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Reviewing Import Results

You can track the progress of the import by reviewing the queue page within the application. Additionally, when the import is completed, you receive an email message outlining the specifics of the import. The email summarizes the import and contains a log file that lists the records and fields that were not imported.

You can then correct the data in your CSV file and import the information again. The second time, you should direct the system to overwrite existing records when it encounters duplicate records.

To view your import request queue

  1. In the upper right corner of any page, click the Admin global link.
  2. In the Import and Export Tools section, click the Import and Export Tools link.
  3. In the Import and Export Queues section, click the Import Request Queue link.

    The Import Request Queue page appears, showing the time the import was completed or estimating the completion time.

To review the email message with import results

  • Go to your email application and open the email message from Siebel CRM On Demand.

    The message lists any errors that occur on a record-by-record basis along with action you should take, if you want to capture the complete data for that record.

Related Topics

Example of Import Results Email and Log File


Published 05/11/2007