GC3 5.0 Service Release: October 2006 (SR-#13: 10.06)

Scope and Application | Installation Instructions and Known Issues | Database Changes | Integration Changes | Corrections | Enhancements | Updated Files | Customer Support

This page describes the content of this Service Release and contains the following sections:

Scope and Application

This topic is intended for GC3 users, DBAs, systems administrators, application consultants, support analysts, and project managers. It assumes a working knowledge of GC3 from a system administration and user perspective.

Service Release-Specific Installation Instructions and Known Issues

There are no service release-specific installation instructions for this release. Refer to the standard service release installation instructions.

Location Capacity

Edit the following file on your GC3 application server(s):

<gc3_install_dir>/weblogic/config/gc3domain/weblogic.conf

After the line:
wrapper.java.additional.19=-Djava.security.policy=%WL_HOME%/server/lib/weblogic.policy

Add a new line which says:
wrapper.java.additional.20=-Xss256k

You then need to restart GC3 for the change to take effect.

Performance

In certain high memory usage scenarios, there may be a performance degradation with the new JVM version which requires additional tuning of the JVM. If you have an issue, contact Customer Support.

Database Changes

New Columns

Table

Column

DataType

Default

RATE_PREFERENCE

PERSPECTIVE

VARCHAR2(1)

DEFAULT 'B'

ORDER_MOVEMENT

INDICATOR

VARCHAR2(1)

 

 

USER_DEFINED1_ICON_GID

VARCHAR2(101)

 

 

USER_DEFINED2_ICON_GID

VARCHAR2(101)

 

 

USER_DEFINED3_ICON_GID

VARCHAR2(101)

 

 

USER_DEFINED4_ICON_GID

VARCHAR2(101)

 

 

USER_DEFINED5_ICON_GID

VARCHAR2(101)

 

LOGISTICS_GUIDE_AGGREGATE_DATA

MAX_CAPACITY

NUMBER

 

 

MAX_CAPACITY_UOM_CODE

VARCHAR2(64)

 

 

MAX_CAPACITY_BASE

NUMBER

 

 

Integration Changes

Changes to the integration processing logic can be found below in their respected correction or enhancement description. Changes to the XML schema are as follows:

Corrections

Issue Number

TAR Number

Summary

Resolution

5430970

16152226.6

Appointment delivery time not being set from bulk plan shipment creation.

The problem was that the delivery appointment was set on the stop when "build direct" was used, but not when bulk plan was. Now, Bulk Plan will set pickup and delivery appointments on the stops if they exist.

5431837

 

Release Schedule Instance action can create badly structured shipments

This action, when run on schedules with optional stops, will no longer produce badly structured shipments

5432239

16151212.6

Clicking the Check Export License button on the order ship unit line erases all data when editing an order release using a freight forwarding manager layout

The "Check Export License" action on the Ship Unit Line tab of the Freight Forwarding UI now works properly. The "Check Global Classification" action has been fixed as well.

5432407

5355178.993

GLOG refnums are mistakenly copied from order base to customer bills.

When reference numbers are copied from the order base to generated bills, the GLOG reference number is skipped.

5432420

5451615.992

Unable to update unprocessed release instructions

Fixed the exception.

5432441

 

Users skip adding event for entering actual arrival time on stop 1, instead they enter actual departure time on stop 1 directly.

In validating stop times when adding estimated times shipment event, if actual times on previous stop exist, they will be used for validation in place of estimated times.

5432493

5620834.993

When split shipment by ship unit, the packaged item count is not adjusted.

Packaged Item Count is now set correctly when Split Shipment by Ship Unit is run.

5432496

5556829.993

Unable to send shipment status to external system via FTP.

You can now Send Shipment Status XML to an external system via FTP.

5432625

5597163.992

Losing s_ship_units from order_movement when bulkplanning.

Planning was not handling the split correctly, one SSU was lost during the saving process.

5432708

 

Unable to run a bulkplan of 1000 order movements or more.

The logic has been changed to avoid this SQL query problem.  Note: the default max-beans-in-cache for order movements is 1000.  This may need to be increased in your environment in order for GC3 to plan 1000+ order movements.

5432724

 

Getting error when copying invoice in manager layout.

Changed the toolkit to copy over all of the elements when converting a text box to a fixed list.

5432803

5302740.992

Cost on split shipment calculated incorrectly.

This was an error caused by 5432493. See bug 5432493 for more detail.

