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Oracle® Enterprise Manager Concepts 10g Release 5 (10.2.0.5) Part Number B31949-10 |
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# 1 What's New in Enterprise Manager 10.2

Enterprise Manager 10g includes many new features that add to your ability to monitor and manage your enterprise.

## New in Enterprise Manager 10g Release 5 (10.2.0.5)

The following features and/or enhancements are available with the latest Enterprise Manager 10g Release 5 (10.2.0.5).

### Enterprise Manager Framework

- Enhanced Monitoring Templates: Custom monitoring settings can be specified for targets as they are added to Enterprise Manager. In addition, a new out-of-box report and reporting elements allow you to more easily review template application history operations.

- Alert Management Enhancements: On-demand evaluation of alerts allow administrators to quickly verify whether the fixes implemented for alerts result in clearing of the alert. In addition, administrators can better manage their log-based alerts (e.g., alert log alerts) by setting duration-based notification rules that clear such alerts on a periodic basis, or by using new EMCLI verbs that support bulk clearing of such alerts.

- Notification Enhancements: Repeat notifications are now supported for all notification methods – OS Command, PL/SQL procedures and SNMP traps. Administrators can customize the format of the e-mail notifications sent by Enterprise Manager to better satisfy their operational requirements. Customizations include the changing of the content and inclusion of target properties and other information that provide more business and operational context about the alert.

- Enhanced Groups Functionality: To streamline the management of privileges for groups and their members, you can define a new type of group called Privilege Propagating Groups. A privilege granted to a user on this type of group is automatically applied to its member targets. Group creation is also enhanced by allowing you to select member targets based on business criteria.

- Enhancements to Enterprise Manager Backup/Recovery: The EMCTL utility has been enhanced to support operations for the backing up and recovery of Enterprise Manager components. These include the ability to re-synchronize the repository, export and import OMS configurations, and re-synchronize an agent based on information in the repository.

- Enhancements to Management Pack Licensing: You can now perform bulk updates of Management Pack licenses across multiple targets simultaneously using the Enterprise Manager console or EMCLI utility.

- Enhanced Security Features: Enterprise Manager now provides support for the following:

  - New fine-grained target privileges have been added to support the principle of least privilege. The newly added privileges are: Blackout Target, Manage Target Metrics, Configure Target and Manage Target Alerts. These new privileges can be granted to roles and users independent of each other allowing the administrator to grant only the least privileges required.

  - Support for configuring third-party certificates for secure communication between Oracle Management Service, Oracle Management Agent, and the Web browser is now available.

  - An enhanced user interface that allows you to manage Privilege Delegation settings and support Privilege Delegation for User Defined Metrics, Corrective Actions and Database Replay features is provided.

  - Enhanced auditing capabilities including enriched audit records, audit data search, built-in externalization services to externalize audit data into external store, and compatibility with Oracle Diagnostic Logging (ODL) format to allow integration with Oracle Audit Vault are provided.

### Database Management

- Management Support for Oracle Database 11g Release 1: Enhanced management and monitoring support for new Oracle Database 11g features such as ADDM for RAC, Real-time SQL Monitoring, Partition Advisor, and Automatic SQL Tuning are provided.

- Database Replay: Comprehensive automation provides a simple, user-friendly workflow for capturing production workload, copying it to a test system, setting up software and test databases to the point time of capture, deploying replay clients, orchestrating the replay process, and analyzing the replay results.

- Database Cloning: Creation of database clones from existing database backups is supported.

- Enhanced Data Masking: Data Masking now supports the following enhancements:

  - Condition-Based Masking provides the ability to mask sensitive data in a given column with different mask formats, based on specified conditions.

  - Compound Masking supports masking a set of related columns in a table as a group, enabling sensitive data that spans multiple columns of a table to be consistently masked.

  - A secure clone and mask workflow provides the ability to apply one or more mask definitions when cloning a database.

- Database Change Propagation: The Dictionary Synchronization feature in the Change Management Pack supports propagation of schema changes from a Dictionary Baseline or a database to a target database.

- Disable Alerting for UNDO, TEMP Tablespaces: A streamlined method for disabling alerts for all UNDO and TEMP tablespaces is provided. Alerting for specific, named UNDO and TEMP tablespaces continues to be supported.

