the communities that have been accessed most. You can specify that you want to display the top  5, 10, 15, or 20 communities.

Bottom Communities

Displays the communities that have been accessed least. You can specify that you want to display the bottom 5, 10, 15, or 20 communities. Only available in tabular view.

All Communities

Displays all communities. Only available in tabular view.

Specify Communities

Displays access metrics for a specific community or multiple communities. When you select this option, click Browse to choose the communities you want to display.


You can specify the following metrics.
 

Option

Description

Hits

Displays the total page views for each community.

Visits

Displays the total unique visits for each community. Multiple consecutive page views within the same community equal one visit.

Users

Displays the total unique users for each community. A user is any portal user who has accessed the community during the selected time period.


Note: When using a tabular view, you can select more than one of these options. In all other views you can select only one.

Filtering By

You can filter the report according to the following properties.

Filter Type

Description

Date Range

Allows you to filter data based on a range of dates.

If you select Specify Date Range, you can choose the start and end date.

Authentication Source

Allows you to filter data based on the authentication source.

User Property

Allows you to filter data based on the user properties defined in your portal. After selecting the desired property, select Contains or Does Not Contain and the property value by which you want to filter.

Grouping By

If multiple communities are selected, the data is automatically grouped by community name. In addition, you can group reported data according to the following attributes.

Property

Description

Time Interval

This option groups the data by the selected time period. A line chart must have a time interval group by parameter selected.

User Property

This option groups the data by the selected user property. Users are grouped by the property value in their user profile.

View Data

After you have configured properties for the Community Traffic report, click View Data to display the results.

Note: To enable readability, the graphic charts display a maximum of 25 data points, beginning with the first in time. For example, if you configure settings for a line chart report for a duration of 3 days and group by hour, your request is for 72 data points; only the first 25 hours are displayed in the line chart. To improve readability, labels do not always exist for all data points. In tabular reports, the report includes a maximum of 1000 data points. However, when you export the report, it includes all data points.

Export Report

To export the report, click Export Report and open or save the file.

To export user level data to a file, click Export User Detail and open or save the file.


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