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About Custom Web Applets

Custom Web applets allow you to embed external Web content within a record type's Details page in Siebel CRM On Demand. For example, you might have a Custom Web applet on the Lead Details page that allows you to see the google.com log-in page.

You can add a Web applet for any record type for which the Page Layout links are visible.

There are two advantages to creating a custom Web applet rather than a custom Web tab:

  • A custom Web applet that is displayed on a page, such as Lead Details, allows you to view data on the Details page together with other data. On the other hand, if your external data is viewed using a Web tab, when you click the Web tab, you are directed away from the Details page, and redirected to the Web tab page.
  • Your company might have a great deal of information that you want to display, for example, portfolio holdings. Custom Web applets allow you to show a large amount of data content from another Web site without requiring that you load the information into the CRM On Demand application. Loading large amounts of data into CRM On Demand requires integration to manage large numbers of data columns.


Published 05/11/2007