- Enhanced Real Application Clusters Management: Enterprise Manager provides the following Real Application Clusters (RAC) enhancements:

  - Customizable tile-based views to monitor waits and other metrics across multiple RAC nodes in a cluster are supported.

  - Improved performance workflows for cluster cache coherency, historic views, and drilldowns are available.

  - Service-centric Monitoring, which facilitates the monitoring of workflows and drilldowns for RAC services, is provided.

- High Availability and Configuration Features: The following new High Availability (HA) features are available:

  - A new HA Console to monitor overall HA configuration status and initiate operations is provided.

  - The Maximum Availability Architecture Configuration Advisor page allows you to evaluate the configuration and identify solutions for protection from computer, site, storage, human and data corruption failures, enabling workflows to implement Oracle Recommended solutions.

  - Automatic configuration of Oracle-recommended Maximum Availability Architecture (MAA) for databases is supported, enabling migration of databases to ASM and conversion of single instance databases to RAC with minimum downtime.

  - A Streams dashboard, along with improved monitoring of Streams configurations, allows monitoring of Streams components as well as paths for Latency and Throughput metrics.

  - Management of Oracle Secure Backup administrative server as a target and Oracle Secure Backup File System Backup/Restore and reports is supported.

- Database Security Features: Enterprise Manager now provides the following database security features:

  - The ability to monitor and administer Oracle Database Vault-enabled database targets is provided. This also enables the propagation of Oracle Database Vault policies such as realms and command rules from a source database to multiple Database Vault-enabled destination databases.

  - Support for monitoring and administration of database security options including Transparent Data Encryption (TDE), Oracle Label Security (OLS), and Virtual Private Database (VPD) is now available.

- Patching of Shared Oracle Home Real Application Clusters and Clusterware: Patching RAC Database and Clusterware on shared ORACLE_HOMEs is supported from Enterprise Manager 10.2.0.5. The "Patch Oracle RAC - All Nodes" deployment procedure is enhanced to handle patching of Real Application Cluster databases in a shared ORACLE_HOME setup. The new “Patch Oracle Clusterware-All Nodes” procedure is introduced to orchestrate patching of Clusterware in a shared ORACLE_HOME setup.

### Middleware Management

- Enhanced Support for BPEL Management: Reports for BPEL activity statistics, BPEL pending instance statistics, and BPEL worst performing instance statistics can be generated. In addition to existing support for BPEL 10.1.3, support for BPEL 10.1.2, 10.1.3.3 and 10.1.3.4 is also provided.

- Enhanced Application Diagnostics: Enterprise Manager now includes Application Diagnostics for Java (AD4J), which provides enhanced Java application monitoring and diagnostics support. The product enables administrators to proactively monitor application performance and diagnose the root cause of performance problems, such as applications crashing and hanging in a production environment.

- Enhanced Management for Oracle WebLogic Server: WebLogic Server management support now includes the following capabilities:

  - Monitoring the performance of top Enterprise JavaBeans (EJBs) and JavaServer Pages (JSPs) in deployed applications.

  - Discovering and monitoring Web services deployed to WebLogic Server.

  - Monitoring server resources (e.g. data sources, JMS servers, resource adapters, JOLT connection pools).

  - Viewing, comparing and tracking configuration items such as JVM vendor/version, additional tuning parameters, cluster configuration, JMS resources, virtual hosts, JOLT connection pools and configuration files.

- Oracle Coherence Management: The Management Pack for Oracle Coherence provides comprehensive tools for managing and monitoring the entire Oracle Coherence Cluster. It covers key management areas such as discovery, monitoring, reporting, events management, configuration management, lifecycle management and process automation.

  - Automated deployment of new Coherence Clusters or addition of nodes to existing Coherence clusters is supported.

  - Monitoring of the entire Coherence cluster as a single target and identifies potential hotspots is supported.

  - Modeling and management of the entire Coherence infrastructure, including WebLogic Server, Coherence Cluster and database as a single system, is provided.

  - Performance monitoring of Coherence nodes, caches and services as well as Connection Managers and connections is provided.

  - Real-time propagation of configuration changes to nodes, caches or an entire cluster is supported.

- Oracle Service Bus Support: New features for deploying and managing Oracle Service Bus (OSB) instances are available:

  - Proxy and business service monitoring, along with performance monitoring functionality for OSB 10gR3 stage and action level metrics, is provided.

