Oracle eMail Server Administrator's Guide Release 5.2 A86653-01 |
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# 3
ESPrefs Self Service Utility

eMail Server gives users the ability to change their mail server password, view their folder quotas, set auto-reply templates, send messages to restricted distribution lists, and set server rules using ESPrefs self service utility. The ESPrefs self service utility is a JSP (Java Server Pages) based application which requires a JSP engine. This chapter describes how use the ESPrefs self service utility features.

### Logging into the Self Service Utility Pages.

There are two self service utility pages, the Preferences page and the Distribution List page.

Use the following steps to login to the self service utility pages.

1. To login to the Preferences page, use any web browser and connect to the following:

       http://servername:port/espref/jsp/esLogin.jsp

2. To login to the Distribution List page, use any web browser and connect to the following:

       http://servername:port/espref/jsp/esRLogin.jsp

After you have entered the one of the above URL addresses, Log In screen displays.

1. Enter your Username and Password.

2. Select your Domain from the pulldown box. The Domain field only displays if there is more than one domain. Otherwise, it is not displayed.

3. Click on login. Depending on the url address you entered, either the Preferences or Distribution List page displays.

### Using the Preferences Page

Through the Preferences page, you can check your quota, change your mail password, view folder details, and set your auto-reply and auto-forward templates.

#### Checking the Quota Used

In the Preferences page, the Quota Used is displayed under the Preferences heading. You can see the bar graph representation and the actual number of bytes used.

#### Changing the Password

Use the following steps to change your mail server password.

1. In the Preferences page, click the Change Password option button.

2. Enter your Old Password in the corresponding field.

3. Enter your New Password in the corresponding field.

4. Confirm your new password in the Confirm Password field and click Ok. The new password for the mail server is now effective.

#### Viewing the Folder Details

You can view your mail server folder details in the Preferences page by clicking the Get Folder Details option button and clicking Ok. The Folder Details page displays all the folder names and their sizes. To return to the Preferences page, click on your browser's Back button.

#### Setting the Auto-Reply Template

Note: The availability of the Auto-Reply feature is dependent on the setting your administrator set in the`esPrefs.cfg` file.

Use the following steps to set the Auto-Reply Template.

1. Create an Auto-Reply template by creating a new email message. From the browser's menu, go to File-->New-->Message.

2. Enter the Auto-Reply comments in the body of the message, making sure to specify the subject in the subject field.

3. Save the message as a template by going to File-->Save As-->Template. The template are saved either in the Templates Folder in the server directory or the Templates Folder under the local mail directory. If the template is saved under the local mail directory, the template has to be moved into the server templates directory.

4. Go back to the Preferences page.

5. Select the Set Auto-Reply Template option, choose the template you created from the drop down list, and click Ok.

6. To disable the auto-reply template, select the Set Auto-Reply Template option and choose None from the drop down list, then click Ok.

#### Setting the Auto-Forward Template

Note: The availability of the Auto-Forward feature is dependent on the setting your administrator set in the`esPrefs.cfg` file.

Use the following steps to set the Auto-Forward Template.

1. Create an Auto-Forward template by creating a new email message. From the browser's menu, go to File-->New-->Message.

2. Enter the Auto-Forward comments in the body of the message, making sure to specify the Subject in the subject field and the forwarding address in the To field.

3. Save the message as a template by going to File-->Save As-->Template. The template will be saved either in the Templates Folder in the server directory Or in the Templates Folder under the local mail directory. If the template is saved under the local mail directory, the template has to be moved into the server templates directory.

4. Go back to the Preferences page.

5. Select the Set Auto-Forward Template option, choose the template you created from the drop down list, and click Ok.

6. To disable the auto-reply template, select the Set Auto-Forward Template option and choose None from the drop down list, then click Ok.

### Using the Rules Setting Page

The Rule Setting page enables the user to view, create, edit, delete, and organize rules.

#### Viewing a Rule

To view a rule, highlight the rule name and the rule description will display in the Rule Details box.

#### Changing Rule Order

Use the following steps to change the rule order.

1. Highlight the rule, and depending on click on Move Rule Up or Move Rule Down.

2. To save the rule order, click Save Rule Order.

#### Editing a Rule

Use the following steps to edit a rule.

1. Highlight the rule and click on Edit Rule. The Rule Setting page displays.

2. Edit the rule, and click on OK to save the changes.

#### Deleting a Rule

To delete a rule, highlight the rule and click Delete Rule.

#### Creating New Rules

Use the following steps to create a new rule.

1. In the Rule Setting page, click on Create New Rule. The Rule Setting page displays.

2. Enter the rule name in the Rule Name field.

3. Select the conditions from the pulldown boxes. For more conditions, click More Conditions.

4. Select the actions to be performed with the selected conditions and click OK.

### Using the Distribution List Page

This distribution list can only be accessed by users who have privileges to send messages using this restricted distribution list.

Use the following steps to send a message to a restricted distribution list.

1. Enter the Distribution List name in the corresponding field.

2. Enter the Cc name(s) in the corresponding field (optional).

3. Enter the Reply To address in the corresponding field.

4. Enter the Subject of the message in the corresponding field.

5. Type in the message in the Message box and click Submit.

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