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## Step 11 Modifying Your Message Templates

Use the System: Mailer item type in Oracle Workflow Builder to configure the templates that Oracle Workflow uses to send e-mail notifications. The System: Mailer item type has attributes that represent every part of the notification message. You can reorganize the layout of these attributes in each template to customize the e-mail messages sent by the Notification system.

The messages of the System: Mailer item type are not true messages; rather they act as templates for any e-mail messages the Notification system sends. System: Mailer messages determine the basic format of an e-mail notification, including what header information to include, or whether and where to include details such as the message due date and priority.

> Warning: Do not add new attributes or delete existing attributes from the message templates in the System: Mailer item type.

Context: You need to perform this step only once.

See: Workflow Open Mail (Templated) Message

See: Workflow Open Mail (Direct) Message

See: Workflow Open FYI Mail Message

See: Workflow Canceled Mail Message

See: Workflow Invalid Mail Message

See: Workflow Closed Mail Message

See: Workflow Summary Mail Message

See: Workflow Warning Mail Message

See: Reviewing Notifications via Electronic Mail

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