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Rejecting LeadsInstead of converting a qualified lead to an opportunity, you might decide that the lead is not as valuable as the evaluator indicated and remove it from the lead management process. Rejecting a lead does not delete it, but retains the lead in your company's records with a status of Rejected. Before you begin. To perform this procedure, your user role must include the Reject Leads privilege. To reject a qualified lead
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Published May 2008 |