5432821

5411298.992

Cannot split shipment using multi b/l selection if BOL back exists

Remove InvoiceEquipmentDetail record by this SEquipment primary key before actually remove this SEquipment record.

5432844

5536725.993

Communication method is being removed from buyer.

PHONE2 for the primary contact is added to both Buyer and Location's Communications and Remarks tab. User will not need to go to Contact manager to edit phone2 data. If there is no data for fields emailAddress, fax, externalSystem, glUser, languageSpoken, phone1 and phone2 for the primary contact on Buyer/Location's communications and remarks tab, the primary contact record will be removed for this Buyer/Location.

5432966

 

Proper handling of schedule instance in multi-threaded planning.

While building shipments, each order bundle is checked to see if it can be serviced by an itinerary with a repetition schedule. If so, the bundle is assigned to a special batch. All bundles in this batch are built on a single thread. Other order bundles can build in parallel.

5432976

 

Date times inconsistencies: need to have the "between" search respect user preferences.

Between should now honor user preferences.

5432978

 

Unable to allocate voucher approved by line item.

Fixed a bug where allocation would fail if the only costs were private (tied to one or more orders). This was introduced in the 5.0 May SR.

5432981

 

Got a null pointer exception when bulk planning with parameter set to True

There is a bug in WaitTimeOptimizer which is triggered by a setting in LocationCapacityOptimzer. Changed the setting (work around) in Locopt code so that it does not hit that bug.

5432982

 

Error running CSVUtil for CSV zip file that contains only a control file

This scenario will no longer cause an error

5432986

 

Enhance domain copy to include more transactional data.

Copying data with sequence primary key increments the sequence GID based on the current oracle sequence in target database. The child ID will be replaced correspondingly. This is done through caching source database sequence GID.

5433082

 

When updating an existing user, you did not get a confirmation message

A message is now displayed when the user's password is updated.

5433284

5440183.993

Duration of a vessel buy shipment is showing negative value.

The service time calculation for vessel buy shipments was changed to ensure that the voyage stop used as the destination for a shipment has a later sequence number on the voyage than the stop for the source location.

5433309

 

View shipment performance is slow due to inefficient query.

Enhanced both UI and backend logic to retrieve data faster. The time to view a shipment with 200 ship units was decreased from 45 seconds to 10 seconds.

5433318

5561296.993

Not able to download table data via db.xml export facility after the May service release.

Switched back to DCOracle code.

5433333

5406964.993

Add best cost to the logistic guide sorting criteria.

Logistics Guide results are now sorted by cost.

5433380

5497224.992

Order base line source location saved changes do not save when re-queried.

Can now modify Order Base Line Source Location.

5433422

5562000.993

Packaged item refnum is not being saved

Can now save Packaged Item Refnums.

5433427

 

Proper multi-threaded handling of capacity

During shipment commit, all shipments using resources are assigned to a special batch. This batch of shipments is committed on a single thread, guaranteeing resources aren't overbooked. All non-resource shipments can commit in parallel.

5433531

5548021.992

Milestone template actions are not getting saved for a sell side shipment milestone template.

Fixed the wrong data query type SELL SHIPMENT to SELL SIDE SHIPMENT. The wrong data query type has caused the time based event not auto generated for Sell Side Shipment timebased milestone.

5433532

5559295.992

Bulk plan not working correctly when LTL - TL - LTL three leg shipment

There is a null pointer exception while planning orders that is causing the bulk plan to fail when multiple orders are planned. There is also another null pointer in Carrier resource optimizer though this is not causing the bulk plan to fail. Fixed that also.

5433535

 

Integration ignores domain name in GID when generating XID.

Fixed the error that Integration ignores domain name in the GID when generating transorder GIDs.

5433540

5557529.992

Getting an error when ''assign monitor'' action used on a SAW.

The issue arises because the primary key values are set based on the finder_set_gid. However, the finder_set_gids that come back from modified screen sets do not match any of BUY_SHIPMENT/SELL_SHIPMENT/SHIPMENT/SKU/VOYAGE etc. The business logic to set the primary key values is being changed to use the data-query-type instead.

5433648

5560502.992

Splitting sell shipment by equipment group causes error

Fixed the code where it caused java.sql.SQLException error.

5433650

 

Java error when tendering shipment without order base line remark qualifier

Code assumed that every remark has an associated remark-qualifier. Resolved by making explicit additional checks in the code. If remark exists without associated qualifier, then remark is ignored.

