### Product Documentation for Brightware – Version 8.1.x

This section contains guides and tutorials for all of the applications in the Siebel Brightware product line.

Guides & Tutorials
Description | Category
--- | ---
Agent Guide 8.1.6 | User Guides
Analytics Overview Guide 8.1.6 | Admin Guides
Brightware Glossary of Terms | User Guides
Contact Center Console Guide 8.1.6 | User Guides
DB Administrator Guide 8.1.6 | Admin Guides
Implementation Guide 8.1.6 | Admin Guides
Implementation Readiness Guide 8.1.6 | Install Guides
Installation Guide 8.1.6 | Install Guides
Integration Development Kit 8.1.6 | Developer Guides
Knowledge Engineer Handbook 8.1.6 | Admin Guides
Report Developer's Guide 8.1.6 | Developer Guides

Guides & Tutorials
Description | Category
--- | ---
Agent Guide 8.1.4 | User Guides
Analytics Overview Guide 8.1.4 | Admin Guides
Brightware Glossary of Terms | User Guides
Contact Center Console Guide 8.1.4 | User Guides
DB Administrator Guide 8.1.4 | Admin Guides
Implementation Guide 8.1.4 | Admin Guides
Implementation Readiness Guide 8.1.4 | Install Guides
Installation Guide 8.1.4 | Install Guides
Integration Development Kit 8.1.4 | Developer Guides
Knowledge Engineer Handbook 8.1.4 | Admin Guides
Report Developer's Guide 8.1.4 | Developer Guides

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