  - Collection of configuration information Oracle Service Bus targets is now supported. The configuration information of these targets can be refreshed, saved or compared with another target. Different versions of the same OSB can also be compared.

  - Automatic system and service creation for OSB infrastructure and OSB proxy services is supported.

  - A new procedure for deploying OSB projects and resources from the software library or by exporting them from an existing OSB target is supported.

- Adapter Metrics: Throughput and error metrics for different adapters are provided in graphical format.

- Composite Application Monitor and Modeler: Enterprise Manager now includes Composite Application Monitor and Modeler, a model-driven intelligent monitoring and modeling platform for JavaEE and SOA applications.

### Server Management

- Oracle Virtualization (Oracle VM) Management: Virtualization management involves the monitoring, administration, and maintenance of the virtual servers and guest virtual machines in your enterprise. Enterprise Manager is now able to monitor virtualized entities alongside the physical infrastructure and perform complete lifecycle management of virtual servers and software running on them. New features include:

  - A complete set of integrated features for managing Oracle VM.

  - Increased manageability of virtualized infrastructure and reduced virtual server sprawl due to configuration collection and tracking.

  - Performance and availability monitoring for both Oracle VM virtual servers and physical servers from a single console.

  - Faster deployment of Oracle VM Guest virtual machines, enabling the creation of multiple virtual machines, then cloning and configuring them.

  - Failover support based on proven Oracle Clusterware technology.

- Management of RPM Repositories and Channels: The following Linux management features have been added:

  - Enterprise Manager integrates with Unbreakable Linux Network (ULN) and provides automatic patch compliance with the latest updates made available by Oracle.

  - RPM repositories can be created from within EM console and automatically refreshed.

  - Visualization and search for packages in various channels is supported.

  - Support for creating, copying and managing custom channels is available.

  - Security advisories and other errata information made available by Oracle is also displayed.

- Enhanced Bare Metal Provisioning: The following enhancements for Linux bare metal provisioning have been added:

  - Multiple default images can be provisioned on the same subnet.

  - Automated DHCP configuration is supported.

  - Post-provisioning steps, including user creation, are supported.

### Applications Management

- Enhanced Siebel Support: The new version of Application Management Pack for Siebel adds Siebel 8.1.1 certification, Siebel workflow process and policy monitoring, Siebel event log analysis, improved Siebel HI service testing and improved application discovery. Siebel workflow process and policy monitoring enables monitoring of the individual instances of Siebel workflow processes and policies, sending alerts when these fail or are slow to execute. Event log analysis facilitates problem resolution. The Siebel HI service test now includes step level timing measurement details, the execution of key business flows to be monitored with greater granularity.

- Real User Experience Insight: This product maximizes the value of your business critical applications by delivering insight into real end-user experiences through reporting on user traffic requested by, and generated from, your network. It integrates performance analysis and usage analysis into a single offering, enabling business and IT stakeholders to develop a shared understanding into their application users experience. Out-of-the-box support for Siebel and E-Business Suite is provided.

- Real User Experience Insight Accelerator for Siebel: This feature enables out-of-the-box monitoring of Siebel applications, including user session tracking, discovery of end-user performance issues, and identification of Siebel application issues.

- Real User Experience Insight Accelerator for E-Business Suite: This feature enables out-of-the-box monitoring of EBS applications, including user session tracking, discovery of end-user performance issues, and identification of Siebel application issues.

- Application Testing Suite: This Application Quality Management (AQM) solution provides automated functional testing, load testing, and test management for Web, packaged and SOA-based applications. It is an integrated, full lifecycle solution that enables you to define and manage your application testing process, validate application functionality, and ensure that applications will perform under load.

- Oracle Beehive Management: Oracle Beehive services can be managed from the overview level to the individual component level. Oracle Beehive unifies common yet disjointed collaborative applications, such as e-mail, time management, instant messaging etc., and delivers them through standard protocol clients, integrated Web Services, and clients such as Microsoft Outlook.

### Lifecycle/Provisioning Management

- Software Library Management: A number of Software Library management features are provided:

  - Purging of Software Library entities (Components/Images/Directives/Suites/Networks) from the physical directory.

