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About Duplicates When Creating Records

When you create a record, the application warns you if that record already exists. The existing record can reside in your current company records. If you receive the duplicate error message, cancel creating the record, find the existing record, and update it.

For information on what constitutes record duplication, see the table in About Record Duplicates and External IDs. The same criteria are used to determine record duplicates when creating records as when importing records.


Published May 2008