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Targeting Contacts for CampaignsYou can select contacts that you want to target for a campaign. NOTE: If your company uses Segmentation Wizard, a downloadable application that works between Siebel CRM On Demand and Excel, you can build target segments that filter records according to criteria from a number of record types. To download the Segmentation Wizard application, click the Training and Support link in the upper right corner of any page to open the Training and Support Center page. On that page, click the Search Knowledge link, and then sign in to OracleMetaLink. (If you already have an Oracle.com account, you can sign in to OracleMetaLink without registering. Otherwise, you can register as a new user.) In the OracleMetaLink Knowledge page, click the Downloads link, and then click the link to download the application. To target contacts for a campaign
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Published May 2008 |