  - Pre-requisite check for Software Library space, and accessibility from multiple Oracle Management Service instances.

  - Export and import of Software Library entities such as Components/Images/Directives/Suites/Networks is supported. The exchange happens in the form of Provisioning Archive (.par) files

- New Forms and Reports Provisioning Deployment Procedure: Cloning an already installed and discovered Forms and Reports release 9.0.4.x onto selected hosts is supported.

- Database Provisioning Features: The single instance database provisioning procedure has been enhanced to handle the following:

  - NFS mounted staging locations as a source for gold images. This can be used for Provisioning multiple ORACLE_HOMEs in low bandwidth networks.

  - Additional options to customize the software deployment.

  - Improved database creation options to use user-specified templates and response files.

- Separation of Prerequisite Checks for Scaling Up RAC Clusters: The "One Click Extend Cluster Database" deployment procedure has been enhanced to support prerequisite checks independent of the scale-up operation. This enables users to ensure readiness of the new machine RAC is being extended to.

- Delete Entire Node or Cluster With Deployment Procedure: The "Delete/Scale down Oracle Real Application Clusters" procedure has been enhanced to handle the following cases:

  - Scale down or delete partially configured nodes of a cluster. This is particularly useful to rollback a failed attempt to scale up a node.

  - Delete the entire RAC cluster setup, including partial failed deployments.

### Configuration Management

- Compliance Management: The following compliance management features are provided:

  - A simplified User Defined Policy interface is provided, allowing system vulnerabilities to be mitigated by defining and implementing configuration policies based on operational best practices, governance and industry standard requirements. The new interface allows you to create, edit, test, delete, export and import User Defined Policies and Policy Groups.

  - Tracking, analyzing, reporting and viewing details related to IT compliance using a single interface is supported. A rich set of out-of-the-box reports and capabilities for filtering information and flexible search capabilities across the enterprise are included.

  - Configuration Change Console, which provides real-time detection of any configuration changes made to the environment, is provided.

- Asset Discovery and Tracking: Configuration information is automatically collected at regular intervals and stored in the repository. This information is then available in Enterprise Manager from a central console providing a comprehensive view of all heterogeneous components it the data center.

### Extensibility Framework Enhancements

The Enterprise Manager Extensibility framework allows you to build custom plug-ins that can extend Enterprise Manager to manage and monitor applications that are not managed by Enterprise Manager out-of-the-box. Some enhancements in the plug-in framework are outlined below.

- Customization: The ability to customize a plug-in's homepage by adding your key charts or graphs is supported.

- Improved Plug-in Report Navigation: URL links can be inserted into plug-in reports, enabling ease of navigation in plug-in reporting elements.

### New System Management Plug-ins and Connectors

New Target Monitoring Plug-ins

Enterprise Manager's target monitoring capabilities have been expanded through the addition of the following plug-ins.

- System Monitoring Plug-in for Dell Change Automation

- System Monitoring Plug-in for Oracle Exadata Storage Server

- System Monitoring Plug-in for VMware ESX Server

New Management Connectors

In addition to generating tickets for alerts, the helpdesk connectors now support the generation of tickets for job status events. Also, target properties can now be used in ticket templates to provide better operational and business context to generated helpdesk tickets.

- Helpdesk Connectors

  - Management Connector for BMC Remedy Service Desk

  - Management Connector for HP ServiceCenter

  - Management Connector for HP Service Manager

- Event Connectors

  - Management Connector for HP OpenView Operations

  - Management Connector for IBM Tivoli Enterprise Console

## Features of Enterprise Manager 10g

The following features and/or enhancements have been available with preceding releases of Enterprise Manager 10g (10.2.0.4 and lower.)

### Grid Management Features

- System Monitoring: Lights-out, comprehensive monitoring of all components of the Oracle ecosystem. Alert handling flexibility is improved through repeating notifications. Provides support for evaluating alerts on demand (on-demand metric collection). On-demand metric collection allows you to reevaluate an alert condition after an issue has been resolved, allowing Enterprise Manager to clear the alert. Automatically apply custom monitoring settings to newly discovered targets via monitoring templates.