5433658

 

Because of new daylight savings time rules in effect for 2007 in the US, current versions of Java will not convert date/times correctly.

All JVMs are upgraded to latest recommended by vendor.

5433661

 

Transorder.xml timezone

Use the following property to override the system default time zone for controlling the time conversions for the TransOrder/TransOrderHeader/EffectiveDate and ExpirationDate elements: glog.integration.TransOrder.defaultTimeZone= When the property is set, it will be assumed that the effective data and expiration date fields are provided in that time zone.

5433716

 

Can't update equipment in tender response XML

Fixed to handle tender responses from web and integration when there are equipment changes.

5433727

5448896.993

Received ship unit count shows decimal places.

Decimal point removed from the ship unit count text field.

5433746

5294678.992

Re-drive functionality for multi-leg shipments fails when only the first legs gets planned

Now it checks the object type and calls appropriate API respectively depending on the object type.

5433749

5507080.993

After moving an order movement from a consol shipment, the original links remain in the shipment_link table

Code error, the shipment link from previous Order Movement to the from consol shipment is removed now.

5433762

5518090.992

Create list of rate records throws error message

Can now run Create List and Add To List actions on Rate Records.

5433771

5588753.992

Unwanted order movements are created

Modified so that the correct number of order movements are created. The following situations have been considered: the Plan To seq# could be less than (Main Leg seq# - 1); the Plan From seq# could be more than (Main Leg seq# + 1).

5433773

5480105.992

Java.sql.sqlexception: ora-01795: maximum number of expressions in a list is 1000.

Unnecessary shipment nodes were loaded for unassign order movements. Also changed SQL statement to avoid the max 1000 error.

5433891

5388777.992

After the action 'invoice adjusted costs', the payment method is not copied to the new invoice.

When a new invoice is created from Invoice Adjusted Costs action on BuyShipment, the shipment's payment method will be put onto the new invoice and the shipment costs' payment methods will be put on the invoice line items. Also, when run Invoice Adjusted Costs, if the shipment costs have the same costType, accessorialCodeGid, generalLedgerGid, and paymentMethodCodeGid, the cost amounts will be combined.

5433997

5594166.992

Auto assign user interface no longer working for 2-part criteria

Multi-part criteria should now work correctly.

5434000

5496997.992

Unable to replace order release refnums in managedchild for release XML

Resolved issue where the order release refnum(s) were not properly removed via the use of the ReplaceChildren.ManagedChild = 'Refnum' of 'ReleaseRefnum'.

5434025

5599731.993

Merging issues - failed merge shipment is not highlighted

Changed Merge Shipments Action to show any uncombined shipments in the Affected Shipments section even though they are not changed.

5434105

5279113.992

Updating invoice approval limits deletes and recreates record

The Invoice Approval limits record now gets updated instead of being deleted and recreated.

5434117

 

Problem with procurement's compress duplicate lanes utility & auto-combine.

Compress Duplicate and Auto Combine utilities should now work correctly.

5434126

5579905.992

When creating order movements, the domain they are created in is inconsistent.

Modified so that Order Movements are always created in the same domain as the Orders.

5434127

5599735.993

When merging two shipments that are compatible, the merge fails due to rounding issue.

Fixed the rounding error in Merge Shipment action when comparing the cost of the combined shipment with the total cost of the 2 separate shipments.

5434144

5616536.993

Loading instruction STANDING_NESTED_STACK_1_ROW_1 splits S Ship Units

Modified the "rows" nomenclature for STANDING_NESTED pattern. Now the number of rows also consider the ones that nest. However, we still do not support even numbered rows (except 2 rows). . Fixed a bug that arises when Max number of rows (user-specified) is less than the ratio (integer value) of Width of container to diameter of the ship unit.

5434227

5524710.993

Allocation base XML not validating against the schema

Fixed the error that allocation base XML with VatBasisAmount is not validating against the schema.

5434229

5511529.992

Error when testing rule 11 actual shipment update solution from  ORACLE ORA-28115

Resolved issue where SEquipment.IntSavedQuery logic was generating an error when the SEquipment.SEquipmentGid element was present.

5434244

5470413.993

Cannot copy buyer template if it was created through the buyer manager or CSV.

Fixed the exception.

5439779

5635489.993

Destination locations not saved when using customer template.

