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Communication Activity Fields (Call Center On Demand)When you click Edit from the Call, Voicemail, or Email Detail pages, the Activity Edit page opens with information carried over from the Wrap Up form for the activity. NOTE: Company administrators can customize your application in a variety of ways, such as changing names for record types, fields, and options in drop-down lists. Therefore, the information you see onscreen might differ from the standard information described in this table. Not all fields in the application are editable. The following table provides additional information regarding some fields. NOTE: All times are shown in number of seconds.
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Published 05/11/2007 |