- Privilege Delegation Providers: Administrative security and flexibility are enhanced through support for privilege delegation providers for executing jobs and patching targets from Enterprise Manager. A privilege delegation provider allows a logged in administrator using his account to be authorized to execute a specific action based on a subset of privileges delegated from another account. Super Administrators can now set up regular administrator accounts to leverage the two supported privilege delegation providers: Sudo and PowerBroker.

- Enterprise Manager Audit Framework: Enhanced auditing capability increases tracking flexibility and utility by allowing Enterprise Manager administrators to define custom audit attributes in addition to the standard "out-of-box" attributes. Users can now enter text strings such as a work order number before performing actions in Enterprise Manager in order to have that custom string associated with all the audit records associated with that action, creating a richer audit trail.

- Compare Monitoring Templates: See at a glance how metric and policy settings defined in a template differ from those defined on destination targets.

- Bare-Metal Provisioning: Automatically deploy new fully configured systems, including operating systems and software images. Clone existing installations and software images (such as Oracle Cluster Ready Services (CRS), Oracle Real Application Clusters (RAC), and Oracle Application Server).

- Oracle Real Application Clusters Provisioning and Conversion: Automatically configure Oracle RAC database instances to dynamically increase database capacity to meet your needs; convert non-RAC databases to Oracle RAC databases.

- Cloning: Simplify deployment of Oracle solutions by cloning fully patched and tested Oracle homes to multiple hosts; clone database instances to create backups of important databases; create new single-node Oracle RAC by cloning an existing RAC Oracle home.

- Lights-Out Patching: Quickly identify available patches for the components in your enterprise. Find out which have not been applied and which are critical. Bring those components up to the latest patch level with just a few clicks.

- Policy-Based Monitoring: Apply consistent, proactive management practices across your enterprise using policies and management templates.

- Policy Groups: Policy groups are standards by which targets are measured. The rules within a policy group are managed as a set; that is, they are viewed, maintained, evaluated, and reported in the context of a group. In contrast, policy rules are not evaluated as a set. Policy rules are viewed, maintained, and evaluated as standalone entities. Oracle provides the following policy groups: Secure Configuration for Oracle Database, Secure Configuration for Oracle Real Application Cluster, and Secure Configuration for Oracle Listener.

- User-Defined Policies and User-Defined Policy Groups: You can now define policies to monitor needs specific to your organization. By using the Create Policy wizard, you can easily create policies that meet the demands of security and audit compliance requirements. You can also create your own policy groups that better meet your needs for best practices, data privacy, and configuration requirements.

- Security Assessment: Automatically assess the security vulnerabilities in your enterprise using the Critical Patch Facility, which provides notifications and a direct link to Oracle Support. Enhanced security rules harden the infrastructure database and host. Violation score reporting helps administrators prioritize security operations.

- Job System: More powerful, feature-rich job system allows you to schedule and run multi-task jobs across multiple targets, as well as receive notifications.

- Group Management: Enhanced group management features enable administrators to manage many components as one. Group pages roll up critical management information, such as overall status and group status history, open alerts and alert history, open policy violations and policy trend overview charts, and out-of-box group performance charts. Simplifies common administrative tasks, such as running jobs, executing custom SQL or host commands, and scheduling maintenance windows. A group "dashboard" enables proactive monitoring of status and alerts across all group members as they occur.

### Service Management Features

- Services: Define services to represent the business functions or applications that run in your enterprise. Measure the performance and availability of these services, receive alerts when there is a problem, identify common issues, and diagnose causes of failures.

- Service and System Topologies: Easily define, visualize, and manage key business functions and the assets that they rely upon.

- Service Level Management: Allows you to define service-level goals for availability and performance and more quickly resolve problems through rules, reports, and historical monitoring.

- Dashboards: Offer "at-a-glance" monitoring of all critical indicators for your services and systems.

- Root Cause Analysis: Diagnose service problems quickly using the Root Cause Analysis engine.

### Enterprise Reporting Features

- Out-of-Box Reports: Easy-access out-of-box reports for all Oracle components; reports on configuration, performance, service level, and audit.

- Graphical Report Creation: Easy-to-use tool to create custom reports.

- Complete Repository Access: Create reports using any data collected and stored in the Management Repository.

- Report Publishing: Proactively deliver specialized management information to users, managers, and executives using out-of-box reports, custom reports, and secure publishing features, with views accessible by any reporting product.