A bug was fixed in the Order Release query which now allows the Destination Location to be saved.

5456193

 

Invoice_stop record is created in the incorrect domain.

Fixed a bug so that child records of system generated invoices and bills inherit the domain of the invoice or bill instead of the login domain. Also fixed a problem where provincial VAT registration IDs were not being saved to the invoice.

5459800

 

Editing multiple shipments from the job details user interface throws null pointer error.

Each link on the Job Details screen will now be opened in it's own session.

5463540

 

Effective rate not found when early pickup is null.

Multistop itineraries will now default to using current time rather than the order bundle's early pickup date when searching for valid rates.

5471008

 

Cannot approve consolidated invoice - GC3 crashing with t3 java error

The Invoice and Voucher Producers were changed to force the query to use "OR"s instead of "IN" when more than 1000 children exist.

5475315

 

Problem saving blocked and unblocked resources

Resolved Time zone issues that are causing blocked, unblocked resources, appointments and unscheduled shipments to be lost on save.

5475422

5678093.993

If insufficient equipment capacity available bulk plan fails

When a bundle of order movements fails to build shipment, it will be unbundled into each order movement and build shipment will be tried again.

5477267

 

Sell Itinerary Profile constraint on order release is not honored in planning

Sell Itinerary Profile constraint on an order release will now be honored

5478095

5697642.992

Order movement screen set reference qualifiers not working

Fixed an error in order_release_refnum_query.xml that joined wrong column in OM_REFNUM_QUAL. .

5479046

5668793.993

Destination location value is not saved into the database.

A bug was fixed in the Order Release query which now allows the Destination Location to be saved.

5479165

5535123.993

Bulk plan would fail when 2 orders failed to combine because of incompatible equipment groups

In this case, the combination will fail as it should, but bulk plan will continue on"

5491473

 

Shipment event tracker agent fails to update multiple shipments via integration.

The logic for the UpdateTimes action in the SHIPMENT EVENT TRACKER agent has been updated to eliminate the exception for the subsequent shipments.

5496640

5437879.992

Shipment group weight total not recalculated after shipment removed.

Fixed a problem where weight and volume changes to shipments in a shipment group were not triggering the shipment group to recalculate its weight and volume.

5497186

 

Memory/performance problem in order bundling

Improved bundling logic's use of the cached list of transport modes and equipment groups for the domain.

5499362

5702176.993

Bulk Plan could fail if an order had no valid rate records by geography

In the case, the order should not be planned, but bulk plan should continue on"

5505950

 

Shipment cache bean needs to be increased to complete bug 5471008

Increased the following beans Shipment to 2000 Invoice to 2000 InvoiceLineitem to 3000 InvoiceLineitemCostRef to 7000 VoucerInvoiceLineitemJoin to 3000

5515140

5370649.993

Order Base smartlink View Related Buy Shipments was not using user's default Buy Shipment screenset

The View Related Shipment smartlinks will now use the default finder sets when bringing up results.

5518439

 

Bulk Plan was failing when order had an ORDEROWNER reference number

In this case, Bulk Plan should no longer fail and should honor Rate Offering's Corporation Profile constraint"

5524255

 

VAT XML incorrect currency

Fixed the allocation commit logic to store the total currency amounts for the ALLOCATION and ALLOCATION_D tables in the given currency instead of the database default currency.

5532185

N/A

Rate offering constraint on rate inquiry is ignored

Rate offering constraints specified in rate inquiry or on an Order Release will no longer be ignored.

5569983

5770745.993

Null pointer when Rate Record found, but no valid Rate Costs and Planning logging on.

Fixed null pointer exception that occurred during internal rating where a null result was returned.

5574727

5824907.992

Service time calculation issues with dayduration rate service

The location calendar comparison requires both the times to be in the same time zone. Due to a bug in that conversion before comparison, we were getting these weird result when UTC time goes to the previous day. Now, with the proper conversion, it should give the right transit time and arrival/departure times with day duration rate service.

5575511

5795144.993

Voucher allocation failing when there are no line items

Fixed an issue where allocation would fail for vouchers of consolidated invoices not approved by line.

5579881

 

Intermittent connection issues when sending XML via HTTP Post

Provide an option to initiate a disconnect of the HTTP Connection after sending the transmission to see if this resolves the connection issues. The option is enabled with the following property setting: glog.httppost.enableDisconnect=true There is performance overhead with using the disconnect. .

5582058

 

Receiving null pointer exception when run create supplemental bill by line.

A Null Pointer Exception no longer occurs when running the Create Supplemental Bill by Line action and adding a new Line item.  

5584390

 

Null pointer when activating a milestone monitor

Null pointer will no longer occur

5586615

16152350.6

"Shipment record not found" error deleting secondary charge shipment from Shipment finder results

The error was caused by deleting the same secondary charge shipment twice. Now we made sure its only try once and you should not get the error anymore.

5600579

 

Error getting results from Rate Inquiry XML using Firefox

The cause of the problem was a carriage return that was inserted before the XML declaration. This carriage has been removed from the results.

5605025

 

Allow a report server to be called from multiple web server FQDNs

GC3 Reports now allow multiple Web FQDNs to connect to the Report Server.

5610378

 

Build multi-stop shipment on order movements fails to check original leg id.

The check for same original leg was removed and now added back.

5612485

 

Equipment constraint doesn't work when it exceed capacity limit.

Handle the situation where leg classification is not specified on the leg.

5612659

 

Ignore equipment capacity is not working on build multi-stop shipment for order movement.

When ignore equipment capacity, use equipment on one of the shipments as designated equipment before passing to multistop shipment builder.

5614546

 

Orders departing 12/31 fail to plan in rate preference regression bulk plan

Changed effective/expiration date comparisons to use the date window comparison method to make sure that the entire 24 period of a day is correctly being included with the effective date range.

5614842

 

Add rate basis for equipment and stops : line item weight per package.

The following new rate basis items have been added as requested: SHIPMENT.EQUIPMENT.SHIPUNITS.LINES.WEIGHT_PER_PKG SHIPMENT.STOPS.SHIPUNITS.LINES.WEIGHT_PER_PKG . Also, for consistency: SHIPMENT.LINES.WEIGHT_PER_PKG SHIPMENT.DEST.SHIPUNITS.LINES.WEIGHT_PER_PKG SHIPMENT.SOURCE.SHIPUNITS.LINES.WEIGHT_PER_PKG SHIPMENT.ORDERS.LINES.WEIGHT_PER_PKG SHIPMENT.SHIPUNITS.LINES.WEIGHT_PER_PKG . .

5614919

 

Bad error message from Order Movement Build Multistop

Message changed to "Selected order movements don't have same Re-use Equipment constraint"

5618718

 

Running business monitor blocks loading of finder screens

Running Business Monitor will no longer prevent the user from using finders

 

Enhancements

 Issue Number

Support Ticket

Issue Summary

Issue Resolution

5432498

 

5535123.993

Complete enumeration solution of equipment capacity

Added a new Dynamic Programming recursive algorithm for the Knapsack problem that packs the containers tightly when the new Planning Parameter 'CONTAINER OPT TIGHTEST PACKED EQUIPMENT FIRST' is true. There are two other planning parameters introduced: 'CONTAINER OPT TIGHTLY PACKED METRIC' and 'CONTAINER OPT DESIRED UTILIZATION'. The former is a string that indicates the metric to be looked at while packing and utilizing the container. The latter is a percent utilization that is desired while packing. A higher number would typically take more runtime for the algorithm to finish. For additional details, see container optimization configuration.

5432509

 

 

Add an order movement action that sets that sets the leg constraints for multiple order movements at once.

We added an action similar to the Order Release action build shipment manually whereby you are able to specify Service Provider, Mode and Equipment Group as part of an action input screen, and the result of the action (run against one or many order movements) will be one shipment that may or may not be a multistop shipment.

See the Build Multi-stop Shipment topic for additional details.

5432636

 

 

Changes to the order movement screen sets.

Can now add these fields to an Order Movement custom screen set, finder & finder results: - indicator - OM status (this was already there) - OM Refnum Qual & Value - OM Remark Qual & Text - OR Source & Dest Location

5433251

 

Logistic guide summary screen does not show max capacity.

The Max Capacity is now populated using the order template's Total Weight. If more than one order template is being aggregated, we use the maximum weight across the templates.