### Database Management Features

- Oracle Real Application Clusters Management: Enhanced monitoring of Oracle RAC databases and clusters to include Interconnect monitoring, cluster cache coherency diagnostics, CRS monitoring, a graphical topology view; provision Oracle RAC deployments, convert single instances, and add nodes to existing clusters.

- Transportable Tablespaces: Allows an administrator to move tablespaces between databases.

- Fast-Start Failover: Allows Data Guard to rapidly and automatically fail over to the standby database without requiring manual intervention, significantly improving the degree of availability as well as the disaster resilience for the system infrastructure.

- Restore Points: Guaranteed recovery of the database to a particular point in time when used with Flashback Database or Flashback Table.

- Enhanced Backup Management: Provides a single view of all backups run against the databases in a domain.

- Access Advisor Enhancements: Enhanced to expose more powerful features of the Access Advisor, including template support, tuning of a single statement, journaling, recommendation implementation status, and action implementation status.

- Automatic Segment Advisor: Proactively identifies segments that have significant wasted space due to data fragmentation, which are good candidates for Online Segment Shrink. You no longer need to run Segment Advisor to determine what segments have data fragmentation.

- Online Segment Shrink Enhancements: Extends Online Segment Shrink capability to large object (LOB) segments and index-organized table (IOT) overflow segments. Online Segments Shrink capability is now extended to all types of segments, further reducing the need to perform other more advanced reorganization methods such as Online Redefinition.

- Oracle Streams: Share message information within a database or from one database to another. Control what information is put into a stream, how the stream flows from database to database, what happens to messages in the stream, and how the stream terminates.

- Adaptive Alert Thresholds: Computes statistical alert thresholds using either static (user-defined) or dynamic (self-adjusting) baselines. Dynamic statistical baselines can significantly improve the accuracy of performance alerting, while reducing exposure to the "false positives" commonly incurred under fixed threshold schemes.

### Middleware Management Features

- Extended Middle Tier Management: Allows administrators to discover Oracle Application Server Farms, Oracle Application Server Clusters, Oracle HTTP Server High Availability Groups and OC4J High Availability Groups as composite targets and perform management and administration operations on them. Also supports discovery, management, and administration of Oracle BPEL Process Manager targets and Oracle BPEL Processes. Allows creation of infrastructure services and aggregate services. Also allows viewing of partner links associated with a BPEL process and adding of SOAP tests for them to test their availability.

- BPEL Process Provisioning Deployment Procedure: Supports deployment of BPEL processes on selected BPEL Process Managers. The BPEL process suitcase files are placed as generic components in the software library, and once it is available for deployment, the deployment procedure can be run to deploy the processes on BPEL Process Managers.

- Oracle Service Bus (OSB) Provisioning Deployment Procedure: Supports deployment of project resources from a source Oracle Service Bus to a target Oracle Service Bus domain. Also supports movement of configuration from one environment to another. The project resources can be exported at project level or resource level, and can be deployed either directly from the source Oracle Service Bus domain or from the Software Library if the resources are stored as generic components. Also supports use of use customization file to customize the environment variables in the changed (target) environment.

- Oracle BI Suite Enterprise Edition Management: Supports discovery, management, and administration of Oracle BI Suite Enterprise Edition components, mainly Oracle BI Presentation Server, Oracle BI Cluster Controller. Oracle BI Analytics Server, and Oracle BI Scheduler. Also supports discovery and monitoring of Data warehouse Application Console Server (DAC Server), which is used to create and schedule ETL task flows for Informatica server.

- Log File Rotation Jobs: Supports scheduled rotation of log files of OracleAS components to a default or user-defined location. Allows adding of a log rotation job as part of a multi-task job and saving of this job to the library.

- MQ Series Support: Supports discovery and monitoring of IBM WebSphere MQ Queue Managers and IBM WebSphere MQ Clusters. Also allows monitoring of their logical objects such as Queues and Channels.

- JBoss Application Server Management: Supports discovery, management, and administration of JBoss Application Servers and JBoss Partitions. Also allows refreshing of JBoss Partition membership to reflect the current deployment state.

- Microsoft Exchange Server Management: Supports discovery, management, and administration of Microsoft Exchange Organizations, Microsoft Exchange Routing Groups, and Microsoft Exchange Servers.

- Automatic Creation of System and Services: Supports automatic creation of a system and service from a J2EE or Web application after checking for dependencies. Allows creation of a service with a new or existing system based on the dependency mapping available. Also allows update of an existing service and system.

- Configuration Management: Extended configuration management support for OracleAS deployments. Collect, search, track, compare, and report on all Oracle Application Server hardware and software installation configurations. The product also maintains a central inventory of software configuration data of core components for all Oracle Application Server instances.

  As part of the configuration management tasks, you can also view the BPEL Processes, its different versions, and the suitcase files associated with each version. You can also compare the BPEL Process suitcase files of different versions and track the changes that were made to a version. This allows you to track changes and identify the cause for changed behavior of the BPEL Process.

- Topology Views: Provides graphical topology view of AS Farms, Clusters, and ASs, with current status, alerts and policy violations, and performance metrics. View by host, by request routing overview, or request routing details.

- Custom Aggregate Monitoring: Define monitoring criteria for OracleAS Farms and Clusters using customizable aggregate metrics based on the statistical aggregation of individual metrics of cluster members. View aggregate metrics as an overlay of “top best,” “top worst,” or “peak threshold” values for individual metrics.

- J2EE Application Monitoring: Hierarchical J2EE application view at the OracleAS cluster level shows performance across the OC4J instances on which it is deployed. Ability to plug customer application JMX MBeans into Grid Control.

- Backup and Restore: Supports full and incremental online backup of middle tier installations. Automatically recover instances to the last full backup, then apply incremental backups.

- OPMN Jobs: Supports immediate or scheduled full process control (start, stop, restart) of OPMN managed components from Grid Control.

- Provisioning "Gold" Images: Save standard reference images of application server targets to the central Software Library and deploy to target locations. Standardize the deployments of the application server targets in your enterprise. Create and extend OracleAS Cluster environments by creating new clusters or adding nodes to existing clusters.

- Cloning: Extended cloning support for different types of middle-tier installations, including WebCache, J2EE and WebCache, Portal and Wireless, Forms and Reports Services, and Business Intelligence and Forms.

### Collaboration Suite Management Features

- Centralized Management: Single target subtab for Collaboration Suite from which you can view your Collaboration Suite deployment(s) and navigate to specific components.

- Automatic Discovery: Collaboration Suite server targets, such as SMTP servers and Calendar servers, are automatically discovered and monitored in Grid Control.

- Service Monitoring: In addition to monitoring server components, Grid Control also monitors Collaboration Suite services from the end-user perspective.

- Custom Service Modeling: Fast setup of services using a simple customization user interface.

- Topology Viewer: Service topology view of your Collaboration Suite deployment showing relationships between different services in Collaboration Suite.

- Root Cause Analysis: Detects the potential root causes of any service outage.

- Dashboards: Services Dashboard for monitoring service availability, performance, usage, and service-level compliance. System Dashboard for monitoring exceptions in your Collaboration Suite system.

- Client System Analyzer: Collects Windows client data and checks for minimum Collaboration Suite requirements.

### Broader System Coverage

- Host Management: Out-of-box operating system, hardware, and software monitoring of the hosts on which your applications and services reside. Increased coverage for hardware monitoring, process and file-level monitoring, remote command shells, and remote file editing.

- Linux Host Administration: Host administration features for RedHat and SuSE Linux provide you the ability to administer the most important host functions easily. Using the centralized console, it is faster and less error prone to set up a server or troubleshoot problems. Operators with the appropriate privileges can set up and administer System Services, for example, start and stop individual services, and Network Setup, for example, NFS client configuration.

- Enterprise Storage Reports: Reports on allocation, utilization, roll-ups by location, line of business, application, and vendor.

- Support for Network Devices and Storage: Monitor network and storage devices, such as F5 Server Load Balancers and NetApp Filer network storage.

- Support for Non-Oracle Middleware: Support for discovery, performance monitoring, reporting, alerts, process control, and synthetic transactions for third-party application servers and application server clusters, such as IBM WebSphere and Oracle WebLogic.

- External Product Integration: Integrate external products using command line interface, notifications, and bi-directional messages.

- E-Business Suite Management: Plug-in available to enable Grid Control to manage the Oracle Applications Manager, part of the E-Business Suite.

### New Target Monitoring Plug-ins and Connectors

New Target Monitoring Plug-ins

Enterprise Manager's target monitoring capabilities have been expanded through the addition of the following plug-ins.

- System Monitoring Plug-in for Hosts

- System Monitoring Plug-in for Non-Oracle Databases

- System Monitoring Plug-in for Non-Oracle Middleware

- System Monitoring Plug-in for Network Devices

- System Monitoring Plug-in for Storage

New Management Connectors

The following management connectors are now available with Enterprise Manager.

- Management Connector for BMC Remedy Service Desk

- Management Connector for HP OpenView Operations

- Management Connector for HP ServiceCenter

- Management Connector for HP Service Manager

- Management Connector for Remedy Management Platforms

### Oracle Business Intelligence Management Pack

Oracle Business Intelligence Management Pack is an integrated solution for ensuring the performance and availability of Oracle Business Intelligence Enterprise Edition. Using the pack, you can do the following:

- Receive proactive alerts on impending problems on the application.

- Examine run-time statistics to troubleshoot and tune performance.

- Compare configurations across different environments.

- Keep track of configuration changes.

- Proactively enforce configuration policies to avoid configuration-related problems.

You can use the pack with other Oracle Enterprise Manager management packs and plug-ins to achieve comprehensive management of the entire application environment, including both Oracle and non-Oracle databases, operating systems, storage, and network devices.

Key product features include:

- Application performance management

  - Dashboards and reports

  - Alert notifications

  - Historical metrics

  - Blackouts

  - O/S management

- Configuration management

  - Automatic discovery

  - Configuration snapshots

  - Configuration comparisons

  - Change history

  - Configuration policies

### Enhanced Diagnostics and Management Packs

Enhanced Oracle Diagnostics Pack for Non-Oracle Middleware

Oracle Enterprise Manager 10g introduces the Diagnostics Pack for Non-Oracle Middleware. This pack provides the following features:

- Discovery of non-Oracle middleware (Web Logic, Web Sphere, and JBoss)

- System monitoring of key performance, load, and usage metrics

- Out-of-box thresholds, events, notifications, monitoring templates, and automated corrective actions

- Real-time and historical monitoring

Enhanced Service Level Management Pack

The Service Level Management Pack has added the following support:

- Recording Forms transactions for applications based on Forms Server 6i.

- DHTML recorder to record Web transactions for applications with more dynamic content.

Enhanced Application Management Pack for Siebel

Oracle Application Management Pack for Siebel is a complete and integrated solution for ensuring the performance and availability of Siebel applications.

- Siebel Enterprises and Siebel Servers: Supports discovery and monitoring of Siebel Enterprises and Siebel Servers.

- Siebel Workflow Process and Workflow Component Groups: Supports discovery and monitoring of Siebel Workflow Processes and Siebel Workflow Component Groups.

- Siebel Application Services: Supports discovery and monitoring of Siebel applications deployed to different servers.

- Alerts: Provides proactive alerts on impending problems on the application. You can examine run-time statistics to troubleshoot and tune performance.

- Event Log Monitoring: Allows you to view a list of event logs associated with user sessions.

- Configuration Management: Keeps track of configuration changes and allows you to compare configurations across different environments. Proactively enforces configuration policies to avoid configuration-related problems.

- Service Level Management: Monitor and report on service levels delivered by the application and performance diagnostics of user and server performance.

- Transaction Recording: Supports recording of Siebel transactions and grouping of related steps into separate, logical entities.

- Integration with Siebel Transaction Diagnostic: This pack adds integrated Siebel Transaction Diagnostic support using data captured through the Siebel Application Response Measurement (SARM) framework. With this tool, you can:

  - Analyze request processing for individual user requests.

  - Analyze CPU and memory consumption of processing requests for different Siebel Server Components.

  - Graphically visualize SARM metric data

  - Compare performance profiles over time

  - Create performance reports and share them with your co-workers for collaborative performance diagnostics.

  The Siebel Transaction Diagnostic tool also adds support for Siebel 7.7 and 7.8 besides being compatible with Siebel 8.0. It is fully integrated with Oracle Enterprise Manager, which eliminates the need for separate installation and user maintenance, and it runs on all operating system platforms that Oracle Enterprise Manager supports.