5433735

 

Additional bulk plan logging

Additional Logging has been added to the BulkPlan Code during BulkPlanMilestone. This will help in troubleshooting.
1. End Order Bundling: Logs how many Order Bundles
2. End Finding Itineraries: Logs how many itineraries found
3. End makeDirectTShipments: Logs for how many order bundles
4. Begin makeMultiStopShipmentsBeforePlanThruPools: for how many order bundles
5. End makeMultiStopShipmentsBeforePlanThruPools: how many shipment graphs
6. End makeDirectTShipments: For how many order bundles
7. End improve multistop solutions: for how many ShipmentGraphCollections
8. End makeConsolidatedShipmentGraphsForMultiLegItineraries: How many created.

5433760

 

 

Speed up distance cache

New distance cache structure has been implemented to improve the processing time for checking distances . Two new power data pages have been added: Distance by Addresses and County Qualifier. Additionally, on the External Distance Engine, a cache type has been added to utilize this option."

5468003

 

 

Sell side rate preference

The ability to define sell side rate preferences has been added. While creating sell side shipments, sell side rate preferences can now be picked up.

5614842

 

Add rate basis for equipment and stops : line item weight per package.

The following new rate basis items have been added as requested: SHIPMENT.EQUIPMENT.SHIPUNITS.LINES.WEIGHT_PER_PKG SHIPMENT.STOPS.SHIPUNITS.LINES.WEIGHT_PER_PKG . Also, for consistency: SHIPMENT.LINES.WEIGHT_PER_PKG SHIPMENT.DEST.SHIPUNITS.LINES.WEIGHT_PER_PKG SHIPMENT.SOURCE.SHIPUNITS.LINES.WEIGHT_PER_PKG SHIPMENT.ORDERS.LINES.WEIGHT_PER_PKG SHIPMENT.SHIPUNITS.LINES.WEIGHT_PER_PKG .

 

Updated Files

glogserver.jar
glog\gc3webapp\WEB-INF\web.xml
glog\config\maps\ui\*
glog\oracle\insert_security_roles.sql
weblogic\config\gc3domain\applications\GC3App.ear
apache\htdocs\html\help\webhelp\en\*
apache\htdocs\js\assign\assign.js
apache\htdocs\xsl\carrier\ViewCommMethods.xsl
apache\htdocs\xsl\custmanagement\ViewCommMethods.xsl
apache\htdocs\xsl\detail\ExternalDistance.xsl
apache\htdocs\xsl\detail\PlanningParameter.xsl
apache\htdocs\xsl\job\JobFinancial.xsl
apache\htdocs\xsl\logisticsguide\LogisticsGuideDetailResult.xsl
apache\htdocs\xsl\logisticsguide\LogisticsGuideResult.xsl
apache\htdocs\xsl\logisticsguide\LogisticsGuideResultDetails.xsl
apache\htdocs\xsl\powerdata\GenericEdit.xsl
apache\htdocs\xsl\powerdata\PowerIndex.xsl
apache\htdocs\xsl\powerdata\PowerIndexTrans.xsl
apache\htdocs\xsl\ratepreference\RatePreference.xsl
apache\htdocs\xsl\ratepreference\RatePreferenceView.xsl
apache\htdocs\xsl\shipment\ViewShipmentSEquipment.xsl
apache\htdocs\xsl\status\ShipmentDetail.xsl
apache\htdocs\xsl\uic\ServerActionResult.xsl
apache\htdocs\xsl\uic\location\AppointmentManager.xsl
apache\htdocs\xsl\uic\order\OMBuildMultistopShipmentInput.xsl
apache\htdocs\xsl\umt\manageuser.xsl
apache\htdocs\xsl\umt\showmsg.xsl
glog\config\glog.appserver.properties
glog\config\glog.pseudo-field.metadata.properties
glog\config\glog.readonly.properties
glog\glog_resources\edit_help_links.properties
glog\glog_resources\glog.ejb-metadata.properties
glog\glog_resources\glog.gen-metadata.properties
glog\glog_resources\glog.uom-metadata.properties
glog\glog_resources\glog\comm\query\QueryResources_xml.properties
glog\oracle\script8\content_glogowner\ACTION.csv
glog\oracle\script8\content_glogowner\ACTION_ARG.csv
glog\oracle\script8\content_glogowner\ACTION_DEF.csv
glog\oracle\script8\content_glogowner\ACTION_DEF_STATE.csv
glog\oracle\script8\content_glogowner\COUNTY_QUALIFIER.csv
glog\oracle\script8\content_glogowner\FINDER_SET.csv
glog\oracle\script8\content_glogowner\PLANNING_PARAMETER.csv
glog\oracle\script8\content_glogowner\PLANNING_PARAMETER_QUALIFIER.csv
glog\oracle\script8\content_glogowner\QUERY_TABLE.csv
glog\oracle\script8\content_glogowner\RATE_GEO_COST_OPERAND.csv
glog\oracle\script8\content_glogowner\RATE_GEO_COST_OP_OWNER.csv
glog\oracle\script8\content_glogowner\TRANSLATION.csv
glog\oracle\script8\content_glogowner\TRANSLATION_D_ERR_en.csv
glog\oracle\script8\content_glogowner\TRANSLATION_D_QUERY_en.csv
glog\oracle\script8\content_glogowner\TRANSLATION_D_en.csv
glog\oracle\script8\content_glogowner\TRANSLATION_ERR.csv
glog\oracle\script8\content_glogowner\TRANSLATION_QUERY.csv
glog\oracle\script8\content_glogowner\V50BP_ACTION.csv
glog\oracle\script8\content_glogowner\V50BP_ACTION_ARG.csv
glog\oracle\script8\content_glogowner\V50BP_ACTION_DEF.csv
glog\oracle\script8\content_glogowner\V50BP_ACTION_DEF_STATE.csv
glog\oracle\script8\content_glogowner\V50BP_PLANNING_PARAMETER.csv
glog\oracle\script8\content_glogowner\V50BP_PLANNING_PARAMETER_QUALIFIER.csv
glog\oracle\script8\content_glogowner\V50BP_QUERY_TABLE.csv
glog\oracle\script8\content_glogowner\V50BP_RATE_GEO_COST_OPERAND.csv
glog\oracle\script8\content_glogowner\V50BP_RATE_GEO_COST_OP_OWNER.csv
glog\oracle\script8\content_glogowner\V50BP_TRANSLATION.csv
glog\oracle\script8\content_glogowner\V50BP_TRANSLATION_D_ERR_en.csv
glog\oracle\script8\content_glogowner\V50BP_TRANSLATION_D_QUERY_en.csv
glog\oracle\script8\content_glogowner\V50BP_TRANSLATION_D_en.csv
glog\oracle\script8\content_glogowner\V50BP_TRANSLATION_ERR.csv
glog\oracle\script8\content_glogowner\V50BP_TRANSLATION_QUERY.csv
glog\oracle\script8\content_glogowner\V50BP_insert_glogowner_data.txt
glog\oracle\script8\content_glogowner\V50BP_update_glogowner_data.txt
glog\oracle\script8\content_glogowner\csv_glogowner_tables.txt
glog\oracle\script8\content_glogowner\xml\finder_set\county_qualifier.xml
glog\oracle\script8\content_glogowner\xml\finder_set\distance_by_addresses.xml
glog\oracle\script8\content_glogowner\xml\finder_set\order_movement.xml
glog\oracle\script8\content_glogowner\xml\finder_set\rate_geo.xml
glog\oracle\script8\content_glogowner\xml\finder_set\rate_preference.xml
glog\oracle\script8\content_glogowner\xml\manager_layout\freight_forwarding.xml
glog\oracle\script8\create_dbpatch_50b.sql
glog\oracle\script8\create_dbupdate_50b.sql
glog\oracle\script8\dbpatch_50b.sql
glog\oracle\script8\pkg\checkc.pkb
glog\oracle\script8\pkg\checkc.pks
glog\oracle\script8\pkg\create_index.pkb
glog\oracle\script8\pkg\create_index.pks
glog\oracle\script8\pkg\create_sequence.pkb
glog\oracle\script8\pkg\create_table.pkb
glog\oracle\script8\pkg\create_table.pks
glog\oracle\script8\pkg\foreign_key.pkb
glog\oracle\script8\pkg\foreign_key.pks
glog\oracle\script8\pkg\pkg_novpd_domain_copy.pkb
glog\oracle\script8\pkg\primary_key.pkb
glog\oracle\script8\pkg\primary_key.pks
glog\oracle\script8\procure\transform.pkb
utils\integration\python\OracleTools.py
utils\integration\python\sql2xml.py
utils\integration\python\xml2sql.py

Customer Support

Contact Oracle support if you need assistance with this service release:

Internet:
https://metalink.oracle.com/

Phone support is provided based on the country you are located in. To find the support number for your region please go to the following link. http://www.oracle.com/support/contact.html

You should also have the following logs available before you call Customer Support: